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Lively Reviews in 2022

Lively customer service reviews

Lively
Average Customer Rating5 User Reviews
User Rating Distribution
5 Stars2
4 Stars2
3 Stars0
2 Stars1
1 Star0
Plans starting at:$20/mo
View Plans
Savings Alert: Cheaper plans available starting at $10/mo - Compare Cheap Plans

Read 5 user reviews

customer service takes forever

Trying to get in touch with customer service is impossible. You'll be put into a que citing the reason is because their products are so good that they're busy handling new customers.

Customer service was quick to respond

Never had any problems with Great Call. Customer service response was quick

no problems at all

I love Great Call! I've had mine for 3 years and have had no problems. I can use my phone for 3 days without charging it. Maybe longer, I just do it every 3 days.

great customer service reps

I've been with Great Call for 3+ years. I havent had to use customer service often but the reps were excellent when I needed them. My phone is long lasting. Conveniently fits in purse or pocket.

Always resolve my problems without issue

I've had my device for over 1 year now and ive been very satisfied with the product and the service. I usually use it at least twice a month. (I have MS, fall out of my wheelchair, or get it stuck in the yard.) The Five Star rep answers immediately. He or she gets the right 911 people. The rep stays on the line with me until the 911 people arrive.

Lively review

Pros

  • Medical alert features for senior citizens

  • Flexible custom plan options

  • Good prices for light data users

  • Simple, affordable phone choices

  • Available in stores

Cons

  • Not good for heavy data users

  • No BYOP option

  • Overage charges possible

Lively is an MVNO (Mobile Virtual Network Operator), which means that they are a cell phone carrier that is powered by the national Verizon network. Lively offers a variety of cheap prepaid plans to suit most needs.

Powered by the Verizon network, they provide access to the same network you're used to, but at half the price.

How does Lively work?

Lively is a low cost carrier that offers cheap prepaid cell phone plans to suit almost all your needs.

They are powered by the Verizon network and are able to offer cheap cell phone plans as they don't have the same cost as the big wireless companies.

Lively plans & prices

Lively unlimited talk & text plan

Lively SIM Card - Lively unlimited talk & text planLively SIM Card - Lively unlimited talk & text plan
Minutes
Unlimited
Texts
Unlimited
Data
0 GB
Price
$20/mo
Powered by:

Lively unlimited talk & text includes unlimited mins, unlimited texts and 0GB data for only $20 per month. Lively prepaid phone plans offer wireless coverage on the Verizon 4G LTE and 5G network.

Lively 3GB data plan

Lively SIM Card - Lively 3GB data planLively SIM Card - Lively 3GB data plan
Minutes
Unlimited
Texts
Unlimited
Data
3 GB
Price
$30/mo
Powered by:

Lively 3GB data includes unlimited mins, unlimited texts and 3GB data for only $30 per month. Lively prepaid phone plans offer wireless coverage on the Verizon 4G LTE and 5G network.

Lively 5GB data plan

Lively SIM Card - Lively 5GB data planLively SIM Card - Lively 5GB data plan
Minutes
Unlimited
Texts
Unlimited
Data
5 GB
Price
$35/mo
Powered by:

Lively 5GB data includes unlimited mins, unlimited texts and 5GB data for only $35 per month. Lively prepaid phone plans offer wireless coverage on the Verizon 4G LTE and 5G network.

Lively unlimited data plan

Lively SIM Card - Lively unlimited data planLively SIM Card - Lively unlimited data plan
Minutes
Unlimited
Texts
Unlimited
Data
Unlimited
Price
$40/mo
Powered by:

Lively unlimited data includes unlimited mins, unlimited texts and unlimited data for only $40 per month. Lively prepaid phone plans offer wireless coverage on the Verizon 4G LTE and 5G network.

Verizon vs Lively Plan Comparison

Keep your Verizon phone, number & coverage: Save $600 per year

CarrierNetwork Coverage4G/5G DataPriceAnnual Cost
VerizonVerizon 4G & 5GUnltd*$80/mo$960/yr
LivelyVerizon 4G & 5G3GB$30/mo$360/yr
*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$50/mo$600/yr

What network does Lively use?

Lively is powered by Verizon 4G LTE network. Because Verizon offer customers 5G where available, it's something Lively customers can enjoy too.

Network coverage ratings

NETWORKROOTMETRICSOPENSIGNALOOKLA
Verizon network959.874%
AT&T network939.580%
T-Mobile network878879%

Sources: RootMetrics, OpenSignal, and Ookla.

Lively features

NetworkVerizon
Data Speed5G & 4G LTE
3G NetworkCDMA
Mobile Hotspot
Bring Your Phone
Keep Your Number
Credit Check
Customer Service24/7
Money Back Guarantee
5G
PrepaidNo - prepaid
Taxes/fees included
VoLTE
WiFi Calling
Visual Voicemail
Multi-line Discounts
Multi-month Discounts
International Calls
International Roaming

Lively phone deals

PhoneStorageNetworkConditionPrice

Is Lively good?

Yes, Lively has consistently better customer service than Verizon, AT&T and T-Mobile.

CARRIERTRUSTPILOT USER RATING
Lively2.6
T-Mobile1.5
Verizon1.9
AT&T1.2

Lively FAQs

How much does Lively cost?

Lively phone plans start at only $20/mo.

Where can I buy Lively?

You can buy a Lively SIM card or Lively cell phone via their website.

Does Lively have 5G?

No, Lively is powered by the national Verizon 4G LTE wireless network.

Lively info

Founded2005
Headquarters10945 Vista Sorrento Pkwy, Suite 120, San Diego, CA 92130
Employees501 - 1000
Customer service(800) 733-6632
Find Cheap Cell Phone Plans in Your Area
Rob Webber
Rob Webber

Rob has 15+ years experience in the US and UK running price comparison sites for cell phone plans, smartphone deals, TV, and internet. He loves thinking outside of the box to build tools that empower consumers to make more informed decisions.

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