Unreal Mobile Reviews
User Rating Distribution
The plan was cheap and sounded like a good deal at the time. After messing with all the information I got it activated but there was one problem. I had no bars i mean anywhere I went. I don't recommend getting this service.
I bought a Unreal mobile sim card at best buy. I followed instructions. when i put the card in, my previously unlocked phone said, it is now locked. I called tmobile, nope nothing there. previously used carrier, nothing wrong there. and previous carrier was gsm as well, i fired them for rudeness. UNral mobile ADVERTISES a live customer service number, they do NOT have one. that is my main beef as only tech help is by email, they take their own sweet time.
I was offered a year of service for $99.00,and a free sim card. A great deal, right? Wrong! Sim never came, so I requested it and finally got, one after nearly 2 weeks. I ported my #. After numerous calls, it was determined that I never was able to get cell service, only wireless at my home. I asked for a refund, because they couldn't provide me the service they promised. They refused a refund. Please don't sign up with a dishonest company. I am out $99.00.
The phone I purchased took a few days to show up, but other than that, I've been pleased with the experience and coverage.
The service is great. I love the data rollover!
Company is awful at handling inquiries. I purchased a phone as well as a plan and I can't get the plan to activate. To make matters worse there are no instructions and they won't help me. This company lives up to its name that's for sure