Find a cheaper plan in seconds- Switch in minutes

Straight Talk reviews: Read 8 customer service ratings

Check out what customers are saying about Straight Talk

Straight Talk logo
Straight Talk
3.8 (8)
Starting at
$35 /mo
View Plans
Savings Alert: Cheaper plans available starting at $10/mo - Compare Cheap Plans
Customer Reviews 3.8
8 Straight Talk reviews
5 4
4 2
3 0
2 0
1 2

Is Straight Talk phone service any good?

Straight Talk has an average rating of 3.8 stars from 8 reviews, indicating most customers are satisfied with this carrier. Straight Talk ranks 6th out of 28 cell phone carriers reviewed on MoneySavingPro.

Good coverage and rates

I've had it since 2015. I'm very happy with the coverage and plans.

The single gives me a circle with a line through

Service blanks out on me circle with a line through it says no network connection. Every month they reduce the service. When I'm paying the same price as I did in the beginning. The customer service is absolutely useless. I'll spend hours and several representatives and still no help. Idk how to get help 611611 is just a limited robot. Customer service doesn't understand what I am saying. I regret this company. 7hrs on the phone time after time and no help plus bad service.

Excellent value, long battery life

This is such a great value! I love the battery. It lasts all day without a single charge!

Really affordable

For the price, you can't really beat the G7 Thinq. It comes with all the bells and whistles as the S9 but at a much more affordable price. The phone charges fast with its fast charger and the phone itself feels really sturdy and nice in the hand. If you want a flagship phone but don't want to pay flagship prices, you should seriously consider the G7.

everything

ATROCIOUS customer support. Takes forever to get a person on the phone and many do not speak English well enough to talk, are usually impolite (probably a product of bad English) after which hang up on you.

Best service out there

i have been using them for over 3 years now, and their coverage, service, and rate is better than every other company available. They use all of the other providers for service, so that you get all the best wrapped up in a single and low rate.

Service is good

The service you get is quite superb. For $45 you get unlimited talk and text, and a couple of.five GB of data (may be different at the time this is being read). i have used this carrier for many months, and have almost in no way had a problem. I find that as long as it works, it's a great carrier. It sucks when it does not work and you have to call their horrible customer support department.

cheap prices

reasonably-priced...no contracts....it is what it is!!!!

Straight Talk customer reviews roundup


Straight Talk guides

About Straight Talk

Founded1996
Headquarters9700 NW 112th Ave, Miami, FL 33178
EmployeesNov-50
Customer service(877) 430-2355
Cut your phone bill by up to $600/yr
Find a cheaper plan in seconds
Same coverage - switch instantly

Best cell phone carriers in 2024

Rank Carrier Avg. rating Network(s) Price
1st Reach Mobile reviews 4.5 T-Mobile $20-45/mo
2nd US Mobile reviews 4.2 Verizon & T-Mobile $5-50/mo
3rd Tello reviews 4.1 T-Mobile $8-25/mo
4th Twigby reviews 4 Verizon $5-35/mo
5th Lycamobile reviews 3.9 T-Mobile $19-59/mo
6th Straight Talk reviews 3.8 T-Mobile, AT&T & Verizon $35-65/mo
7th Ultra Mobile reviews 3.4 T-Mobile $13-49/mo
8th Mint Mobile reviews 3.3 T-Mobile $15-30/mo
9th Good2Go Mobile reviews 3.3 AT&T & T-Mobile $5-45/mo
10th Red Pocket reviews 2.8 AT&T, T-Mobile & Verizon $8-30/mo

Straight Talk guides

See all Straight Talk guides
Straight Talk Coverage Map
2 min read
Jan 10, 2024
How much could you save?
Calculate your savings now
Same coverage - cut your bill by up to $600/yr
Women floating over network logos
Find a cheaper plan in seconds
Switch in minutes