Healthy Paws Review

Pet Insurance


BBB Rating

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Pro Rating

Average Customer Rating

5 Reviews
  • Pros
  • Deductible as low as $100
  • Coverage of up to 90% of the veterinarian bill
  • Hospital stays, testing and medications included
  • No limit on payout amount
  • Policy in effect within 2 weeks
  • Strong financial rating
  • Fast claims processing
  • Cons
  • Routine care, pre-existing conditions and vet exams not covered

Healthy Paws Review

Here's a pet insurance company that both pets and pet owners love! Healthy Paws covers a variety of medical events, including emergency care, injuries, genetic conditions and illnesses. They do have restrictions for congenital and hereditary conditions when covering illnesses and accidents but that seems to be common among policies across the board. Better yet, they'll cover up to 90% of your veterinarian bill and won't set a limit on the payout amount. Overall, the company has a solid financial rating received an A-by the Better Business Bureau and a comprehensive policy plan.

Healthy Paws’ website is full of useful information, including a handy blog section that covers a variety of topics apart from pet insurance. The site offers the ability to file claims online and get quotes. There is also a review and compare sections where you can view comparisons between Healthy Paws and other top pet insurance companies, look at consumer reviews, and compare the offered plans.

Healthy Paws seems to have an excellent reputation with consumers on review sites like Yelp. While even quality companies have an abundance of negative reviews, the majority of consumer reviews for Healthy Paws are positive. Customers are happy with low cost premiums and extremely quick responses. Reviews also mentioned pleasant experiences with customer service representatives who were helpful and friendly. While some reviews noted that rate increases did occur after a year, most increases were reasonable. Healthy Paws also has a great BBB rating and has answered and closed all complaints.

Verdict - Excellent

Healthy Paws is one of the best providers for pet insurance in the market. The pet insurance company deserves a 5 star rating not only for its wide array of coverage events, but also for its strong credit rating and extensive relationship with vet networks across the country. The great reputation that they have garnished over the lifespan of their business is also something to consider.

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User Reviews
04/14/2015 - 8:22 pm Friendly customer service when buying policy Claim denied even with vet letter

Really disappointed with Healthy Paws, I had a pretty expensive policy with them and even thought other pet insurance policies were cheaper I thought that Healthy Paws were a good company. But when I went to me a claim a few months ago it was denied, even though my veterinary sent all the details and paperwork over. They are happy to take your money, but they do not like to pay out.

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04/06/2015 - 3:09 pm Mobile app makes it easy to send claims None

Healthy paws has exceeded my expectations especialy when a read a lot of negative reviews after signing up! I took out a policy which costs $30 per month, but my pup is more then worth it. They have a mobile app which is awesome and makes it really easy to make a claim as you can send it through the app.

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01/28/2015 - 1:22 pm Invoices are paid within 24 hours None

I only have great things to say about Healthy Paws, wish my insurance was as good this. All the invoices are paid within first 24 hours. My puppy would not be here w/o Healthy Paws.

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01/22/2015 - 8:53 am None Denied claim with no good reason

I signed up to Healthy paws after rescuing my 3 year old dog 2 years ago and it wasn't until last year when I needed them I realised how bad they were. My poor pup was diagnosed with cushings disease and even though he had received a full check up before rescuing, with no issues, they denied my claim saying it was a pre-existing condition! Sadly cushings is an ongoing condition that requires regular checks and medications as it goes on. I may have possibly found another insurance company to help, but I was devasted when you put faith in an company only to be let down when you really need them.

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01/07/2015 - 4:31 pm Fast paying No cons

We got out first puppy last year and after some advise and research we decided to get pet insurance and chose Healthy Paws. You always get insurance hoping you don't need it, but unfortunately only a few months after getting our puppy he had an accident after being a bit over boisturous and hurt a ligument in his back leg and he required surgery. Although not life threatning it was still an expensive operation and Healthy Paws could not have been more helpful. The girls on the other end of the phone have been brilliant and they pay on quickly and even email a few weeks later to find out how your pet is doing. What a lovely touch!

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