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Have talked to all the reps and they are awesome, except for Bryan, he sucks.
I was waiting for a resolution from corporate, and they took more than 72 hours to reply.
I spoke with Hugo, he was awesome, same as Bianca and Haylin, Bryan sucks.
Purchased the LG large size smartphone for my mom along with the month to month unlimited calling plan. Basically cost me $79 for phone and first month. I called in to activate. Only small hiccup was I was on the call for about 1/2 hour sorting it out but to be fair their customer service guy was very patient with me. If you want something cheap but good these guys are perfect for you.
gen mobile's a great value but not a lot of phone choices. no iphone x!
Great company and super cheap
So far so good. Been with Gen Mobile for a month, and they have been fair with pricing and service
Listing 1 - 6 of 6 User Reviews
Switching to Gen Mobile is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Gen Mobile. You can keep your old number. All you need to do is order a Gen Mobile SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.
Yes! It's easy to port your existing phone number to Gen Mobile during the activation process.
Yes! Most unlocked smartphones that have a SIM card slot will work with Gen Mobile. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.
You can check your devices compatibility on the Gen Mobile website before you signup.
No. Gen Mobile works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.
Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Gen Mobile plan and only pay for the data you actually use.
Gen Mobile plans are already extremely low-cost, so they do not offer further discounts for families.
Gen Mobile plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Gen Mobile allows AutoPay to ensure you automatically renew your plan every 30 days.
Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.
Yes, Gen Mobile allows tethering but it may depend on the plan you select, so you will need to check on the Gen Mobile website.
Yes, Gen Mobile includes calls to international countries, more information can be found on the Gen Mobile website before you sign up.
Gen Mobile offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Gen Mobile website.
Gen Mobile are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.
|Bring Your Phone:||Yes|
|Keep Your Number:||Yes|
|Contract:||No - prepaid|