Kroger Wireless User Reviews
User Rating Distribution
Poor customer care in providing useful answers
You keep erasing my review Your company is the worst cellphone company ever!!!!
Value right from the start. Quality service at your fingertips. Phone is great, and so is the network.
Every month when my payment is due they turn off my phone at 7:17 pm they have ripped me off for 5 hours of service every month. I went today to switch my phone to Cricket these no good pieces of crap at Kroger Wireless would not unlock the Sim card so I could switch companies it's my phone I paid for it but they told me they wouldn't let me take it to another company!! I had to buy a new phone!! You can't hold people hostage!! I pray they go out of business!! And they haven't heard the last from me!!
Every since Kroger Wireless took over my service is turned off at 7:17 pm On my due date I have made plenty of complaints about this and was assured it wouldn't happen again so I waited to pay this month and sure enough at 7:17pm my service was turned off!! You have stolen 5 hours of service since you took over!! I never had that problem with I Wireless!! I have been a customer for over 4 years but I'm done!!
Happy with Kroger Wireless. I shop at Kroger, so whenever I need to credit my account, I can just purchase a card when I get my groceries.