Although home security systems are meant to catch intruders, sometimes false alarms happen. Maybe you forget to turn the alarm off before opening the door or your child accidentally trips the alarm. Even a pet could set an alarm off.
This begs the question, how would an alarm company know if there was a false alarm in your home? Better yet, what are they doing to deal with false alarms?
It can be difficult to know whether or not an alarm is false once it goes off. After all, an alarm company's job is to immediately notify authorities when an alarm goes off an in effort not to waste any precious time. Some companies call your home asking for a password, but if there is no answer police are called. That's why home alarm companies place their main focus on keeping false alarms from even happening.
How an Alarm Company Accounts for False Alarms
A big part of dealing with false alarms is learning how to avoid them to begin with. Both alarm companies and home owners can play a part in this.
Home alarm companies spend a vast amount of resources trying to make sure their systems don't get tripped by as few false alarms as possible. For example, many alarm companies invest in creating motion sensors that are immune to pet movement so your animals can't set off the alarm.
Pets aren't the only ones who accidentally set off systems though, we humans do it too. As such home alarm companies have spent countless hours and resources studying human behavior and movement in an effort to understand the difference between a false alarm and a real one.
In addition, homeowners also play a major role in making sure they reduce false alarms. For example, where you place your sensors plays a big part in whether or not they accidentally get tripped.
Why Home Alarm Companies Focus On Reducing False Alarms
There are a couple of reasons as to why security alarm companies focus on reducing false alarms.
The first is that false alarms are expensive. They not only take up alarm company resources but also that of the local police department. False alarms became so prevalent at one point that economic studies have been done to point out how detrimental they can be. Furthermore, the Department of Justice has even put pressure on citizens and alarm companies to reduce the number of false alarms.
Second, the fewer false alarms there are the less likely someone will confuse a real alarm with a false one. When taking cost and safety into account, it's no wonder why alarm system companies spend so much time and money making sure their systems don't succumb to false alarms period.
How Alarm Companies Respond to False Alarms
Depending on the home security service, some immediately text or call the homeowner upon the alarm being tripped. At this point if it's false the homeowner can let them know.
With more sophisticated systems coming into the market there may also be new features that would allow you to immediately notify alarm companies of a false alarm. However, the most effective way to handle false alarms is to avoid them all together.