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Patriot Mobile Reviews

Patriot Mobile customer reviews & complaints

Patriot Mobile
Average Customer Rating75 User Reviews
User Rating Distribution
5 Stars30
4 Stars3
3 Stars1
2 Stars2
1 Star39
0 Stars0
Plans starting at:$25/mo
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Reviews of Patriot Mobile in 2022

Savings Alert: Cheaper plans available starting at $10/mo - Compare Cheap Plans

Read 75 user reviews

They no longer care about existing customers.

I am on hold for 1 hour, then cut off. This has happened 3 times in the last month. I have emailed customer service, and they never get back with me. DO NOT USE THEM!! So sad

Was a good company NOW horrible!!!

Plans seem to change monthly and what you are told today may be wrong tomorrow.

Warning! Patriot Mobile is not who they claim to be

Warning! Patriot Mobile is not who they claim to be.

my phone is overheating. called patriot mobile. They said to return my phone call the protective services. I was under that. Called them. they tell me to call patriot mobile to return it. Back and forth and no resolution. My phone is heating up and they don't care.

Poor Weby

Tried using the site to switch from ATT. Website is poorly thrown together. Twice, I got to a point in the process, and there was nowhere to continue on. 13 year old could make a better website.

Great coverage, great customer service

A company that loves this country.

DO NOT WASTE YOUR TIME!

SIM cards mailed were T-Mobile, 1 bar of service, need 2 bars to make a call, service rep said maybe it would work better outside…….what? -27 degrees, I don’t think so. Took the SIM card out, new AT&T cards are being mailed. Charged me for the new cards, I had to call again (most hold times are between 30 to 50 minutes, if you go into the queue where they state they will call you back, it rang once and they hung up) to have charges reversed. Now, instead of refunding all of my money after cancellation at Day 6, still no SIM cards and no service used, they inform me they do not refund Activation fees (even if it didn’t work) or SIM card fees. Now they are kind enough to credit my account for the 4 days of no service, which I did not use, or even could have used…..$58.00. But, they still have my initial payment of $153.88. Waiting for a Supervisor to call and credit or I will make a complaint with the BBB and also the FCC.

Wish I would never have heard of Patriot Mobile.

Great customer service

Very patient representative, Jordan Washington helped me today. She is very knowledgeable in all aspects of Patriot Mobile's plans and services available to customers.

Terrible experience

As is often the case, the sales department is pretty good, but their "customer service" department stinks. After 2 months of trying to return one of two phones that does not work as I specifically asked, I'm no closer to getting "customer service" to get me a return authorization and refund.

The attitude of the "customer service" people I have spoken to is terrible, and the sales person I first dealt with seems frustrated, but unable to help me.

I'm glad I was testing out this company before switching from Verizon, rather than just losing money for a phone I can't use I'd be in a real mess - what a joke.

I would have loved to give a "Conservative/Christian" company 5 stars, but they're a mess.

Great company

I'm not sure why all the negative reviews here. I switched from Verizon and I have not noticed any difference in service and my bill has been cut in half from Verizon. The parallel economy is being built!

I have been using Patriot Mobile ever since I got my first cellphone 4 yrs ago. Only problem I've had was activation. Loved it ever since.

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