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Reach Mobile Reviews & Ratings

Reach Mobile customer ratings in 2021

Reach Mobile
Average Customer Rating28 User Reviews
User Rating Distribution
5 Stars20
4 Stars2
3 Stars4
2 Stars1
1 Star1
Plans starting at:$15/mo*
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Read 28 Reach Mobile user reviews

Best Verizon Network MVNO & Customer Service

Switching to Reach was very much easier, I'm getting the same reception I was getting earlier under Verizon.

Best ever operator in verizon's network

Same data speed as Verizon and very cheap


Helping seems to be the core of Reach Mobile because they go out of their way to make customers happy. Whenever I had issues they would quickly respond and help me out. I love Reach!

Customer support

Reach is the best carrier I've ever had! I'm getting quality service for $100s less then what the big providers are charging. It makes a huge difference to save $100s every year.

Customer service, cost

So happy to have switched to Reach! I'm saving so much money and their customer service is so much better than AT&T's!

Not a good value

Reach has been unreliable for a little while now. It's just not worth keeping the service.


best cell provider around. really help the ppl

Friendly CS

Reach doesn't work well in rural areas. Tech team tried to really help but no success. Going to have to switch to a different provider.

Customer service

Customer service is really good. They are quick to reply and are super friendly. The overall service is not so good. Have been getting poor signal for a couple of weeks now. Performance needs improvement.

Customer service

Have had no issues at all. Good, cheap service.

Customer care

Reach Mobile is one of the best carriers out there. Customer service reps are prompt and helpful. It's also way less expensive compared to Verizon. What I love most about Reach is how they donate to charities!

Lower cost

Reach Mobile fits well with our lifestyle! We are very happy to be paying so much less on our phone bill every month!


So happy to have Reach Mobile as my provider! Never had any issues!

Positive experiences

Saving so much money every month on our cell bill! And we get amazing quality!


We only get one or two bars in the house but when we're outside the signal works just fine.

Respectful and helpful customer representatives

Reach Mobile has been a perfect fit for our family. The customer representatives are quick to respond, helpful, and kind. Better yet the values behind the company are great. I've been recommending Reach to all of our friends!

Great value

Have had no issues or problems with Reach Mobile. Just good service for your $$$.

Customer service

Customer service is a pleasant experience but the performance is not very good. The signal is weak where I live. A for customer service, D for the network.

Excellent coverage

Reach is a great carrier but I wish you could manage your account using a website rather than just an app.

Prices and coverage

I switched to Reach Mobile after hearing about it on Reddit and so far I'm enjoying the carrier. It's cheaper than the AT&T plan I had! Better coverage too!

Strong network

This carrier has been awesome to us! We recommend Reach!

Texting and calling aren't reliable

Reach isn't really worth the price. The texting and calling aren't always reliable. Sometimes it takes almost a day to get a text or send. I'm going to search for another affordable carrier with a better network.

Great service, cheap

I'm so happy with Reach Mobile's service! I've had no issues and best of all it's really really cheap!

Great customer service, coverage, easy

Super easy to get up and running, reps were helpful and responsive, love that it's not deprioritized and that hotspot isn't limited

Great cause with great service

Super easy to signup and activate the reach mobile service

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Reach Mobile Network Specs

Bring Your Phone:Yes
Keep Your Number:Yes
Credit Check:No
Taxes/fees included:No
WiFi Calling:Yes
Visual Voicemail:Yes
Multi-line Discounts:Yes
Multi-month Discounts:No
International Roaming:Yes

Reach Mobile Company Info

Headquarters:285 Billerica Rd, Ste 203, Chelmsford, MA 01824
Customer Service:(844) 445-3665
Support:Email Support
Website:Go to Website
Facebook:Go to Facebook
Twitter:Go to Twitter
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