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Lyca Mobile Reviews

Lyca Mobile user ratings in 2020

Lyca Mobile
Average Customer Rating4 User Reviews
User Rating Distribution
5 Stars1
4 Stars1
3 Stars1
2 Stars0
1 Star1
0 Stars0
Plans starting at:$19/mo
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Lyca Mobile User Reviews

Not RecommendedNoneAwful customer support

Customer support is absolutely awful. I was trying to contact a rep about a free phone that came along with the 6-month plan, but they hung up on me.

RecommendedGreat experienceNone

Very satisfied with Lycamobile; I've owned two phones with the service and I've had no issues. Customer service is super friendly and prompt.

RecommendedExcellent customer serviceLong wait times

Customer service is excellent but wait times are long. I had to wait a good 40 minutes before I was connected with a representative.

RecommendedCustomer serviceNetwork issues

It's an alright carrier. Great customer service but quite a few network issues.

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Lyca Mobile FAQs

How do I switch to Lyca Mobile?

Switching to Lyca Mobile is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Lyca Mobile. You can keep your old number. All you need to do is order a Lyca Mobile SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.

Does Lyca Mobile have network coverage in my area?

Lyca Mobile is powered by T-Mobile, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to T-Mobile directly.

Can I keep my phone number when I switch to Lyca Mobile?

Yes! It's easy to port your existing phone number to Lyca Mobile during the activation process.

Can I bring my phone to Lyca Mobile?

Yes! Most unlocked smartphones that have a SIM card slot will work with Lyca Mobile. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.

Is my device compatible with Lyca Mobile?

You can check your devices compatibility on the Lyca Mobile website before you signup.

Is there a contract or credit check with Lyca Mobile?

No. Lyca Mobile works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.

Does Lyca Mobile offer unlimited data plans?

Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Lyca Mobile plan and only pay for the data you actually use.

Does Lyca Mobile offer family plans?

Lyca Mobile plans are already extremely low-cost, so they do not offer further discounts for families.

How does Lyca Mobile billing work?

Lyca Mobile plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Lyca Mobile allows AutoPay to ensure you automatically renew your plan every 30 days.

Can I share my Lyca Mobile plan across multiple devices?

Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.

Does Lyca Mobile allow tethering?

Yes, Lyca Mobile allows tethering but it may depend on the plan you select, so you will need to check on the Lyca Mobile website.

Does Lyca Mobile offer international calling?

Yes, Lyca Mobile includes calls to international countries, more information can be found on the Lyca Mobile website before you sign up.

Does Lyca Mobile have a refund policy?

Lyca Mobile offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Lyca Mobile website.

Who should switch to Lyca Mobile?

Lyca Mobile are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.

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Lyca Mobile Network Specs

3G Bands:1900 MHz, 1700/2100 MHz (AWS)
4G LTE Bands:1900 MHz, 1700/2100 MHz (AWS), 700 MHz, 600 Mhz
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

Lyca Mobile Company Info

Headquarters:2001 Route 46, Waterview Plaza, Suite 310, Parsippany, New Jersey 07054
Employees:5001 - 10,000
Customer Service:(866) 277-3221
Support:Email Support
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter
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