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OMG -- FreedomPop -- stay away - far away!
You cant get hold of live person -- and if you can - like the sales dept -- they just transfer you to automated support.
WAY too easy to go over the "free" 200 meg data - and when you do (and u easily will) - bam! - $20 "credit up" charge on your credit card.
and every month at least a couple charge fees to keep your account active.
so -- I want to find out if I'm gonna get a refund for canceling service; and from the website (or by phone if you call in, ie. the stupid automated system) -- both says to put in a ticket.
but to put in a ticket you have to a premium support fee of $6 a month -- forget that!!!
so YOU CANT put in a ticket!!
Pay $6 for a question of whether I will get any kind of refund ??!! -- again forget that!!!
I ended up canceling out of complete frustration.
Then found their "terms and service agreement" -- it basically says "no refunds" - so now im out another $28 from canceling 2 devices.
worse piece of crap internet hotspot service company I've ever had.
Excellent customer service, outstanding quality. Would recommend.
This has been a waste of time. Too many problems. Billing issues and they're just generally unreliable. Too much of a headache
Basing my review on free service only. Free service is great for my spare cell phone, but calling someone can be a patchy experience. But free is free.
When I tried freedompop a couple of years ago, I had a poor experience. Since then, I've heard that the quality improved. I'm glad I came back to FreedomPop.
Freedompop is an OK service but free is really limited. You're restricted to 200mb now instead of 500mb, but if you invite a lot of friends and add rollover, then you can get over a GB for just a few dollars. Sucks they discontinued their unlimited plan
Listing 1 - 6 of 6 User Reviews
Switching to Freedompop is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Freedompop. You can keep your old number. All you need to do is order a Freedompop SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.
Yes! It's easy to port your existing phone number to Freedompop during the activation process.
Yes! Most unlocked smartphones that have a SIM card slot will work with Freedompop. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.
You can check your devices compatibility on the Freedompop website before you signup.
No. Freedompop works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.
Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Freedompop plan and only pay for the data you actually use.
Freedompop plans are already extremely low-cost, so they do not offer further discounts for families.
Freedompop plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Freedompop allows AutoPay to ensure you automatically renew your plan every 30 days.
Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.
Yes, Freedompop allows tethering but it may depend on the plan you select, so you will need to check on the Freedompop website.
Yes, Freedompop includes calls to international countries, more information can be found on the Freedompop website before you sign up.
Freedompop offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Freedompop website.
Freedompop are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.
|4G LTE Bands:||800, 1900, 2500Mhz||Bring Your Phone:||Yes|
|Keep Your Number:||Yes|
|Contract:||No - prepaid|