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Greatcall Reviews in 2021

Greatcall customer service ratings

GreatCall
Average Customer Rating 5 User Reviews
User Rating Distribution
5 Stars 2
4 Stars 2
3 Stars 0
2 Stars 1
1 Star 0
Plans starting at: $20/mo
View Plans
Savings Alert: Cheaper plans available starting at $10/mo - Compare Cheap Plans

Read 5 GreatCall user reviews

customer service takes forever

Trying to get in touch with customer service is impossible. You'll be put into a que citing the reason is because their products are so good that they're busy handling new customers.

Customer service was quick to respond

Never had any problems with Great Call. Customer service response was quick

no problems at all

I love Great Call! I've had mine for 3 years and have had no problems. I can use my phone for 3 days without charging it. Maybe longer, I just do it every 3 days.

great customer service reps

I've been with Great Call for 3+ years. I havent had to use customer service often but the reps were excellent when I needed them. My phone is long lasting. Conveniently fits in purse or pocket.

Always resolve my problems without issue

I've had my device for over 1 year now and ive been very satisfied with the product and the service. I usually use it at least twice a month. (I have MS, fall out of my wheelchair, or get it stuck in the yard.) The Five Star rep answers immediately. He or she gets the right 911 people. The rep stays on the line with me until the 911 people arrive.

GreatCall pros and cons

Pros

  • Medical alert features for senior citizens

  • Flexible custom plan options

  • Good prices for light data users

  • Simple, affordable phone choices

  • Available in stores

Cons

  • Not good for heavy data users

  • No BYOP option

  • Overage charges possible

GreatCall cell phone plans

Plan

Network

Minutes

Texts

Data

Price

Unlimited Talk & Text

Verizon

Unltd

Unltd

0GB

$20

3GB Data

Verizon

Unltd

Unltd

3GB

$30

5GB Data

Verizon

Unltd

Unltd

5GB

$35

Unlimited Data

Verizon

Unltd

Unltd

Unltd

$40

Verizon vs GreatCall Plan Comparison

Keep your Verizon phone, number & coverage: Save $600 per year

Carrier

Network Coverage

4G LTE Data

Price

Annual Cost

Verizon

Verizon 4G LTE

Unltd*

$80/mo

$960/yr

GreatCall

Verizon 4G LTE

3GB

$30/mo

$360/yr

*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$50/mo$600/yr

GreatCall Specs

Network:

Verizon

Technology:

CDMA

Bring Your Phone:

No

Keep Your Number:

Yes

Contract:

Yes

Credit Check:

No

5G:

No

Prepaid:

Yes

Taxes/fees included:

No

VoLTE:

Yes

WiFi Calling:

No

Visual Voicemail:

No

Multi-line Discounts:

No

Multi-month Discounts:

No

International Roaming:

Yes

GreatCall FAQs

What is GreatCall?

GreatCall is an MVNO that offers cheap prepaid cell phone plans.

Is any good?

If you're looking for cheap cell phone service without compromising coverage, GreatCall will help you cut your phone bill significantly.

What cell towers does GreatCall use?

GreatCall operates on the nationwide Verizon 4G LTE & 5G network.

How much does GreatCall cost?

GreatCall offers a range of cheap cell phone plans starting at $20 per month.

GreatCall Info

Founded:

2005

Headquarters:

10945 Vista Sorrento Pkwy, Suite 120, San Diego, CA 92130

Employees:

501 - 1000

Customer Service:

(800) 733-6632

How would you rate GreatCall?
In a few words, what should everyone know about GreatCall? step 2 of 5
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Find Cheap Cell Phone Plans in Your Area
Rob Webber
Rob Webber

Rob has 15+ years experience in the US and UK running price comparison sites for cell phone plans, smartphone deals, TV, and internet. He loves thinking outside of the box to build tools that empower consumers to make more informed decisions.

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