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Net10 Wireless Reviews in 2021

Net10 Wireless customer service ratings

Net10 Wireless
Average Customer Rating6 User Reviews
User Rating Distribution
5 Stars1
4 Stars0
3 Stars1
2 Stars1
1 Star3
Plans starting at:$20/mo
View Plans
Savings Alert: Cheaper plans available starting at $10/mo - Compare Cheap Plans

Read 6 Net10 Wireless user reviews

Terrible customer service

Been a customer of Net10 for many years. Service was OK until recently. Now I can’t make/receive calls. Hours spent with customer support did not fix problem. Last contact with 2nd level support guy said he found problem. Leave phone on for 15 minutes the he would call back. He never did. I rebooted phone and it still won’t work. Off to get a new phone from a REAL provider. Only real advantage is price. However, with no service, $0 would not be a good price.



Customer service who don't respect you

After 10+ years i've had it. TracFone and Net10 are one and the same. customer support is laughable. Air time eaten up by people who either do not or refuse to recognize what you want.

cheap phones

I use NET10 everyday. It uses T-Mobile's network. I bought a $60 cheap phone on Amazon. It worked just as well as my major carrier phone did. I use it and it works really well.

horrible customer service!

Net10 became the WORST customer support I EVER experienced. I had to call 9 times in 24 hours to get a cellphone number switched to another phone. It ought to take one phone call for approximately five minutes. i was on the phone each time for at least 45 mins. They couldn't answer anything I asked.

Great data and reliability

Nice affordable phones, great service, and reliability. Have not had any problems with customer service.

Net10 Wireless pros and cons


  • Several plans to choose from

  • Device financing available

  • Accessible in retail stores


  • Unlimited data plans are expensive

  • Negative customer service reputation

Net10 Wireless cell phone plans

2GB DataT-Mobile, AT&T & VerizonUnltdUnltd2GB$20
5GB DataT-Mobile, AT&T & VerizonUnltdUnltd5GB$35
10GB DataT-Mobile, AT&T & VerizonUnltdUnltd10GB$40
Unlimited DataT-Mobile, AT&T & VerizonUnltdUnltdUnltd$50

Verizon vs Net10 Wireless Plan Comparison

Keep your Verizon phone, number & coverage: Save $540 per year

CarrierNetwork Coverage4G LTE DataPriceAnnual Cost
VerizonVerizon 4G LTEUnltd*$80/mo$960/yr
Net10 WirelessVerizon 4G LTE5GB$35/mo$420/yr
*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$45/mo$540/yr

Net10 Wireless Specs

Network:AT&T, T-Mobile, Verizon
Technology:CDMA, GSM
3G Bands:850, 1700/2100, 1900MHz
4G LTE Bands:850Mhz, 1900Mhz, 1900Mhz, 1700f, 700c, Sprint's CDMA 1900 MHz PCS band
Bring Your Phone:Yes
Keep Your Number:Yes
Credit Check:No
Taxes/fees included:No
WiFi Calling:Yes
Visual Voicemail:Yes
Multi-line Discounts:Yes
Multi-month Discounts:No
International Roaming:Yes

Net10 Wireless FAQs

What is Net10 Wireless?

Net10 Wireless is an MVNO that offers cheap prepaid cell phone plans.

Is Net10 Wireless any good?

If you're looking for cheap cell phone service without compromising coverage, Net10 Wireless will help you cut your phone bill significantly.

What cell towers does Net10 Wireless use?

Net10 Wireless operates on the nationwide Verizon 4G LTE & 5G network.

How much does Net10 Wireless cost?

Net10 Wireless offers a range of cheap cell phone plans starting at $20 per month.

Net10 Wireless Info

Headquarters:9700 N.W. 112th Ave, Miami, FL 33178
Employees:501 - 1000
Customer Service:(877) 836-2368
Best carrier user ratings
RankCarrierNetwork(s)Avg. rating
1stReach MobileVerizon4.5
2ndGen MobileT-Mobile4.2
3rdUS MobileVerizon & T-Mobile4.1
5thTingT-Mobile & Verizon4
6thTwigbyVerizon & Sprint3.8
7thWingAT&T, Verizon & T-Mobile3.5
8thh2o WirelessAT&T3.4
9thGood2Go MobileAT&T & T-Mobile3.4
10thMint MobileT-Mobile3.2