When you're looking for a VoIP provider for your business, there are many different options you can choose from. Some systems are basic, some are extremely advanced and some fall somewhere in the middle. In order to find a provider that will best suit your business' unique needs, you have to look at all the options offered by each of the companies and come to an informed, well thought-out decision.
Why Business VoIP?
Business VoIP stands for "Voice over Internet Protocol" and is a new, advanced way for your business to make phone calls. Instead of relying on the telephone or landline, companies can now make calls via their internet connection. Similar to an email, phone calls are transferred through your internet connection. As long as you have reliable, high-speed internet service, using VoIP should be easy.
Advantages of VoIP
It's inexpensive. The use of VoIP is much less expensive than it would be to run landlines and telephones throughout your office. While it will cost money upfront to get the system installed and up and running, VoIP will save you money in the long run versus having traditional landlines.
It's available all over the world. As long as you have an internet connection, you will get a dial tone and can make a phone call. Whether you're sitting in your office, using your home computer or traveling for a business meeting, making phone calls is a relatively seamless process.
It's convenient. With regular telephone systems, you have to switch from your computer to your phone in order to make a call. Conference calls typically take place in a conference room so all the employees can hear what's going on. Business VoIP allows you to conveniently make calls from the equipment you're already using-your computer.
Business VoIP Options
Now, let's talk options. As with any purchase, it's important to research a variety of companies, weigh the pros and cons of each, and then make an informed decision. Options you'll want to consider when choosing a VoIP company can be determined by asking yourself the following questions:
Do you want to be charged per user or a flat fee? RingCentral, for example, charges on a per user basis. Even if you're being charged per user, though, most of the plans are still much more affordable than if you were to use a landline.
Do you want a contract or to pay monthly? Contracts can usually save you money, but if you don't like the service, you're unfortunately stuck until the contract is up. Many providers offer month-to-month plans so you can cancel at any time if the service wasn't what you were expecting.
Do you need a mobile app for managing your account? We're seeing more and more businesses taking advantage of mobile technology. If you travel often, you might need to choose a provider that allows you to manage your account from a mobile device. Business VoIP Jive has a mobile option available for an additional fee.
What special features are you looking for? Different companies offer different features to go with your plan. Take a close look at all of the business VoIP features before making a decision. Features include door buzzers to ring clients into your building, hold music to keep your customers placed on hold entertained, call screening capabilities and more. Next to cost of service, features will be most important to consider.
By researching companies, figuring out how much you can afford to spend and weighing the various options and features, you'll be able to easily select the right VoIP for your business.