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Disappointed. Can't wait to be done with this expensive contract!
It takes 35 to 45 minutes on average to get through to customer service and company did not honor phone warranty promise--company now puts bottom line concerns ahead of service which is contrary to how they present themselves. After 10 years I am leaving the company for these reasons. I no longer trust the company. Too bad--they were great for a while.
Customer service is great. I'm pleased with how helpful the reps have been
Customer service is fantastic, going above and beyond to help me solve a problem of not having cell phone service, bt I shouldn't be having these issues in the first place.
Listing 1 - 4 of 4 User Reviews
Switching to CREDO Mobile is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to CREDO Mobile. You can keep your old number. All you need to do is order a CREDO Mobile SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.
Yes! It's easy to port your existing phone number to CREDO Mobile during the activation process.
Yes! Most unlocked smartphones that have a SIM card slot will work with CREDO Mobile. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.
You can check your devices compatibility on the CREDO Mobile website before you signup.
No. CREDO Mobile works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.
Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized CREDO Mobile plan and only pay for the data you actually use.
CREDO Mobile plans are already extremely low-cost, so they do not offer further discounts for families.
CREDO Mobile plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. CREDO Mobile allows AutoPay to ensure you automatically renew your plan every 30 days.
Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.
Yes, CREDO Mobile allows tethering but it may depend on the plan you select, so you will need to check on the CREDO Mobile website.
Yes, CREDO Mobile includes calls to international countries, more information can be found on the CREDO Mobile website before you sign up.
CREDO Mobile offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the CREDO Mobile website.
CREDO Mobile are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.
|Bring Your Phone:||No|
|Keep Your Number:||Yes|
|Contract:||No - prepaid|