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Simple Mobile Reviews

Simple Mobile user ratings in 2020

Simple Mobile
Average Customer Rating8 User Reviews
User Rating Distribution
5 Stars4
4 Stars0
3 Stars1
2 Stars1
1 Star2
0 Stars0
Plans starting at:$25/mo
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Simple Mobile User Reviews

RecommendedCheap, a lot of features includedCustomer service is not always good

2 years with Simple Mobile and I'm happy. It's significantly underestimated MVNO which offers some unique features not available from any other MVNOs or even big guys. Any plan includes free international calling, free international texting, full-speed mobile hotspot and tethering, 100% free roaming in Caribbean and Latin America with full-speed data, huge savings on multi-line (family) service, etc. I switched from postpaid AT&T and couldn't be happier. The only issue is customer service but once everything is set up and running, you'll be satisfied and saving hundreds of dollars.

Not Recommendednadaeverything

not much to say but the very worst company in the usa. No client satisfaction, bad service, just dont care after they take yr money. I gave up, can no longer carry on with a stupid system that ripped me off of 2 months....

RecommendedBest Value bar noneNone

Paying is easy. No drop calls. Phones are great. Well pleased.

RecommendedReasonable PricingCustomer Service

Had Simple Mobile for over a year now. Customer service isn't the best, but it's really great for those on a budget! I pay $45/mo for unlimited everything.


It's a great option for prepaid GSM customers. Much cheaper compared to the bigger carriers, and there is no hassle.

RecommendedGreat ValueNone

Great value for the dollar. Easy to set up and use your phone with Simple Mobile.

Not RecommendedNoneUnreliability, Customer Service

Phone service is unreliable, calls tend to go straight to voicemail. Customer service is the worst I've ever experienced.

Not RecommendedCheapCustomer Service

Simple mobile has iffy cell phone service and the customer service is abysmal. But its cheap.

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Simple Mobile FAQs

How do I switch to Simple Mobile?

Switching to Simple Mobile is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Simple Mobile. You can keep your old number. All you need to do is order a Simple Mobile SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.

Does Simple Mobile have network coverage in my area?

Simple Mobile is powered by T-Mobile, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to T-Mobile directly.

Can I keep my phone number when I switch to Simple Mobile?

Yes! It's easy to port your existing phone number to Simple Mobile during the activation process.

Can I bring my phone to Simple Mobile?

Yes! Most unlocked smartphones that have a SIM card slot will work with Simple Mobile. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.

Is my device compatible with Simple Mobile?

You can check your devices compatibility on the Simple Mobile website before you signup.

Is there a contract or credit check with Simple Mobile?

No. Simple Mobile works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.

Does Simple Mobile offer unlimited data plans?

Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Simple Mobile plan and only pay for the data you actually use.

Does Simple Mobile offer family plans?

Simple Mobile plans are already extremely low-cost, so they do not offer further discounts for families.

How does Simple Mobile billing work?

Simple Mobile plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Simple Mobile allows AutoPay to ensure you automatically renew your plan every 30 days.

Can I share my Simple Mobile plan across multiple devices?

Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.

Does Simple Mobile allow tethering?

Yes, Simple Mobile allows tethering but it may depend on the plan you select, so you will need to check on the Simple Mobile website.

Does Simple Mobile offer international calling?

Yes, Simple Mobile includes calls to international countries, more information can be found on the Simple Mobile website before you sign up.

Does Simple Mobile have a refund policy?

Simple Mobile offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Simple Mobile website.

Who should switch to Simple Mobile?

Simple Mobile are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.

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Simple Mobile Network Specs

3G Bands:1700Mhz (AWS)
4G LTE Bands:1700Mhz (AWS)
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

Simple Mobile Company Info

Headquarters:9700 NW 112th Ave, Miami, FL 33178
Customer Service:(877) 878-7908
Support:Email Support
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter
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