Greatcall Customer Reviews

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GreatCall Reviews

Average Customer Rating

1 Star2 Star3 Star4 Star5 Star5 User Reviews

User Rating Distribution

5 Stars2
4 Stars2
3 Stars0
2 Stars1
1 Star0
0 Stars0
1 Star2 Star3 Star4 Star5 StarNot Recommendedservice is okaycustomer service takes forever

Trying to get in touch with customer service is impossible. You'll be put into a que citing the reason is because their products are so good that they're busy handling new customers.

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1 Star2 Star3 Star4 Star5 StarRecommendedCustomer service was quick to respondnone

Never had any problems with Great Call. Customer service response was quick

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1 Star2 Star3 Star4 Star5 StarRecommendedno problems at allwish it was smaller and less heavy

I love Great Call! I've had mine for 3 years and have had no problems. I can use my phone for 3 days without charging it. Maybe longer, I just do it every 3 days.

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1 Star2 Star3 Star4 Star5 StarRecommendedgreat customer service repsnot as many modern features

I've been with Great Call for 3+ years. I havent had to use customer service often but the reps were excellent when I needed them. My phone is long lasting. Conveniently fits in purse or pocket.

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1 Star2 Star3 Star4 Star5 StarRecommendedAlways resolve my problems without issueI don't use it that often

I've had my device for over 1 year now and ive been very satisfied with the product and the service. I usually use it at least twice a month. (I have MS, fall out of my wheelchair, or get it stuck in the yard.) The Five Star rep answers immediately. He or she gets the right 911 people. The rep stays on the line with me until the 911 people arrive.

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GreatCall Network Specs & Info

GreatCall Network Specs

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Network:Verizon
Technology:CDMA
Bring Your Phone:No
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

GreatCall Company Info

Founded:2005
Headquarters:10945 Vista Sorrento Pkwy, Suite 120, San Diego, CA 92130
Employees:501 - 1000
Customer Service:(800) 733-6632
Support Email:customerservice@greatcall.com
Website:https://www.greatcall.com/
Wikipedia:https://en.wikipedia.org/wiki/GreatCall
Facebook:https://www.facebook.com/greatcall
Twitter:https://twitter.com/greatcallinc

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