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Affinity Cellular Reviews & Ratings

Affinity Cellular customer ratings in 2021

Affinity Cellular
Average Customer Rating13 User Reviews
User Rating Distribution
5 Stars0
4 Stars2
3 Stars0
2 Stars0
1 Star11
Plans starting at:$25/mo
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Read 13 Affinity Cellular user reviews

I wanted to change my number since I have moved.

Now my phone does not work. I can't call anyone.

Do Not use there are total dishonest clowns

They cannot keep an accurate billing system, they lie to you and are totally incompetents'. Select another service

I have received 4 phones and none worked properly

I am on my 4 phone and doesn't work. I followed the instructions and the phone is not usable. I can not get anyone to talk to. Mesage says they are open Fridays. Not so. It is friday. No one answers

HORRENDOUS customer service!

My wife ordered an iPhone 6s. She received a defective phone. We called to have a replacement phone which has been stuck in the USPS system for over 3 weeks and Affinity won’t help in any way. They give us the runaround. Plus they charged us for the replacement phone without telling us.

everything!

I had horrible customer service! Was overcharged! I do not recommend anyone to use affinity cellular

customer service is terrible

Received my phone a week after I ordered it, when I tried to use it I received a message to contact provider for assistance, when Icall I received a recording from Verizon again telling me ro contact provider. I called Verizon and they told me that I had received a prepaid. I then called Affinity, after about 45 minutes trying to get phone plan corrected I told them to cancel my arder and would return the phone. The phone was returned and have not received a refund .

zte phone was terrible

got an ZTE flip phone and it sucks!!!

Who keeps customers on hold for 2.5 hours?

Did not receive what I ordered

everything else

billing is nightmare. tech support a joke

The price and service available.

Even if you cant get phone service you can still text.

cant get my old number ported

been a week since i tried to port my number . total nightmare !!! GOING TO BEST BUY

Service

Better service than the other cell phone companies I've had.

Shipping takes forever

Ordered a phone from affinity cellular. Took almost a month to receive my phone. Glad I had my old phone service - my doctors couldn't get a hold of me. Seriously reconsidering Affinity.

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Affinity Cellular Network Specs

Network:Verizon
Technology:CDMA
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:Yes
Credit Check:No
5G:No
Prepaid:Yes
Taxes/fees included:No
VoLTE:No
WiFi Calling:No
Visual Voicemail:No
Multi-line Discounts:Yes
Multi-month Discounts:No
International Roaming:No

Affinity Cellular Company Info

Founded:2010
Headquarters:955 Kacena Road, Suite A Hiawatha, IA 52233
Customer Service:(866) 488-8717
Support:Email Support
Website:Go to Website
Facebook:Go to Facebook
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