Mint Mobile reviews: Read 369 customer service ratings

Check out what customers are saying about Mint Mobile

Mint Mobile logo
Mint Mobile
3.3 (369)
Starting at
$15 /mo
See at Mint Mobile
Customer Reviews 3.3
369 Mint Mobile reviews
5 172
4 32
3 27
2 25
1 113

Is Mint Mobile phone service any good?

Awesome and affordable

I love Mint Mobile! It's super affordable and it's easy to connect to. You'll also get good service!

So far it's been amazing!

I only paid for 3 months of Mint Mobile to test the waters and so far, I really like the service. I'm strongly considering purchasing a year of Mint, which would only be $20 for unlimited talk and text and 10gb of data (more than enough for me since I only use 3gb per month). Mint Mobile really is a good value!

Speedy network!

Surprised to see 5G speeds on my phone when I switched!

great service

Easy to pay for and use, easy to port your number, good service, inexpensive

Mintastic!

First, it's super cheap. You just bulk buy your plans. Second, it's got great service, both customer and phone. I'm able to get a signal everywhere I go. Customer service is very friendly and super helpful. You may be wondering if there's a catch to all this. Well guess what: THERE'S NO CATCH! I recommend that everyone should at least give it a shot: you can get a refund if you don't like it.

Bad service all around.

Mint is Very inexperienced with setup, took me days. Second after six days the download speeds slow, and dropped calls, and when dialing out it doesn’t go through at times. Third they admitted the towers were down in my location then find out after seven days that my phones not compatible, something that should have been told to me before they took my money, and last after locking into three month they will not give me a refund. My advice call your bank they will get your money back. Bad service going back to my old carrier. Reviews say they are good, but who’s summiting the reviews? Bad company.

Great plan for kids

Got this for my nephew and suffice to say he has no problems with it. The data's more than enough for him!

Better than expected

Paid only $20 and it's better than what I thought it would be.

Great value!

Service is almost as good as T-Mobile. But hey, you're paying far less for that service!

convenient

easy to use and good quality. great pricing

Good service, network's spotty

Having issues with the network. Customer service has been helpful but network hasn't always been solid.

Beware! Stay away from yearly plans

Liked service but opted for yearly plan to save money since they said to lo cl in savings by going with a yearly payment suggesting costs may go up. Yearly payments are no savings over Monthly payments but when I had to leave they would not refund the 10+ months of unused service I had paid in advance. Unfair and dishonest!

Wish it could work in more areas

I know that mint mobile uses t-mobile's network so this is more of a complaint about t-mobile but there should be more towers added in more rural areas. The service is very good and affordable other than that.

This is the best!

I've tried other MVNOs and I have to say that this is the best one out there!

Easy to transition

Mint is so easy to activate and move to. If that's the concern holding you back, rest assured you're in great hands! The speeds are surprisingly fast - faster than what I got with Google Fi. Mint also accepted my S21 with no issues! Very mint of them!

Tired

Tired of giving my provider so much of my hard-earned cash. Brought my unlocked phone to Mint and never looked back.

Very easy to use!

The app is great and easy to use. Signing up's also easy. Love the price!

Long time customer, coverage is now terrible!

I used Mint Mobile for years and the coverage in my area grew progressively worse to the point that I could only rely on wifi. The data coverage is awful and all of the hours trouble shooting with mint mobile techs accomplished nothing. They even sent me a new sim card, nothing worked. I was initially happy with the price and decent coverage but it's garbage now and of course they won't prorate a refund. So I've paid for an entire year for two phone plans that essentially only work on wifi. This is bad business. I paid upfront for a service that is no longer working properly because MINT has not upheld their side of the contract. I will not be renewing these plans. Not even Ryan Reynolds can change my mind!

Great upgrade from Cricket

Moved away from Cricket since quality dropped in the last few years. Went to Mint Mobile. Going there's been one of the best decisions I've made. I got better coverage, faster data speeds and better reception. All for $15 less a month.

Good if you don't use much data

I only use at most 5GB of data. I don't need much data and that's why I joined Mint Mobile. It's really good for what it is.

Best cell phone carriers in 2024

Rank Carrier Avg. rating Network(s) Price
1st Reach Mobile reviews 4.5 T-Mobile $20-45/mo
2nd US Mobile reviews 4.2 Verizon & T-Mobile $5-50/mo
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6th Straight Talk reviews 3.8 T-Mobile, AT&T & Verizon $35-65/mo
7th Ultra Mobile reviews 3.4 T-Mobile $13-49/mo
8th Mint Mobile reviews 3.3 T-Mobile $15-30/mo
9th Good2Go Mobile reviews 3.3 AT&T & T-Mobile $5-45/mo
10th Red Pocket reviews 2.8 AT&T, T-Mobile & Verizon $8-30/mo

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