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TextNow Reviews

TextNow user ratings in 2020

TextNow
Average Customer Rating15 User Reviews
User Rating Distribution
5 Stars4
4 Stars3
3 Stars3
2 Stars2
1 Star3
0 Stars0
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TextNow User Reviews

Not RecommendedNoneMissed calls

Half the time we receive missed calls even though our phones didn't ring!

Not RecommendedNoneSlow and crashing app

The app is very slow to load and it crashes my phone often. The app does work from my PC at least but the mobile version just sucks!

RecommendedCustomer service agentsCall connection

I've had this service for only a month but I've been enjoying the experience. I've used tech support a few times but every time the agents have been courteous and helpful. Sometimes calls don't come through but overall I'm pleased with Textnow.

Not RecommendedNoneTech support

Tech Support doesn't know anything about their own service. They sent me the wrong sim for my phone but I got micro sim instead of a nano sim. Tried to contact support but they argued I needed a micro sim instead of a nano. Ended up getting a refund. Avoid Textnow like the plague!

RecommendedCustomer serviceNone

Textnow has great customer service! My phone stopped working randomly and when I contacted them they were quick to respond and told me to send them the phone. I did as they asked and it only took two days for a replacement to arrive! Such high quality service!

RecommendedApp, serviceNone

Awesome app and service. No issues so far.

RecommendedServiceNeeds video calling

Good service but needs video calling so I can talk to my family face to face.

Not RecommendedNoneBad reception, awful app

Calls drop and people can barely hear me whenever I stay connected. Incoming calls show up as missed. Texting takes awhile. Terrible app. Don't recommend.

RecommendedServicesSlowloading app

TextNow provides several great services for free but site takes forever to load and even crashes my phone. I would suggest improving the app.

RecommendedReceptionApp issues

Textnow is a horrible app! It works okay when it comes to reception but the app freezes a lot.

Not Recommendednothingmissed texts missed calls even with good 3g signal

I have had this service for about a year I have been using it free from the app for several years. I bout a HTC Bolt from textnow and it worked good in the city but it sucks anywhere else. Also the app integration with the cell phone is just clunky and unreliable as a cell phone provider. Very disappointed to be honest and I was going to cancel this month but I missed it and the auto payment went through before I could cancel and with a no refund policy I am stuck for another month missing important calls and messages. Text now has potential but I have seen no progress being made in improving problems, glitches besides giving a reset of your PRL and Profile...It works sometimes but I end up doing it several times a day.

RecommendedAwesome AppNone

Text now is great for wifi tablet using. When I'm away from my phone i can still text using this app. It's funny it doesnt come preinstalled with tablets.

RecommendedThe AppNone

I love this app for being able to send quick texts back and forth between my family. We all have it installed. Wifi is about everywhere in my city so we save alot on data to use this app.

RecommendedGreat AppNone

Excellent app to use for people like me who live off of wifi. Great plans and a really cheap alternative to high cellphone plans.

RecommendedGood AppAds

I really don't care for the pop up adds after i close the app. It's so annoying and a real turn off. The app itself is fine but it's not without the stupid ads!

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TextNow FAQs

How do I switch to TextNow?

Switching to TextNow is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to TextNow. You can keep your old number. All you need to do is order a TextNow SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.

Does TextNow have network coverage in my area?

TextNow is powered by Sprint, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to Sprint directly.

Can I keep my phone number when I switch to TextNow?

Yes! It's easy to port your existing phone number to TextNow during the activation process.

Can I bring my phone to TextNow?

Yes! Most unlocked smartphones that have a SIM card slot will work with TextNow. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.

Is my device compatible with TextNow?

You can check your devices compatibility on the TextNow website before you signup.

Is there a contract or credit check with TextNow?

No. TextNow works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.

Does TextNow offer unlimited data plans?

Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized TextNow plan and only pay for the data you actually use.

Does TextNow offer family plans?

TextNow plans are already extremely low-cost, so they do not offer further discounts for families.

How does TextNow billing work?

TextNow plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. TextNow allows AutoPay to ensure you automatically renew your plan every 30 days.

Can I share my TextNow plan across multiple devices?

Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.

Does TextNow allow tethering?

Yes, TextNow allows tethering but it may depend on the plan you select, so you will need to check on the TextNow website.

Does TextNow offer international calling?

Yes, TextNow includes calls to international countries, more information can be found on the TextNow website before you sign up.

Does TextNow have a refund policy?

TextNow offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the TextNow website.

Who should switch to TextNow?

TextNow are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.

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TextNow Network Specs

Network:Sprint
Technology:CDMA
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

TextNow Company Info

Founded:2009
Headquarters:1 Sutter Street, Suite 800, San Francisco, CA, 94104
Employees:51 - 200
Customer Service:(226) 476-1578
Website:Go to Website
Facebook:Go to Facebook
Twitter:Go to Twitter
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