Sprint Customer Reviews

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Sprint Reviews

Average Customer Rating

3.21428571429 Stars14 User Reviews

User Rating Distribution

5 Stars4
4 Stars3
3 Stars2
2 Stars2
1 Star3
2 StarsNot RecommendedPhone is good when I can use itRepairing takes forever

Sprint is not a company that is focused on their customers. They have had my phone for repair for over a month and every time I call the person on the other line is quick to tell me how they are not able to help me.

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1 StarsNot RecommendednoneAvoid them at all costs

Do not, I repeat do not get Sprint. If it was a choice between 2 cans and Sprint I'm choosing the cans! They are the worst cell phone company available to you and your family.

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1 StarsNot RecommendedSprint was a mistakeThey love to rip you off

Please do not waste your time and money with these people. Pay more and go with Verizon, T-Mobile, AT&T, Metro or Cricket or literally any one else

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5 StarsRecommendedHelpful and reliablenone

Always very helpful and courteous in handling customers. I can depend on Sprint and that means a lot.

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2 StarsNot RecommendedBetter than CricketCustomer service, quality, and coverage are pretty bad

Sprint is a really bad cell phone carrier. We tried to cancel our service and after many attempts to return our phones the payments still have not been process into Sprint's account

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1 StarsNot RecommendednoneHave done nothing to ever fix their problems

Sprint is the number one leader on worst service, customer service, billing, account information, and terrible website portal to login.

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3 StarsRecommendedGood cheap cell phonesCoverage could be better

The only issue I have with any cell phone provider is the astronomical cost, although Sprint is by far the least expensive major carrier.

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5 StarsRecommendedVery affordable for my budgetnone

The prices are good and I love it.

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4 StarsRecommendedTechnical support has always been great even after 5 yearsPhones tend to break a lot

Friendly and helpful customer service. They always get the job done quick and right

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3 StarsRecommendedCoverage and speed is alrightCould be better

Sprint's data towers are okay, but there needs to be some improvement. They are working on the no internet while calling problem. Other than that, Sprint is really fine. My Samsung Grand Prime is the best phone I ever used. Good job, Sprint.

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5 StarsRecommendedUnlimited data!No cons

sprint is an excellent choice for a cellphone company. They provide unlimited data plans for a fair rate. i have never had a trouble with service and whenever i have a question, i am generally able to find the solution on their website.

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5 StarsRecommendedLoyal customer for 10 years now

They have been excellent in service and customer service to me for 10 yrs now. I can call Sprint anytime if I have a problem with my phone or with payment.

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4 StarsRecommendedGreat value for your moneynone

i've been with sprint for three years. I live in a small town in the middle of nowhere. The coverage for the area is good. i like the unlimited talk, text and data. My family would be lost with their phones. i've always had terrific customer support when contacting the company.

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4 StarsRecommendedGreat serviceCoverage isn't great

Unlimited data is great. I've had Sprint for 8 years and service has always been great.

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