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Sprint Reviews

Sprint user reviews & ratings

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Sprint User Reviews

Not Recommended

Sprint is unquestionably the worst cell phone company and possibly the worst company period, I have ever done business with. Outdoors near populated areas, the service is par; nothing great or outstanding. Indoors? Forget it. It's a brick that takes pictures (that you can't send). It's exceedingly frustrating to have to text my wife to ask her something about a purchase & I have to go outside to text her bc my service is a ghost inside any building. We live in a rural area & there must only be about a half of a tower anywhere near us bc service is nonexistent. A string and 2 soup cans would be more reliable. I AM NOT KIDDING. SPRINT IS ABSOLUTE TRASH. Customer service is a circus of overseas outsourced garbage with flip cards & ZERO attentiveness to customer satisfaction. DO NOT JOIN SPRINT!! IM BEGGING YOU. It will literally be the worst decision you have EVER MADE. It is a garbage sh!t show junk abortion parade. Stop thinking about it now. Go anywhere else. Save yourself now and stay AWAY FROM SPRINT.

Not RecommendedPhone is good when I can use itRepairing takes forever

Sprint is not a company that is focused on their customers. They have had my phone for repair for over a month and every time I call the person on the other line is quick to tell me how they are not able to help me.

Not RecommendednoneAvoid them at all costs

Do not, I repeat do not get Sprint. If it was a choice between 2 cans and Sprint I'm choosing the cans! They are the worst cell phone company available to you and your family.

Not RecommendedSprint was a mistakeThey love to rip you off

Please do not waste your time and money with these people. Pay more and go with Verizon, T-Mobile, AT&T, Metro or Cricket or literally any one else

RecommendedHelpful and reliablenone

Always very helpful and courteous in handling customers. I can depend on Sprint and that means a lot.

Not RecommendedBetter than CricketCustomer service, quality, and coverage are pretty bad

Sprint is a really bad cell phone carrier. We tried to cancel our service and after many attempts to return our phones the payments still have not been process into Sprint's account

Not RecommendednoneHave done nothing to ever fix their problems

Sprint is the number one leader on worst service, customer service, billing, account information, and terrible website portal to login.

RecommendedGood cheap cell phonesCoverage could be better

The only issue I have with any cell phone provider is the astronomical cost, although Sprint is by far the least expensive major carrier.

RecommendedVery affordable for my budgetnone

The prices are good and I love it.

RecommendedTechnical support has always been great even after 5 yearsPhones tend to break a lot

Friendly and helpful customer service. They always get the job done quick and right

RecommendedCoverage and speed is alrightCould be better

Sprint's data towers are okay, but there needs to be some improvement. They are working on the no internet while calling problem. Other than that, Sprint is really fine. My Samsung Grand Prime is the best phone I ever used. Good job, Sprint.

RecommendedUnlimited data!No cons

sprint is an excellent choice for a cellphone company. They provide unlimited data plans for a fair rate. i have never had a trouble with service and whenever i have a question, i am generally able to find the solution on their website.

RecommendedLoyal customer for 10 years now

They have been excellent in service and customer service to me for 10 yrs now. I can call Sprint anytime if I have a problem with my phone or with payment.

RecommendedGreat value for your moneynone

i've been with sprint for three years. I live in a small town in the middle of nowhere. The coverage for the area is good. i like the unlimited talk, text and data. My family would be lost with their phones. i've always had terrific customer support when contacting the company.

RecommendedGreat serviceCoverage isn't great

Unlimited data is great. I've had Sprint for 8 years and service has always been great.

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Sprint FAQs

How do I switch to Sprint?

Switching to Sprint is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Sprint. You can keep your old number. All you need to do is order a Sprint SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.

Does Sprint have network coverage in my area?

Sprint is powered by Sprint, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to Sprint directly.

Can I keep my phone number when I switch to Sprint?

Yes! It's easy to port your existing phone number to Sprint during the activation process.

Can I bring my phone to Sprint?

Yes! Most unlocked smartphones that have a SIM card slot will work with Sprint. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.

Is my device compatible with Sprint?

You can check your devices compatibility on the Sprint website before you signup.

Is there a contract or credit check with Sprint?

No. Sprint works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.

Does Sprint offer unlimited data plans?

Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Sprint plan and only pay for the data you actually use.

Does Sprint offer family plans?

Sprint plans are already extremely low-cost, so they do not offer further discounts for families.

How does Sprint billing work?

Sprint plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Sprint allows AutoPay to ensure you automatically renew your plan every 30 days.

Can I share my Sprint plan across multiple devices?

Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.

Does Sprint allow tethering?

Yes, Sprint allows tethering but it may depend on the plan you select, so you will need to check on the Sprint website.

Does Sprint offer international calling?

Yes, Sprint includes calls to international countries, more information can be found on the Sprint website before you sign up.

Does Sprint have a refund policy?

Sprint offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Sprint website.

Who should switch to Sprint?

Sprint are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.

Sprint Network Specs

3G Bands:1900, 800MHz
4G LTE Bands:1900, 800, 2500MHz
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - Postpaid
Credit Check:Yes

Sprint Company Info

Founded:1889 (Brown Telephone Company)
Headquarters:6391 Sprint Parkway Overland Park KS 66251-4300
Customer Service:(888) 211-4727
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter
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