Reviews of Lycamobile in 2022
Read 5 user reviews
I have never seen any company go downhill so quick
The first 2 months of service worked flawlessly. It was great service at a great price. I even recommended them to friends and family.
(Which they never gave me a promised credit for)
But now the services cuts out frequently and the speed, (when it does work) is horrendous.
Worse still, their service never worked for those I recommended it to. The company says it is because of a glitch in their system and have had my sister call back every 48 hours for over a week now!
I would strongly advice everyone to avoid lycamobile!
Awful customer support
Customer support is absolutely awful. I was trying to contact a rep about a free phone that came along with the 6-month plan, but they hung up on me.
Very satisfied with Lycamobile; I've owned two phones with the service and I've had no issues. Customer service is super friendly and prompt.
Excellent customer service
Customer service is excellent but wait times are long. I had to wait a good 40 minutes before I was connected with a representative.
It's an alright carrier. Great customer service but quite a few network issues.
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