Greatcall Reviews 2020

Read user reviews about GreatCall

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GreatCall User Reviews

Average Customer Rating

1 Star 2 Star 3 Star 4 Star 5 Star 5 User Reviews

User Rating Distribution

5 Stars 2
4 Stars 2
3 Stars 0
2 Stars 1
1 Star 0
0 Stars 0
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1 Star 2 Star 3 Star 4 Star 5 Star Not Recommended service is okay customer service takes forever

Trying to get in touch with customer service is impossible. You'll be put into a que citing the reason is because their products are so good that they're busy handling new customers.

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1 Star 2 Star 3 Star 4 Star 5 Star Recommended Customer service was quick to respond none

Never had any problems with Great Call. Customer service response was quick

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1 Star 2 Star 3 Star 4 Star 5 Star Recommended no problems at all wish it was smaller and less heavy

I love Great Call! I've had mine for 3 years and have had no problems. I can use my phone for 3 days without charging it. Maybe longer, I just do it every 3 days.

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1 Star 2 Star 3 Star 4 Star 5 Star Recommended great customer service reps not as many modern features

I've been with Great Call for 3+ years. I havent had to use customer service often but the reps were excellent when I needed them. My phone is long lasting. Conveniently fits in purse or pocket.

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1 Star 2 Star 3 Star 4 Star 5 Star Recommended Always resolve my problems without issue I don't use it that often

I've had my device for over 1 year now and ive been very satisfied with the product and the service. I usually use it at least twice a month. (I have MS, fall out of my wheelchair, or get it stuck in the yard.) The Five Star rep answers immediately. He or she gets the right 911 people. The rep stays on the line with me until the 911 people arrive.

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GreatCall Network Specs & Info

GreatCall Network Specs

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Network:Verizon
Technology:CDMA
Bring Your Phone:No
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

GreatCall Company Info

Founded:2005
Headquarters:10945 Vista Sorrento Pkwy, Suite 120, San Diego, CA 92130
Employees:501 - 1000
Customer Service:(800) 733-6632
Support Email:customerservice@greatcall.com
Website:https://www.greatcall.com/
Wikipedia:https://en.wikipedia.org/wiki/GreatCall
Facebook:https://www.facebook.com/greatcall
Twitter:https://twitter.com/greatcallinc

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