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Ultra Mobile Reviews in 2021

Ultra Mobile customer service ratings

Ultra Mobile
Average Customer Rating 38 User Reviews
User Rating Distribution
5 Stars 10
4 Stars 4
3 Stars 6
2 Stars 6
1 Star 12
Plans starting at: $8/mo*
View Plans

Read 38 Ultra Mobile user reviews

Ultra mobile is the most terrible plan EVER!!

I phone was running slow I kept paying them more and more money and it never worked.

Smooth activation, good service

No issues. Bought a SIM card from the airport. Activated with no problem.

Speed, reliability

Great service. Ultra fast and ultra reliable.

Network issues

This is the without a doubt the worst experience I've ever had and I have Comcast as my internet provider. Didn't get texts. Didn't have access to any service when traveling abroad, even when I paid for said service. Customer support agents are not only dumb but rude!

Doesn't work

Ultra mobile is such a scam.

Price

Unreal Mobile takes a little bit of time to get used to and set up. Glad I stuck with it because calls to my family's country (in Europe) is free!

Price, customer care

I definitely recommend Ultra Mobile. Great customer service. They're always so helpful.

Slow data

Data is slow. If you run out of high speed data you'll run out entirely.

Network, customer service

Good network, good customer service. Plan is okay.

Decent network, great prices

I love everything I got. You have to be tech savvy to really know how to set everything up. If you can manage that you'll fit in fine with Unreal Mobile. It does get the job done.

Ultra Mobile pros and cons

Pros

  • Simple account dashboard

  • Unlimited international talk and text

  • Nationwide coverage

Cons

  • Customer service

Ultra Mobile cell phone plans

Plan

Network

Minutes

Texts

Data

Price

250MB Data

T-Mobile

Unltd

Unltd

0.3GB

$8** Extra 20% Off with code: MSP20

2GB Data

T-Mobile

Unltd

Unltd

2GB

$11** Extra 20% Off with code: MSP20

3GB Data

T-Mobile

Unltd

Unltd

3GB

$16** Extra 20% Off with code: MSP20

6GB Data

T-Mobile

Unltd

Unltd

6GB

$22** Extra 20% Off with code: MSP20

15GB Data

T-Mobile

Unltd

Unltd

15GB

$24** Extra 20% Off with code: MSP20

Unlimited Data

T-Mobile

Unltd

Unltd

Unltd

$32** Extra 20% Off with code: MSP20

T-Mobile vs Ultra Mobile Plan Comparison

Keep your T-Mobile phone, number & coverage: Save $648 per year

Carrier

Network Coverage

4G LTE Data

Price

Annual Cost

T-Mobile

T-Mobile 4G LTE

Unltd*

$70/mo

$840/yr

Ultra Mobile

T-Mobile 4G LTE

3GB

$20/mo

$192/yr

*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$50/mo$648/yr

Ultra Mobile Specs

Network:

T-Mobile

Technology:

GSM

Bring Your Phone:

Yes

Keep Your Number:

Yes

Contract:

Yes

Credit Check:

No

5G:

Yes

Prepaid:

Yes

Taxes/fees included:

No

VoLTE:

Yes

WiFi Calling:

Yes

Visual Voicemail:

Yes

Multi-line Discounts:

No

Multi-month Discounts:

Yes

International Roaming:

Yes

Ultra Mobile FAQs

What is Ultra Mobile?

Ultra Mobile is an MVNO that offers cheap prepaid cell phone plans.

Is any good?

If you're looking for cheap cell phone service without compromising coverage, Ultra Mobile will help you cut your phone bill significantly.

What cell towers does Ultra Mobile use?

Ultra Mobile operates on the nationwide T-Mobile 4G LTE & 5G network.

How much does Ultra Mobile cost?

Ultra Mobile offers a range of cheap cell phone plans starting at $10 per month.

Ultra Mobile Info

Founded:

2011

Headquarters:

1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420

Employees:

51-200

Customer Service:

(888) 777-0446

How would you rate Ultra Mobile?
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Rob Webber
Rob Webber

Rob has 15+ years experience in the US and UK running price comparison sites for cell phone plans, smartphone deals, TV, and internet. He loves thinking outside of the box to build tools that empower consumers to make more informed decisions.

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