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Greatcall Reviews

Greatcall user reviews & ratings

GreatCall
Average Customer Rating5 User Reviews
User Rating Distribution
5 Stars2
4 Stars2
3 Stars0
2 Stars1
1 Star0
0 Stars0
Plans starting at:$30/mo
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GreatCall User Reviews

Not Recommendedservice is okaycustomer service takes forever

Trying to get in touch with customer service is impossible. You'll be put into a que citing the reason is because their products are so good that they're busy handling new customers.

RecommendedCustomer service was quick to respondnone

Never had any problems with Great Call. Customer service response was quick

Recommendedno problems at allwish it was smaller and less heavy

I love Great Call! I've had mine for 3 years and have had no problems. I can use my phone for 3 days without charging it. Maybe longer, I just do it every 3 days.

Recommendedgreat customer service repsnot as many modern features

I've been with Great Call for 3+ years. I havent had to use customer service often but the reps were excellent when I needed them. My phone is long lasting. Conveniently fits in purse or pocket.

RecommendedAlways resolve my problems without issueI don't use it that often

I've had my device for over 1 year now and ive been very satisfied with the product and the service. I usually use it at least twice a month. (I have MS, fall out of my wheelchair, or get it stuck in the yard.) The Five Star rep answers immediately. He or she gets the right 911 people. The rep stays on the line with me until the 911 people arrive.

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GreatCall FAQs

How do I switch to GreatCall?

Switching to GreatCall is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to GreatCall. You can keep your old number. All you need to do is order a GreatCall SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.

Does GreatCall have network coverage in my area?

GreatCall is powered by Verizon, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to Verizon directly.

Can I keep my phone number when I switch to GreatCall?

Yes! It's easy to port your existing phone number to GreatCall during the activation process.

Can I bring my phone to GreatCall?

Yes! Most unlocked smartphones that have a SIM card slot will work with GreatCall. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.

Is my device compatible with GreatCall?

You can check your devices compatibility on the GreatCall website before you signup.

Is there a contract or credit check with GreatCall?

No. GreatCall works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.

Does GreatCall offer unlimited data plans?

Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized GreatCall plan and only pay for the data you actually use.

Does GreatCall offer family plans?

GreatCall plans are already extremely low-cost, so they do not offer further discounts for families.

How does GreatCall billing work?

GreatCall plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. GreatCall allows AutoPay to ensure you automatically renew your plan every 30 days.

Can I share my GreatCall plan across multiple devices?

Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.

Does GreatCall allow tethering?

Yes, GreatCall allows tethering but it may depend on the plan you select, so you will need to check on the GreatCall website.

Does GreatCall offer international calling?

Yes, GreatCall includes calls to international countries, more information can be found on the GreatCall website before you sign up.

Does GreatCall have a refund policy?

GreatCall offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the GreatCall website.

Who should switch to GreatCall?

GreatCall are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.

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GreatCall Network Specs

Network:Verizon
Technology:CDMA
Bring Your Phone:No
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

GreatCall Company Info

Founded:2005
Headquarters:10945 Vista Sorrento Pkwy, Suite 120, San Diego, CA 92130
Employees:501 - 1000
Customer Service:(800) 733-6632
Support:Email Support
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter
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