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Black Wireless Reviews

Black Wireless user reviews & ratings

Black Wireless User Reviews

Not RecommendednothingThey seem to be "under maintenace" for the last 3

I have a new sim and cannot activate, "under maintenance" pops up. Chat has said 24 hours every day since March 3.

very sad. and I paid in advance. $300 for 1 year service. I am starting to think I was ripped off.

Not RecommendedNoneAwful support

Spent a good 30 min trying to get an issue fixed with my billing. Support did nothing more than connect me with another rep.

RecommendedCoverageSupport

I've been a Black Wireless user for 3 years with no problems. They are low cost and they use AT&T's network. Yet, recently I was charged TWICE. I tried to get a refund but all they did was apply the second charge as credit for the next month.

Black Wireless FAQs

How do I switch to Black Wireless?

Switching to Black Wireless is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Black Wireless. You can keep your old number. All you need to do is order a Black Wireless SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.

Does Black Wireless have network coverage in my area?

Black Wireless is powered by AT&T, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to AT&T directly.

Can I keep my phone number when I switch to Black Wireless?

Yes! It's easy to port your existing phone number to Black Wireless during the activation process.

Can I bring my phone to Black Wireless?

Yes! Most unlocked smartphones that have a SIM card slot will work with Black Wireless. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.

Is my device compatible with Black Wireless?

You can check your devices compatibility on the Black Wireless website before you signup.

Is there a contract or credit check with Black Wireless?

No. Black Wireless works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.

Does Black Wireless offer unlimited data plans?

Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Black Wireless plan and only pay for the data you actually use.

Does Black Wireless offer family plans?

Black Wireless plans are already extremely low-cost, so they do not offer further discounts for families.

How does Black Wireless billing work?

Black Wireless plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Black Wireless allows AutoPay to ensure you automatically renew your plan every 30 days.

Can I share my Black Wireless plan across multiple devices?

Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.

Does Black Wireless allow tethering?

Yes, Black Wireless allows tethering but it may depend on the plan you select, so you will need to check on the Black Wireless website.

Does Black Wireless offer international calling?

Yes, Black Wireless includes calls to international countries, more information can be found on the Black Wireless website before you sign up.

Does Black Wireless have a refund policy?

Black Wireless offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Black Wireless website.

Who should switch to Black Wireless?

Black Wireless are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.

Black Wireless Network Specs

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Network:AT&T
Technology:GSM
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

Black Wireless Company Info

Founded:2011
Headquarters:1091 Yonkers Avenue, Yonkers, NY 10704
Employees:201 - 500
Customer Service:(844) 252-2532
Website:Go to Website
Facebook:Go to Facebook
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