Cricket Wireless Customer Reviews

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Cricket Wireless Reviews

Average Customer Rating

1 Star2 Star3 Star4 Star5 Star4 User Reviews

User Rating Distribution

5 Stars1
4 Stars1
3 Stars0
2 Stars1
1 Star1
0 Stars0
1 Star2 Star3 Star4 Star5 StarRecommendedConsiderate customer supportnone

i've been with Cricket for 2+ years. So my payment of 60$ is due on the 21 of each month. well my job threw my pay day off by an entire week due to holidays so my cellphone bill wasn't being paid for. In need of a phone because of my job going with out a cellphone was a no-go. I contacted Cricket and let them know of my payday setback and that they didn't even 2nd guess it. They pushed my payday to the 2nd which was more days than I needed.

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1 Star2 Star3 Star4 Star5 StarRecommendedgreat customer servicecould be cheaper

Customer service is good. Everything was set up for me and explained. I wish the payments were a little lower and service slightly better, but overall I'm satisfied.

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1 Star2 Star3 Star4 Star5 StarNot Recommendednonehorrible coverage

The worst cell phone company out there. I've been with Cricket for 5 months now and haven't gotten one good month of service. It seems like every month a tower is gone. It causes for me to drop calls and get slow internet. I complain all the time to customer service but they don't do anything. They won't credit anything on to my account for the bad service but they sure take my $70 every month.

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1 Star2 Star3 Star4 Star5 StarNot RecommendedCan't recommend themcustomer service didn't help!

I switched to Cricket Wireless 5 days ago and have 2.5 gigs of data. Yesterday I got a message saying I used all my data. I called customer service and asked them to explain to me how I used all of my data when I am disabled and use my wifi at home. I didn't get any clear answer from them and they couldn't solve the problem

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Cricket Wireless Network Specs & Info

Cricket Wireless Network Specs

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Network:AT&T
Technology:GSM
3G Bands:850, 1900MHz
4G LTE Bands:1900, 1700/2100, 700, 2300Mhz
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

Cricket Wireless Company Info

Founded:1994
Headquarters:575 Morosgo Dr NE, Atlanta, GA 30324
Employees:5,000+
Customer Service:(800) 274-2538
Website:https://www.cricketwireless.com/
Wikipedia:https://en.wikipedia.org/wiki/Cricket_Wireless
Facebook:https://www.facebook.com/cricketwireless
Twitter:https://twitter.com/CricketNation

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