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H2O Wireless Reviews in 2021

H2O Wireless customer service ratings

h2o Wireless
Average Customer Rating 45 User Reviews
User Rating Distribution
5 Stars 17
4 Stars 7
3 Stars 7
2 Stars 7
1 Star 7
Plans starting at: $15/mo*
View Plans
Savings Alert: Cheaper plans available starting at $10/mo - Compare Cheap Plans

Read 45 H2O Wireless user reviews

lost money could not reach them by phone, email

I got cheated out of money. I prepaid the first month of $10. The chip they send did not fit my iPhone 6. I did call once and I had to send the chip back at $4+ mailing cost. The new chip did not fit and I even took it to a wireless store to try. They said on the one phone call someone would be back to my the next day. They did not. I had to change my debt card and get a new one, they tried to bill the next month on the old card ! never contacted me agin scam.

Service, inexpensive

Can't complain about the service. Good for a prepaid service. Been using this company for a couple years now.

Unknown issues

Worked fine until it stopped working. Don't know what's wrong with it.

Easy to use, great value

This is the best value I've ever gotten for a cell phone plan. Was easy to install and use.

Customer service

Been with H2O for over 3 years now and while they have their ups and downs (service sometimes fails) they're largely a good company. Customer service is helpful and polite.

Cheaper, more data

Changed from AT&T to H2O just because it's much cheaper. And I get more data. And I can use the same phone that I got at AT&T. Good service.

Calling

Get dropped calls. Whenever I do contact my clients, my clients can never hear me. Tried to get a hold of customer service, but even unable to reach them. Sending and receiving texts work but calling is important to me too.

None

You'll waste money if you go with H2O!

MMS doesn't work

Unfortunately, MMS doesn't work if you're using an iPhone. Please fix this H2O!

Great service, cheap

H2O is great. Provides great service at a cheap price. Easy to activate too.

h2o Wireless pros and cons

Pros

  • 4G LTE coverage

  • International talk and text

  • Affordable plans

Cons

  • Speeds may be slowed

  • Customer support

h2o Wireless cell phone plans

Plan

Network

Minutes

Texts

Data

Price

2GB Data

AT&T

Unltd

Unltd

2GB

$15*

6GB Data

AT&T

Unltd

Unltd

6GB

$22.50*

15GB Data

AT&T

Unltd

Unltd

15GB

$30*

Unlimited Data

AT&T

Unltd

Unltd

Unltd

$37.50*

* 25% Off for 3 Months

AT&T vs h2o Wireless Plan Comparison

Keep your AT&T phone, number & coverage: Save $562 per year

Carrier

Network Coverage

4G LTE Data

Price

Annual Cost

AT&T

AT&T 4G LTE

Unltd*

$75/mo

$900/yr

h2o Wireless

AT&T 4G LTE

6GB

$30/mo

$338/yr

*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$45/mo$562/yr

h2o Wireless Specs

Network:

AT&T

Technology:

GSM

3G Bands:

850, 1700/2100, 1900MHz

4G LTE Bands:

700, 850, 1700/2100, 1900MHz

Bring Your Phone:

Yes

Keep Your Number:

Yes

Contract:

Yes

Credit Check:

No

5G:

No

Prepaid:

Yes

Taxes/fees included:

No

VoLTE:

No

WiFi Calling:

Yes

Visual Voicemail:

Yes

Multi-line Discounts:

Yes

Multi-month Discounts:

No

International Roaming:

No

h2o Wireless FAQs

What is h2o Wireless?

h2o Wireless is an MVNO that offers cheap prepaid cell phone plans.

Is any good?

If you're looking for cheap cell phone service without compromising coverage, h2o Wireless will help you cut your phone bill significantly.

What cell towers does h2o Wireless use?

h2o Wireless operates on the nationwide AT&T 4G LTE & 5G network.

How much does h2o Wireless cost?

h2o Wireless offers a range of cheap cell phone plans starting at $20 per month.

h2o Wireless Info

Founded:

2005

Headquarters:

2200 Fletcher Avenue, 6th Floor, Fort Lee, NJ 07024

Employees:

201 - 500

Customer Service:

(800) 643-4926

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Rob Webber
Rob Webber

Rob has 15+ years experience in the US and UK running price comparison sites for cell phone plans, smartphone deals, TV, and internet. He loves thinking outside of the box to build tools that empower consumers to make more informed decisions.

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