Incorporating a conference call service into your day-to-day affairs can instantly be reflected in your business's level of communication and organization. The advantages of this service are wide ranging and include the ability to share audio and visual files, interactive capabilities, as well as a number of other benefits. Let's backtrack a little bit first and explain what exactly a conference call service is. This service essentially allows more than one person to listen in one a call at a time. Typically, conference call services provide a phone number which individuals can call into the meeting. Necessary equipment to carry out this function is pretty basic and generally only includes a phone with an adequate speaker system. Other conference call services use the web to place calls.
Share documents, audio, and more!
By far one of the best components of this service is the ability to share files with speed and efficiency. Say, for example, you're discussing sales projections on the call. With the click of a button you can share the spreadsheet with every other member on the call. While emailing could essentially perform the same function, this process speeds up the transfer time and keeps everything conveniently located in one place. Here are some other things you can customize:
- Host Control: Gives the host total control of all the service features.
- Real time presentations: Share your presentation in real time without the lagging or delay.
- Desktop sharing: Allow users in the call to see the documents or applications running on your screen.
- User reports: Create reports based on the call duration, information shared, and more!
- Outlook integration: Sync your Outlook email to the conference service to facilitate files sharing and invitations in one place
- Remote access control
Traditional phone calls are very limited in what they can and can't do. With conference calling you can interact with the folks on the other end of the line. This may include polling, chat, hand raising, post conference reporting, and surveying. One of the really interesting features that companies like Infinite Conference have is called Whiteboard. This feature is like a real whiteboard in the sense that it lets you draw, take notes, or brainstorm on it for all users to see. Additionally if the conferencing service operates through the internet you can stream audio through your connection.
Security and Support
For added security purposes, conference call services offer tools which can block entry to certain individuals not intended to be on the call. Retrospectively, users who are meant to be on the call will receive convenient reminders like automated RSVPs, and the range of control features. The final perk is the ability to speak to a customer support agent if you have any technical difficulties or inquiries. The top services will accommodate your needs 24/7 with either chat or telephone support.
Overall, conference call services make it easy to communicate with intercompany personnel or clients anywhere around the globe.