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Total Wireless Reviews

Total Wireless user reviews & ratings

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Total Wireless User Reviews

Not RecommendedFamily 4 Plan has 100GB dataNo useful customer service.

Never get a phone on lease from them! I got one and then tried to change the plan on it to a different Total Wireless Plan. They bricked the phone and I have been working three weeks to restore service to it.

During this time, two of the other phones have "magically" reverted to 2G service during the month even with 96GB fast data left. Getting the 4G data restored to the phones is PAINFUL because they go through an hour of trying to prove it is your phone and not them that is the issue.

I have had Tracfone for years and the service was .. eh but nothing like this. Horrible, Horrible, Horrible.

Run from this company.

Recommendedreliable so far no network connection problemsnothing

okay into first month so far good in between Tucson and Globe AZ.

RecommendedCheapcustomer service

Their customer service would be terrible if you could reach someone who you can understand and in this continent. I don't care if you are India, but please enunciate your words so I can understand you through your accent and I will do the same thing.

Also, they will not port your number over if you are at the end of your monthly period, I was on my last day and they said that the port would not be complete by the end of my month so I had to buy an entire month of service for a few minutes. No matter what your problem is they give the same answer "I'm so sorry but there is nothing I can do for you." Then why the hell are you here if you can't do anything except answer the phone!?!?!?

Not Recommendedget what you pay for, cheap :( Customer service is Total stupid

called four (4) time only to get four different answers none right.

RecommendedGreat ServiceNone

Great service, on the same network as Verizon, but Total Wireless' phones are cheaper and I save $5.00 on my plan plus I get an extra GB.

RecommendedCustomer ServiceNone

Great service, great customer support. Love Total Wireless so far!

RecommendedDecent PricesNeed More Transparency

You pay a good price for the service and it works as expected but they should seriously advertise disclosures. I can't use voice and data.

RecommendedCoverageNone

purchased a plan and a phone from total wireless as a bday gift. Has great coverage and good service

Not RecommendedPlansCustomer Service

Total Wireless is okay when it comes to plans, but their customer service is terrible.

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Total Wireless FAQs

How do I switch to Total Wireless?

Switching to Total Wireless is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Total Wireless. You can keep your old number. All you need to do is order a Total Wireless SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.

Does Total Wireless have network coverage in my area?

Total Wireless is powered by Verizon, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to Verizon directly.

Can I keep my phone number when I switch to Total Wireless?

Yes! It's easy to port your existing phone number to Total Wireless during the activation process.

Can I bring my phone to Total Wireless?

Yes! Most unlocked smartphones that have a SIM card slot will work with Total Wireless. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.

Is my device compatible with Total Wireless?

You can check your devices compatibility on the Total Wireless website before you signup.

Is there a contract or credit check with Total Wireless?

No. Total Wireless works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.

Does Total Wireless offer unlimited data plans?

Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Total Wireless plan and only pay for the data you actually use.

Does Total Wireless offer family plans?

Total Wireless plans are already extremely low-cost, so they do not offer further discounts for families.

How does Total Wireless billing work?

Total Wireless plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Total Wireless allows AutoPay to ensure you automatically renew your plan every 30 days.

Can I share my Total Wireless plan across multiple devices?

Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.

Does Total Wireless allow tethering?

Yes, Total Wireless allows tethering but it may depend on the plan you select, so you will need to check on the Total Wireless website.

Does Total Wireless offer international calling?

Yes, Total Wireless includes calls to international countries, more information can be found on the Total Wireless website before you sign up.

Does Total Wireless have a refund policy?

Total Wireless offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Total Wireless website.

Who should switch to Total Wireless?

Total Wireless are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.

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Total Wireless Network Specs

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Network:Verizon
Technology:CDMA
3G Bands:800 MHz ESMR, Band 10
4G LTE Bands:1900 MHz PCS, Band 1, 1900 MHz PCS, Band 2 (LTE)
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

Total Wireless Company Info

Founded:2015
Headquarters:9700 NW 112th Ave, Medley, FL 33178-1353
Employees:11-50
Customer Service:(866) 663-3633
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter
The Best Prices on the Best NetworksAll low-cost carriers are powered by the major US networks
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