We maywhen you click our links.

Full Advertiser Disclosure:

MoneySavingPro believes everyone should be able to cut their bills and choose the best deal based on their individual requirements. While our site doesn't feature every carrier or provider available on the market, we're sure you'll be able to make significant savings from the information we provide and the free independent tools we create.

How can we provide this service for free? Our partners compensate us. This may influence which plans we compare and review and write about, but it does not effect our recommendations or advice, which are based on thousands of hours of research. Our partners cannot pay us to guarantee favorable reviews of their products or services.

Ultra Mobile Reviews in 2022

Ultra Mobile customer service reviews

Ultra Mobile
Average Customer Rating65 User Reviews
User Rating Distribution
5 Stars25
4 Stars9
3 Stars8
2 Stars9
1 Star14
Plans starting at:$10/mo*
View Plans

Read 65 user reviews

The Best and for Cheap

Swapped from Cricket mobile to Ultra and I'm having a better time with Ultra. They have superior customer service and I can contact my friends in other countries. I would recommend Ultra to my friends and family.

Affordable and nice

Very affordable and comes with unlimited talk and text. Thanks Ultra

Ads sent me to Ultra

I saw lots of ads for Ultra Mobile on Pluto tv (iirc) and decided to give it a shot. It is a little more expensive than Mint Mobile but it's also much faster. I think I'll stick with it.

Ultra by T-Mobile

Has a good signal for a T-Mobile service. Worth every penny I paid for.

Mint's so much better

Ultra Mobile's garbage. It's a ripoff for the same service as Mint.

Pretty good

Sometimes data doesn't work but it's overall good. Does the job if you're traveling in the US.

An ULTRA good network

I really like Ultra Mobile. The SIM card is so easy to install and activate and you get fast internet and I get 5 bars no matter where I go. It saves me a lot of money too. I left Verizon for Ultra Mobile and I'll never look back.

Great!

UltraMobile offers great pricing for their plans. Easy to activate .

Works most of the time...

The Ultra Mobile app works most of the time but sometimes it stops working. The only fix is to uninstall and reinstall. When it works it works great.

A great value.

Ultra Mobile has great coverage for my phone for cheap and offers unlimited International Texting to over 80 countries which I absolutely need and love because I have a lot of family members outside the US.

Ultra Mobile review

Pros

  • Simple account dashboard

  • Unlimited international talk and text

  • Nationwide coverage

Cons

  • Customer service

Ultra Mobile is an MVNO (Mobile Virtual Network Operator), which means that they are a cell phone carrier that is powered by the national T-Mobile network. Ultra Mobile offers a variety of cheap prepaid plans to suit most needs.

Powered by the T-Mobile network, they provide access to the same network you're used to, but at half the price.

How does Ultra Mobile work?

Ultra Mobile is a low cost carrier that offers cheap prepaid cell phone plans to suit almost all your needs.

They are powered by the T-Mobile network and are able to offer cheap cell phone plans as they don't have the same cost as the big wireless companies.

Ultra Mobile plans & prices

Ultra Mobile SIM Card - Ultra Mobile 250MB data - 12 mths planUltra Mobile SIM Card - Ultra Mobile 250MB data - 12 mths plan
Minutes
Unlimited
Texts
Unlimited
Data
0.25 GB
Price
$10/mo** $120 for 12 Months Service
Powered by:

Ultra Mobile 250MB data - 12 mths includes unlimited mins, unlimited texts and 250MB data for only $10 per month. Ultra Mobile prepaid phone plans offer wireless coverage on the T-Mobile 4G LTE and 5G network.

Ultra Mobile SIM Card - Ultra Mobile 2GB data - 12 mths planUltra Mobile SIM Card - Ultra Mobile 2GB data - 12 mths plan
Minutes
Unlimited
Texts
Unlimited
Data
2 GB
Price
$14/mo** $168 for 12 Months Service
Powered by:

Ultra Mobile 2GB data - 12 mths includes unlimited mins, unlimited texts and 2GB data for only $14 per month. Ultra Mobile prepaid phone plans offer wireless coverage on the T-Mobile 4G LTE and 5G network.

Ultra Mobile SIM Card - Ultra Mobile 3GB data - 12 mths planUltra Mobile SIM Card - Ultra Mobile 3GB data - 12 mths plan
Minutes
Unlimited
Texts
Unlimited
Data
3 GB
Price
$20/mo** $240 for 12 Months Service
Powered by:

Ultra Mobile 3GB data - 12 mths includes unlimited mins, unlimited texts and 3GB data for only $20 per month. Ultra Mobile prepaid phone plans offer wireless coverage on the T-Mobile 4G LTE and 5G network.

