Free vs. Paid: Is a Conference Calling Service Worth the Money?

Sometimes our jobs can take us all over the place and put us into contact with people from all over the country and even the world. You may have the responsibility of informing and conferring with multiple people who are not in your area. Luckily, we live it a time when that is easy to do without having to leave your office. Conference calling is a convenient way to have a conversation with everyone you need to, while cutting through the confusion that my come with email exchanges.

There are several different conference calling services that offer both similar and unique features. When you consider the different services for your businesses you have one major choice to make: Should you just use a free service or should you pay for service?

The Free Services

Of course, when given the choice between free and paying for something the answer is clear, but when it comes to conference calling there is more to consider than just the price. On the other hand there are a few decent free services:

  • Rondee is made for business meetings and allows you to set up conference calls through email contacts imported from Outlook. You can schedule in advanced and have participants RSVP.
  • GroupMe is an app that is known for its easy and convenient group messaging features that allow you to text or message a group when you want and turn off the notifications when you don't want a barrage of messages bothering you. However, they also have a good conference calling feature.
  • Google Voice allows you to easily set up conference calls with anyone who has a google voice number. Just have participants dial your Google number and you can approve or deny new incoming calls. Once approved everyone can chat.

Though, they are free each of these services has their own drawbacks. Rondee only lets you import contacts through Outlook. If your business doesn't primarily use Outlook, you will miss out on some convenience. GroupMe is great for messaging and talking with friends but it is not necessarily set up with business in mind. Both GroupMe and Google Voice are unable to schedule meetings and invite participants which make then great for small group projects but not great for easy conferences with clients.

Free vs. Paid: Is a Conference Calling Service Worth the Money?

The Paid Services

Paid services like ConferenceCalling.com and Infinite Conferencing offer a variety of features including file sharing, scheduled meetings and reliable help and support. Services like these are made with businesses in mind and offer plenty of ways you can interact with other call participants.

Also, the top paid conference calling services offer more call quality and reliability than the free services. When you are collaborating with an important client it would be a disaster if the call was cutting in and out and vital information was misunderstood or if the call was dropped altogether.

For more information and tips about conference calling, compare the top services with our full review.

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