In today's day and age, many business owners and entrepreneurs are running businesses completely online. Technology has propelled us forward with the innovation and systems that offer us the ability to run a business anywhere in the world and keep things going.
But with this new way of work, some of the old rules don't apply. Managing workers and a virtual team can be tough.
If you are an online business owner or entrepreneur, here are 3 tips on how to manage a remote team of workers.
Come Up with Standard Operating Procedures
The first step to successfully manage a remote team of workers is to create thorough standard operating procedures. You can find the best virtual assistant and have a stellar remote team, but they won't be able to do their job well, if you can't train them properly.
A standard operating procedure is in place so that you don't have to be stuck in your business, you can work on your business. Yes, this aspect takes time on the front end, but you will save yourself trouble later by doing an extensive training in the beginning.
Make sure all your procedures are written out for new team members and empower them to refine and enhance the process. The key is to have all of your tasks, procedures, passwords, and important documentation available to your remote team.
You can use file sharing systems such as Dropbox or Google Drive to share work files with the team. Essentially, your standard operating procedures should be so clear that a new staff person should be able to pick it up and understand how to do the job.
Schedule Virtual Meetings
Even though you may not be in the same state or even country as your remote team, it is important to schedule virtual meetings from time to time. As great as email is, sometimes things need to be hashed out over the phone for clarity.
You can manage a remote team of workers and schedule virtual meetings through a conference call line or via Skype.
A conference call line can allow multiple workers to call in and chat. This is great to bring in all of your remote workers and talk business. Skype is great for one-on-one face-to-face meetings.
There are so many ways that technology is connecting us, it's easy to stay in touch with your remote team. Be sure to schedule regular virtual meetings to touch base and make sure things are running smoothly. It's also a great way to build rapport with your team.
Set a Standard of Communication and Reporting
Managing a remote team can mean there is a lack of synchronicity in timing, especially if you are dealing with multiple time zones. Because of this odd timing, it's important that you set up a standard of communication and reporting to ensure that everything is being handled appropriately. Consider asking for a weekly check-in full of stats, progress on projects, updates, and more.
Of course, trust is a huge thing in managing a remote team. You trust your workers that they are doing their job. But having that extra communication can keep everyone in the loop and keep things running smoothly, despite different time zones.
Using these tips, it's possible to manage a remote team of workers and have a successful business. The same principles apply to having a brick-and-mortar business -- you have to work together, closely, to make big things happen. Luckily, we have the technology to do that remotely, as well.