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customer support is as everyone says, high promises, low on action.
Been using it for almost a year, get great coverage, and when I do run out of 4G data, I can still survive on 2G. Can't beat the price.
I tried to use and activate. First you have to use their app to do anything, you cant use the phone call or messaging apps. Called to get assistance, they just send you to sales or tell you to visit the website, so no live person, jsut sales people. THEN I tell them its horrible and i want to cancel, THEY HUNG UP ON ME 5 TIMES! I finally called my bank to cancel and block all transactions, and i threw away the sim. Worst experience i've ever had with a carrier, AND I SELL PHONES!
Network is ATT.
Price is good. Sim kit, unlimited talk, text, 1GB 4G data then at 2G, bought at $20 for 3 months, renewal will be at $10/month.
BAD: must download their app. Every thing is done through the app, phone, text. The app interface is very poor, too crowded, small print. Your phone's dialer and message app does not work.
Be careful of automatic add ons when you buy stuff.
Customer service: impossible to reach them. Tried for several days over and over. Their lines cut off the call for any thing other than sales and sales people were unresponsive to tech assistance questions.
The internet seems to work fine.
The plan was cheap and sounded like a good deal at the time. After messing with all the information I got it activated but there was one problem. I had no bars i mean anywhere I went. I don't recommend getting this service.
I bought a Unreal mobile sim card at best buy. I followed instructions. when i put the card in, my previously unlocked phone said, it is now locked. I called tmobile, nope nothing there. previously used carrier, nothing wrong there. and previous carrier was gsm as well, i fired them for rudeness. UNral mobile ADVERTISES a live customer service number, they do NOT have one. that is my main beef as only tech help is by email, they take their own sweet time.
I was offered a year of service for $99.00,and a free sim card. A great deal, right? Wrong! Sim never came, so I requested it and finally got, one after nearly 2 weeks. I ported my #. After numerous calls, it was determined that I never was able to get cell service, only wireless at my home. I asked for a refund, because they couldn't provide me the service they promised. They refused a refund. Please don't sign up with a dishonest company. I am out $99.00.
The phone I purchased took a few days to show up, but other than that, I've been pleased with the experience and coverage.
The service is great. I love the data rollover!
Company is awful at handling inquiries. I purchased a phone as well as a plan and I can't get the plan to activate. To make matters worse there are no instructions and they won't help me. This company lives up to its name that's for sure
Listing 1 - 10 of 10 User Reviews
Switching to Unreal Mobile is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Unreal Mobile. You can keep your old number. All you need to do is order a Unreal Mobile SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.
Yes! It's easy to port your existing phone number to Unreal Mobile during the activation process.
Yes! Most unlocked smartphones that have a SIM card slot will work with Unreal Mobile. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.
You can check your devices compatibility on the Unreal Mobile website before you signup.
No. Unreal Mobile works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.
Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Unreal Mobile plan and only pay for the data you actually use.
Unreal Mobile plans are already extremely low-cost, so they do not offer further discounts for families.
Unreal Mobile plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Unreal Mobile allows AutoPay to ensure you automatically renew your plan every 30 days.
Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.
Yes, Unreal Mobile allows tethering but it may depend on the plan you select, so you will need to check on the Unreal Mobile website.
Yes, Unreal Mobile includes calls to international countries, more information can be found on the Unreal Mobile website before you sign up.
Unreal Mobile offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Unreal Mobile website.
Unreal Mobile are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.
|Technology:||CDMA & GSM||Bring Your Phone:||Yes|
|Keep Your Number:||Yes|
|Contract:||No - prepaid|