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h2o Wireless Reviews

h2o Wireless user ratings in 2020

h2o Wireless
Average Customer Rating44 User Reviews
User Rating Distribution
5 Stars17
4 Stars7
3 Stars7
2 Stars7
1 Star6
0 Stars0
Plans starting at:$15/mo*
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h2o Wireless User Reviews

RecommendedService, inexpensiveNone

Can't complain about the service. Good for a prepaid service. Been using this company for a couple years now.

Not RecommendedAffordableUnknown issues

Worked fine until it stopped working. Don't know what's wrong with it.

RecommendedEasy to use, great valueNone

This is the best value I've ever gotten for a cell phone plan. Was easy to install and use.

RecommendedCustomer serviceDown service at times

Been with H2O for over 3 years now and while they have their ups and downs (service sometimes fails) they're largely a good company. Customer service is helpful and polite.

RecommendedCheaper, more dataNone

Changed from AT&T to H2O just because it's much cheaper. And I get more data. And I can use the same phone that I got at AT&T. Good service.

Not RecommendedTextingCalling

Get dropped calls. Whenever I do contact my clients, my clients can never hear me. Tried to get a hold of customer service, but even unable to reach them. Sending and receiving texts work but calling is important to me too.

RecommendedNoneWaste of money

You'll waste money if you go with H2O!

Not RecommendedNoneMMS doesn't work

Unfortunately, MMS doesn't work if you're using an iPhone. Please fix this H2O!

RecommendedGreat service, cheapNone

H2O is great. Provides great service at a cheap price. Easy to activate too.

Not RecommendedNoneNo customer support

Have way too many problems with H20. They basically havae no customer support. Like 0. Connection problems. Barely can hear anyone.

RecommendedCoverage, international plansNone

H2O has some great international plans and great coverage!


Phone's inexpensive and it works. That's all I ask of it.

RecommendedPrice, serviceNone

Reasonable price. Service is pretty decent too. It's great if you're looking for a temporary phone service.

RecommendedCheap, strong coverageNone

With H2O you have the same great AT&T coverage but it's only a third of the price.

RecommendedDecent serviceCustomer support

It is working as intended. Pretty slow support though. Took over 45 minutes to get a hold of someone.


It does exactly what it's meant to do: give me a cheaper wireless service.

RecommendedGood, reliable serviceCustomer service

Service is pretty good. It works okay. Problem is the customer service. They don't seem very knowledgeable of the service they're even supporting.


Sometimes works well, sometimes works poorly.

RecommendedAffordable if not a heavy data userNot recommended for heavy usage

Perfect if you don't want to commit to any postpaid service. Do not use the service if you're a heavy user because it gets way more expensive.

RecommendedNetwork, costNone

Price is good and H2O provides good service.

RecommendedAffordable phone plans, reliableNone

The reason why I like H2O is because it has some very affordable phone plans for decent and reliable service.

RecommendedCoverage, simplicityNone

Simple and fast to use! We get coverage in most areas.

RecommendedValue, good networkNone

Great value for the money and the network is good.

RecommendedEase of useInflexibility

Very easy to setup. Unfortunately can't make any changes until the next billing cycle.


No issues so far. Recommended.

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h2o Wireless FAQs

How do I switch to h2o Wireless?

Switching to h2o Wireless is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to h2o Wireless. You can keep your old number. All you need to do is order a h2o Wireless SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.

Does h2o Wireless have network coverage in my area?

h2o Wireless is powered by AT&T, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to AT&T directly.

Can I keep my phone number when I switch to h2o Wireless?

Yes! It's easy to port your existing phone number to h2o Wireless during the activation process.

Can I bring my phone to h2o Wireless?

Yes! Most unlocked smartphones that have a SIM card slot will work with h2o Wireless. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.

Is my device compatible with h2o Wireless?

You can check your devices compatibility on the h2o Wireless website before you signup.

Is there a contract or credit check with h2o Wireless?

No. h2o Wireless works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.

Does h2o Wireless offer unlimited data plans?

Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized h2o Wireless plan and only pay for the data you actually use.

Does h2o Wireless offer family plans?

h2o Wireless plans are already extremely low-cost, so they do not offer further discounts for families.

How does h2o Wireless billing work?

h2o Wireless plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. h2o Wireless allows AutoPay to ensure you automatically renew your plan every 30 days.

Can I share my h2o Wireless plan across multiple devices?

Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.

Does h2o Wireless allow tethering?

Yes, h2o Wireless allows tethering but it may depend on the plan you select, so you will need to check on the h2o Wireless website.

Does h2o Wireless offer international calling?

Yes, h2o Wireless includes calls to international countries, more information can be found on the h2o Wireless website before you sign up.

Does h2o Wireless have a refund policy?

h2o Wireless offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the h2o Wireless website.

Who should switch to h2o Wireless?

h2o Wireless are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.

h2o Wireless Network Specs

3G Bands:850, 1700/2100, 1900MHz
4G LTE Bands:700, 850, 1700/2100, 1900MHz
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

h2o Wireless Company Info

Headquarters:2200 Fletcher Avenue, 6th Floor, Fort Lee, NJ 07024
Employees:201 - 500
Customer Service:(800) 643-4926
Support:Email Support
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter
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