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h2o Wireless Reviews & Ratings

h2o Wireless customer ratings in 2021

h2o Wireless
Average Customer Rating45 User Reviews
User Rating Distribution
5 Stars17
4 Stars7
3 Stars7
2 Stars7
1 Star7
Plans starting at:$15/mo*
View Plans

Read 45 h2o Wireless user reviews

lost money could not reach them by phone, email

I got cheated out of money. I prepaid the first month of $10. The chip they send did not fit my iPhone 6. I did call once and I had to send the chip back at $4+ mailing cost. The new chip did not fit and I even took it to a wireless store to try. They said on the one phone call someone would be back to my the next day. They did not. I had to change my debt card and get a new one, they tried to bill the next month on the old card ! never contacted me aginscam.

Service, inexpensive

Can't complain about the service. Good for a prepaid service. Been using this company for a couple years now.

Unknown issues

Worked fine until it stopped working. Don't know what's wrong with it.

Easy to use, great value

This is the best value I've ever gotten for a cell phone plan. Was easy to install and use.

Customer service

Been with H2O for over 3 years now and while they have their ups and downs (service sometimes fails) they're largely a good company. Customer service is helpful and polite.

Cheaper, more data

Changed from AT&T to H2O just because it's much cheaper. And I get more data. And I can use the same phone that I got at AT&T. Good service.


Get dropped calls. Whenever I do contact my clients, my clients can never hear me. Tried to get a hold of customer service, but even unable to reach them. Sending and receiving texts work but calling is important to me too.


You'll waste money if you go with H2O!

MMS doesn't work

Unfortunately, MMS doesn't work if you're using an iPhone. Please fix this H2O!

Great service, cheap

H2O is great. Provides great service at a cheap price. Easy to activate too.

No customer support

Have way too many problems with H20. They basically havae no customer support. Like 0. Connection problems. Barely can hear anyone.

Coverage, international plans

H2O has some great international plans and great coverage!


Phone's inexpensive and it works. That's all I ask of it.

Price, service

Reasonable price. Service is pretty decent too. It's great if you're looking for a temporary phone service.

Cheap, strong coverage

With H2O you have the same great AT&T coverage but it's only a third of the price.

Decent service

It is working as intended. Pretty slow support though. Took over 45 minutes to get a hold of someone.


It does exactly what it's meant to do: give me a cheaper wireless service.

Good, reliable service

Service is pretty good. It works okay. Problem is the customer service. They don't seem very knowledgeable of the service they're even supporting.


Sometimes works well, sometimes works poorly.

Affordable if not a heavy data user

Perfect if you don't want to commit to any postpaid service. Do not use the service if you're a heavy user because it gets way more expensive.

Network, cost

Price is good and H2O provides good service.

Affordable phone plans, reliable

The reason why I like H2O is because it has some very affordable phone plans for decent and reliable service.

Coverage, simplicity

Simple and fast to use! We get coverage in most areas.

Value, good network

Great value for the money and the network is good.

Ease of use

Very easy to setup. Unfortunately can't make any changes until the next billing cycle.

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h2o Wireless Network Specs

3G Bands:850, 1700/2100, 1900MHz
4G LTE Bands:700, 850, 1700/2100, 1900MHz
Bring Your Phone:Yes
Keep Your Number:Yes
Credit Check:No
Taxes/fees included:No
WiFi Calling:Yes
Visual Voicemail:Yes
Multi-line Discounts:Yes
Multi-month Discounts:No
International Roaming:No

h2o Wireless Company Info

Headquarters:2200 Fletcher Avenue, 6th Floor, Fort Lee, NJ 07024
Employees:201 - 500
Customer Service:(800) 643-4926
Support:Email Support
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter
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