I'm a senior citizen and found the number porting process to Twigby incredibly smooth, without a single hitch. Prior to the switch, I reached out to their customer service through both chat and email. They were quick to respond and extremely helpful. Overall, a very pleasing experience.
Veronica from Port Arthur 07/18/2023
Great coverage and price
Switching from my previous carrier was easy, and the SIM card even arrived early. Plus, their plans are very budget-friendly.
Rudolph from Houma 07/11/2023
Cheap plans and proper customer service
Honoring their 30-day guarantee, Twigby refunded me for the returned phone, living up to the lifelong lesson my dad always emphasized: "Always get a guarantee." The customer service experience has been above and beyond my expectations-everyone is not only professional and knowledgeable but also genuinely friendly, with a good sense of humor to boot. Although I do wish they offered Wi-Fi calling for my rural area, I can't complain much; I'm saving $60 a month for two lines in …comparison to what I paid at the big 'V'. And the service is even better. All in all, the lack of hidden charges and the affordability make Twigby a hassle-free and reliable choice.