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Speedtalk Mobile Reviews in 2021

Speedtalk Mobile customer service ratings

Speedtalk Mobile
Average Customer Rating12 User Reviews
User Rating Distribution
5 Stars8
4 Stars1
3 Stars1
2 Stars1
1 Star1
Plans starting at:$11/mo
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Savings Alert: Cheaper plans available starting at $10/mo - Compare Cheap Plans

Read 12 Speedtalk Mobile user reviews

Customer service is going downhill

I've used SpeedTalk Mobile since 2016, when I got my first smartphone. I have a plan where I pay and then use up the money on minutes/text/data.

Unfortunately SpeedTalk customer service has been getting worse the last few years and has reached the point I'm ready to look for an alternative. They have never let me know when I was low or out of minutes - they could easily set up an automated system to send an email or text, but no.

There have been a few times when I had to call customer service to help with a refill. One time I chose "stacked" and it didn't apply the plan when my current one ran out! It turned out it was waiting till the end date which was months away. They just don't seem to understand basic customer service.

I would go to their site to check my balance and order a refill. I didn't know I had run out of balance until I saw the $5 charges on my credit card.

Today I went to their site and they had changed it and it no longer shows the dollar balance. I had to call customer service and spend an hour finding out where that screen is, and it shows only minutes and megs used, not the remaining dollar balance.

I asked the customer service rep to stay on the line while I refilled and sure enough, that didn't work either. I filled in the fields and clicked Submit and nothing happened. Twice. Luckily he was able to refill it for me on the phone.

I'm in one of the biggest crunches in my life with a mile-long list of tasks, and SpeedTalk takes up my time for basic things they don't do. They don't respect me or my time, and I'm looking for an alternative.

The 3 stars is for their service up to now.

easy and cheep

just for my kids, easy setup , I choose $7.5 but they have more plans. for my was fantastic.

Works Well - Prepaid Plans Sold Through Amazon

SpeedTalk sells prepaid plans through Amazon for all different kinds of phone use, and they offer short term -- one day, one week, one month -- prepaid plans for tourists as well as six month and yearly prepaid plans for longer use. The network service has always worked well, along with the SpeedTalk plans being very affordable. Plus, if you buy a SpeedTalk prepaid cellular plan through Amazon, you can return it if there are problems, so there's some added protection with SpeedTalk / Amazon purchases.

My smart-phone is still running on the SpeedTalk Mobile service with a plan that offers 500 minutes of talk; 500 texts; and 500 megabytes of data each month, refreshed at the beginning of each month. For some, this plan might be too limited but for my quick phone calls and emergency use it has been perfect and it is only eight dollars and twenty-five cents a month (a ninety-nine dollar a year prepaid plan).

There are many different plans offered by SpeedTalk and maybe one will work for you. There are so many small operations today selling unused bandwidth from cellular companies that it is difficult to choose which are better and which are worse. All I can add is that I've been using the SpeedTalk network for several years and it has worked well for my (limited) needs and the price has been perfect.

easy to buy, easy to install, easy to use.

simple, choose plan, use credit card to pay in advance, receive SIM in mail in 3-4 days, activate in your unlocked GSM phone and you are in business!

Scam

The fact that this company has no problems with people/paying customers (such as myself) being sold a product marketed for 2G, specifically listing 2G as a service, and expecting to be able to use your services (even though the product ie. sim cards are sold through a 3rd party), looks very bad on the company.

I purchased these for 2 smart watch GPS's for my children. The devices are brand new, but work with 2G. I am not sure why that is, but it is what it is. When I was reviewing the watches I looked for 2G SIM cards and found them abundant, so I went through with the purchase. Apparently, I should have done more research on the SIM cards, but considering T-Mobile is fairly well known, I thought I was in good standing.

With that being said, I want to ensure that other customers are aware of this "scam" - yes, a scam is when you advertise something (such as 2G) and do not provide the service.

Easy to activate and buy

I had no problem activating my sim card

This is used for a smart watch.

Great option.

Fast and easy setup without any problem

Among those mobile providers I picked up 2 and tried the first one. I had nothing but frustration with connection. Phone was working on and off and data was not working at all. Tech support help did not work and I had to cancel and order Speedtalk Mobile sim card. It took a few minutes to activated it and works perfectly without any problem so far. Although I order 1 month service I plan to extend it for a year if everything works well.

Cost effective and easy to use!!

I use Speedtalk mobile for my tracking device and it was easy to setup, works well. It is an extremely cost effective option.

Quick to activate

Very good value. Super easy to set up and fast to get going!

Speedtalk Mobile pros and cons

Pros

  • Cheap plans

  • Flexible usage options

  • Unlimited talk and text option

  • Smartwatch/GPS/alarm plans

  • International calling

Cons

  • No heavy data options

  • Confusing plan selection

  • Outdated pricing model

Speedtalk Mobile cell phone plans

PlanNetworkMinutesTextsDataPrice
Unlimited Talk & TextT-MobileUnltdUnltd0GB$11
2GB DataT-MobileUnltdUnltd2GB$15
4GB DataT-MobileUnltdUnltd4GB$18
5GB DataT-MobileUnltdUnltd5GB$22
6G DataT-MobileUnltdUnltd6GB$26
10GB DataT-MobileUnltdUnltd10GB$35

T-Mobile vs Speedtalk Mobile Plan Comparison

Keep your T-Mobile phone, number & coverage: Save $624 per year

CarrierNetwork Coverage4G LTE DataPriceAnnual Cost
T-MobileT-Mobile 4G LTEUnltd*$70/mo$840/yr
Speedtalk MobileT-Mobile 4G LTE4GB$18/mo$216/yr
*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$52/mo$624/yr

Speedtalk Mobile Specs

Network:T-Mobile
Technology:GSM
3G Bands:1900 MHz, 1700/2100 MHz
4G LTE Bands:1900 MHz, 1700 def MHz, 700a MHz
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:Yes
Credit Check:No
5G:No
Prepaid:Yes
Taxes/fees included:Yes
VoLTE:No
WiFi Calling:No
Visual Voicemail:No
Multi-line Discounts:No
Multi-month Discounts:Yes
International Roaming:No

Speedtalk Mobile FAQs

What is Speedtalk Mobile?

Speedtalk Mobile is an MVNO that offers cheap prepaid cell phone plans.

Is Speedtalk Mobile any good?

If you're looking for cheap cell phone service without compromising coverage, Speedtalk Mobile will help you cut your phone bill significantly.

What cell towers does Speedtalk Mobile use?

Speedtalk Mobile operates on the nationwide T-Mobile 4G LTE & 5G network.

How much does Speedtalk Mobile cost?

Speedtalk Mobile offers a range of cheap cell phone plans starting at $11 per month.

Speedtalk Mobile Info

Founded:2014
Customer Service:(310) 707-0000, (866) 701-5577
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