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Simple Mobile Reviews in 2021

Simple Mobile customer service ratings

Simple Mobile
Average Customer Rating9 User Reviews
User Rating Distribution
5 Stars4
4 Stars0
3 Stars1
2 Stars1
1 Star3
Plans starting at:$25/mo
View Plans
Savings Alert: Cheaper plans available starting at $10/mo - Compare Cheap Plans

Read 9 Simple Mobile user reviews

Simply mobile is a joke.....

What it says....Simply mobile is a joke... Nuf Said....

Cheap, a lot of features included

2 years with Simple Mobile and I'm happy. It's significantly underestimated MVNO which offers some unique features not available from any other MVNOs or even big guys. Any plan includes free international calling, free international texting, full-speed mobile hotspot and tethering, 100% free roaming in Caribbean and Latin America with full-speed data, huge savings on multi-line (family) service, etc. I switched from postpaid AT&T and couldn't be happier. The only issue is customer service but once everything is set up and running, you'll be satisfied and saving hundreds of dollars.

everything

not much to say but the very worst company in the usa. No client satisfaction, bad service, just dont care after they take yr money. I gave up, can no longer carry on with a stupid system that ripped me off of 2 months....

Best Value bar none

Paying is easy. No drop calls. Phones are great. Well pleased.

Reasonable Pricing

Had Simple Mobile for over a year now. Customer service isn't the best, but it's really great for those on a budget! I pay $45/mo for unlimited everything.

Plans

It's a great option for prepaid GSM customers. Much cheaper compared to the bigger carriers, and there is no hassle.

Great Value

Great value for the dollar. Easy to set up and use your phone with Simple Mobile.

Unreliability, Customer Service

Phone service is unreliable, calls tend to go straight to voicemail. Customer service is the worst I've ever experienced.

Customer Service

Simple mobile has iffy cell phone service and the customer service is abysmal. But its cheap.

Simple Mobile pros and cons

Pros

  • Unlimited talk and text on all plans

  • Mobile hotspot data allowance with top plan

  • Available in retail stores

  • Multi-line discount

Cons

  • App can be glitchy

  • Not the cheapest MVNO out there

Simple Mobile cell phone plans

PlanNetworkMinutesTextsDataPrice
3GB DataT-MobileUnltdUnltd3GB$25
5GB DataT-MobileUnltdUnltd5GB$30
15GB DataT-MobileUnltdUnltd15GB$40
Unlimited DataT-MobileUnltdUnltdUnltd$50

T-Mobile vs Simple Mobile Plan Comparison

Keep your T-Mobile phone, number & coverage: Save $540 per year

CarrierNetwork Coverage4G LTE DataPriceAnnual Cost
T-MobileT-Mobile 4G LTEUnltd*$70/mo$840/yr
Simple MobileT-Mobile 4G LTE3GB$25/mo$300/yr
*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$45/mo$540/yr

Simple Mobile Specs

Network:T-Mobile
Technology:GSM
3G Bands:1700Mhz (AWS)
4G LTE Bands:1700Mhz (AWS)
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:Yes
Credit Check:No
5G:No
Prepaid:Yes
Taxes/fees included:No
VoLTE:Yes
WiFi Calling:Yes
Visual Voicemail:Yes
Multi-line Discounts:Yes
Multi-month Discounts:No
International Roaming:Yes - in a select amount of countries.

Simple Mobile FAQs

What is Simple Mobile?

Simple Mobile is an MVNO that offers cheap prepaid cell phone plans.

Is Simple Mobile any good?

If you're looking for cheap cell phone service without compromising coverage, Simple Mobile will help you cut your phone bill significantly.

What cell towers does Simple Mobile use?

Simple Mobile operates on the nationwide T-Mobile 4G LTE & 5G network.

How much does Simple Mobile cost?

Simple Mobile offers a range of cheap cell phone plans starting at $25 per month.

Simple Mobile Info

Founded:2009
Headquarters:9700 NW 112th Ave, Miami, FL 33178
Employees:Nov-50
Customer Service:(877) 878-7908
Best carrier user ratings
RankCarrierNetwork(s)Avg. rating
1stReach MobileVerizon4.5
2ndGen MobileT-Mobile4.2
3rdUS MobileVerizon & T-Mobile4.1
4thTelloT-Mobile4
5thTingT-Mobile & Verizon4
6thTwigbyVerizon & Sprint3.8
7thWingAT&T, Verizon & T-Mobile3.5
8thh2o WirelessAT&T3.4
9thGood2Go MobileAT&T & T-Mobile3.4
10thMint MobileT-Mobile3.2