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Got a great plan with no issues. Customer service is very prompt and helpful. Recommended Gen Mobile to my friends.
No strings attached service that's really affordable. Great for those on a budget.
I'm having no issues with Gen Mobile. Overall a very good service.
Used Gen Mobile for about a year and everything was going smoothly until a couple of months ago. Data no longer came in, but the customer service team was helpful fixing the issue. Unfortunately, it happened again a couple weeks ago. No longer will be using the service.
The service when it works works well. Sometimes I don't get texts or pictures on my phone though. Wish that would be fixed.
Good price all around
Great customer service and great service. Transfer process is really easy. Worth every penny.
The signal in my area is so much better compared to other companies. Very pleased with the service.
The overall coverage could be improved. Sometimes my calls aren't clear enough. Still, the price is really good and can't really be beat.
Data strength is unreliable. It takes a long while to receive texts.
Sometimes Gen Mobile made mistakes but they're always quick to correct them. One time I got a bad phone from them but they sent a new one quickly.
Service is great, customer service team is fantastic, even calling me after I bought a plan and making sure the process has gone smoothly. Highly recommended.
This is a great service for my child! Affordable, great customer service. However, the transfer and renewal process could have been a bit better.
Got Gen Mobile for my daughter, and so far she's been really happy with it. She can use social media and watch videos with the data we purchased. Definitely considering using the service myself.
Have talked to all the reps and they are awesome, except for Bryan, he sucks.
I was waiting for a resolution from corporate, and they took more than 72 hours to reply.
I spoke with Hugo, he was awesome, same as Bianca and Haylin, Bryan sucks.
Purchased the LG large size smartphone for my mom along with the month to month unlimited calling plan. Basically cost me $79 for phone and first month. I called in to activate. Only small hiccup was I was on the call for about 1/2 hour sorting it out but to be fair their customer service guy was very patient with me. If you want something cheap but good these guys are perfect for you.
gen mobile's a great value but not a lot of phone choices. no iphone x!
Great company and super cheap
So far so good. Been with Gen Mobile for a month, and they have been fair with pricing and service
Listing 1 - 20 of 20 User Reviews
|Bring Your Phone:||Yes|
|Keep Your Number:||Yes|