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Boom Mobile Reviews in 2021

Boom Mobile customer service ratings

Boom! Mobile
Average Customer Rating7 User Reviews
User Rating Distribution
5 Stars5
4 Stars0
3 Stars0
2 Stars0
1 Star2
Plans starting at:$17/mo
View Plans
Savings Alert: Cheaper plans available starting at $10/mo - Compare Cheap Plans

Read 7 Boom Mobile user reviews

Works GREAT! No Speed Cap!

Did the "Free" ($8 shipped) SIM Card and trial of BOOM-Blue (AT&T Network) After having a Disasterous Experience with RedPocket with them wasting hours of my time to only have their SIM usable for calls on my S9, BOOM was EASY!! I just popped the SIM in, and it Worked! And unlike Visible (Verizon) wich is always severely Throttled, BOOM Blue had speeds over 450mbps on LTE!! Just Amazing. They DO have Tech support. The wait on hold wasnt long. I bought the 365 day/ $19/mo plan I was so pleased with the Free trial!

Tech support is non-existant

Called yesterday because I couldn't get any service. Was told 1-4 hours to receive a call back. No call today (I provided them a different number to call me back on) either. When you call them, their outgoing message says 8am to 8pm Central. Turns out they close at 5pm according to the answering service. So to recap, it has been over 24 hours with no assistance. I did receive an email from the first person that had attempted to help me. In my reply, I advised that it has been a day since reporting the issue to her. No apology, nothing. I work for a MVNO cell provider in quality assurance. I'm used to hearing outstanding service calls. This is shameful. 3 days without service now. :(

Customer Service!!!!! Plans for all budgets.

My experience has been great. I utilize the big networks for a cheaper price.

several plans to choose, don’t have to overpay

BOOM! has lots of plans to choose from so I don’t have to overpay for the unlimited data plan just to feel warm and fuzzy. I was able to find a plan that fit my budget in my usage. The customer service reps are amazing and speak English which is a plus for me

Supervisor inexperienced

overchatged my credit card. I had to dispute charge with CC. They are very dishonest.

Honest and straight clear rates and clear informat

I have two phones on big red, the savings are unbelievable.

Great Coverage & Customer Service

Switched from AT&T Prepaid to Boom. I wonderful experience.

Boom! Mobile pros and cons

Pros

  • Plenty of plan options

  • Postpaid and prepaid offered

  • All taxes and fees included in pricing

  • Unlimited 2G data

  • Solid, US-based customer service

Cons

  • No international service on consumer accounts

  • Expensive for the data you get

  • Cluttered, non-user-friendly website

Boom! Mobile cell phone plans

PlanNetworkMinutesTextsDataPrice
4GB DataT-MobileUnltdUnltd4GB$17
2GB DataVerizonUnltdUnltd2GB$19
3GB DataVerizonUnltdUnltd3GB$22
10GB DataT-MobileUnltdUnltd10GB$27
10GB DataVerizonUnltdUnltd10GB$32
30GB DataT-MobileUnltdUnltd30GB$37
22GB DataVerizonUnltdUnltd22GB$42
40GB DataVerizonUnltdUnltd40GB$57

Verizon vs Boom! Mobile Plan Comparison

Keep your Verizon phone, number & coverage: Save $756 per year

CarrierNetwork Coverage4G LTE DataPriceAnnual Cost
VerizonVerizon 4G LTEUnltd*$80/mo$960/yr
Boom! MobileVerizon 4G LTE4GB$17/mo$204/yr
*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$63/mo$756/yr

Boom! Mobile Specs

Network:AT&T, Verizon
Technology:CDMA, GSM
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:Yes
Credit Check:No
5G:No
Prepaid:Yes
Taxes/fees included:Yes
VoLTE:Yes
WiFi Calling:Yes
Visual Voicemail:Yes
Multi-line Discounts:Yes
Multi-month Discounts:Yes
International Roaming:Yes

Boom! Mobile FAQs

What is Boom! Mobile?

Boom! Mobile is an MVNO that offers cheap prepaid cell phone plans.

Is Boom! Mobile any good?

If you're looking for cheap cell phone service without compromising coverage, Boom! Mobile will help you cut your phone bill significantly.

What cell towers does Boom! Mobile use?

Boom! Mobile operates on the nationwide Verizon & T-Mobile 4G LTE & 5G networks.

How much does Boom! Mobile cost?

Boom! Mobile offers a range of cheap cell phone plans starting at $17 per month.

Boom! Mobile Info

Founded:2015
Headquarters:312 Delaware Ave, Bartlesville, OK 74003
Employees:10-Jan
Customer Service:(800) 767-5599
Best carrier user ratings
RankCarrierNetwork(s)Avg. rating
1stReach MobileVerizon4.5
2ndGen MobileT-Mobile4.2
3rdUS MobileVerizon & T-Mobile4.1
4thTelloT-Mobile4
5thTingT-Mobile & Verizon4
6thTwigbyVerizon & Sprint3.8
7thWingAT&T, Verizon & T-Mobile3.5
8thh2o WirelessAT&T3.4
9thGood2Go MobileAT&T & T-Mobile3.4
10thMint MobileT-Mobile3.2