Ultra Mobile SIM Card - Ultra Mobile 6GB data - 12 mths planUltra Mobile SIM Card - Ultra Mobile 6GB data - 12 mths plan
Minutes
Unlimited
Texts
Unlimited
Data
6 GB
Price
$25/mo** $300 for 12 Months Service
Powered by:

Ultra Mobile 6GB data - 12 mths includes unlimited mins, unlimited texts and 6GB data for only $25 per month. Ultra Mobile prepaid phone plans offer wireless coverage on the T-Mobile 4G LTE and 5G network.

Ultra Mobile SIM Card - Ultra Mobile 15GB data - 12 mths planUltra Mobile SIM Card - Ultra Mobile 15GB data - 12 mths plan
Minutes
Unlimited
Texts
Unlimited
Data
15 GB
Price
$30/mo** $360 for 12 Months Service
Powered by:

Ultra Mobile 15GB data - 12 mths includes unlimited mins, unlimited texts and 15GB data for only $30 per month. Ultra Mobile prepaid phone plans offer wireless coverage on the T-Mobile 4G LTE and 5G network.

Ultra Mobile SIM Card - Ultra Mobile unlimited data - 12 mths planUltra Mobile SIM Card - Ultra Mobile unlimited data - 12 mths plan
Minutes
Unlimited
Texts
Unlimited
Data
Unlimited
Price
$40/mo** $480 for 12 Months Service
Powered by:

Ultra Mobile unlimited data - 12 mths includes unlimited mins, unlimited texts and unlimited data for only $40 per month. Ultra Mobile prepaid phone plans offer wireless coverage on the T-Mobile 4G LTE and 5G network.

T-Mobile vs Ultra Mobile Plan Comparison

Keep your T-Mobile phone, number & coverage: Save $600 per year

CarrierNetwork Coverage4G/5G DataPriceAnnual Cost
T-MobileT-Mobile 4G & 5GUnltd*$70/mo$840/yr
Ultra MobileT-Mobile 4G & 5G3GB$20/mo$240/yr
*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$50/mo$600/yr

What network does Ultra Mobile use?

Ultra Mobile is powered by T-Mobile 4G LTE network. Because T-Mobile offer customers 5G where available, it's something Ultra Mobile customers can enjoy too.

Network coverage ratings

NETWORKROOTMETRICSOPENSIGNALOOKLA
Verizon network959.874%
AT&T network939.580%
T-Mobile network878879%

Sources: RootMetrics, OpenSignal, and Ookla.

Ultra Mobile features

NetworkT-Mobile
Data Speed5G & 4G LTE
3G NetworkGSM
Mobile Hotspot
Bring Your Phone
Keep Your Number
Credit Check
Customer Service24/7
Money Back GuaranteeYes - 10 day
5G
PrepaidNo - prepaid
Taxes/fees included
VoLTE
WiFi Calling
Visual Voicemail
Multi-line Discounts
Multi-month Discounts
International CallsYes - Includes 80 countries
International Roaming

Ultra Mobile phone deals

PhoneStorageNetworkConditionPrice

Is Ultra Mobile good?

Yes, Ultra Mobile has consistently better customer service than Verizon, AT&T and T-Mobile.

CARRIERTRUSTPILOT USER RATING
Ultra Mobile2.6
T-Mobile1.5
Verizon1.9
AT&T1.2

Ultra Mobile FAQs

How much does Ultra Mobile cost?

Ultra Mobile phone plans start at only $10/mo.

Where can I buy Ultra Mobile?

You can buy a Ultra Mobile SIM card or Ultra Mobile cell phone via their website.

Does Ultra Mobile have 5G?

Yes, Ultra Mobile is powered by the national T-Mobile 5G & 4G LTE wireless network.

Ultra Mobile info

Founded2011
Headquarters1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420
Employees51-200
Customer service(888) 777-0446
Rob Webber
Rob Webber

Rob has 15+ years experience in the US and UK running price comparison sites for cell phone plans, smartphone deals, TV, and internet. He loves thinking outside of the box to build tools that empower consumers to make more informed decisions.

Best carrier user ratings
RankCarrierNetwork(s)Avg. rating
1stReach MobileVerizon4.5
2ndGen MobileT-Mobile4.2
3rdUS MobileVerizon & T-Mobile4.1
4thTingT-Mobile & Verizon4.1
5thTelloT-Mobile4.1
6thTwigbyVerizon & Sprint3.9
7thWingAT&T, Verizon & T-Mobile3.5
8thGood2Go MobileAT&T & T-Mobile3.4
9thH2O WirelessAT&T3.3
10thUltra MobileT-Mobile3.3