Unreal Mobile User Reviews
User Rating Distribution
Been using it for almost a year, get great coverage, and when I do run out of 4G data, I can still survive on 2G. Can't beat the price.
I tried to use and activate. First you have to use their app to do anything, you cant use the phone call or messaging apps. Called to get assistance, they just send you to sales or tell you to visit the website, so no live person, jsut sales people. THEN I tell them its horrible and i want to cancel, THEY HUNG UP ON ME 5 TIMES! I finally called my bank to cancel and block all transactions, and i threw away the sim. Worst experience i've ever had with a carrier, AND I SELL PHONES!
Network is ATT.
Price is good. Sim kit, unlimited talk, text, 1GB 4G data then at 2G, bought at $20 for 3 months, renewal will be at $10/month.
BAD: must download their app. Every thing is done through the app, phone, text. The app interface is very poor, too crowded, small print. Your phone's dialer and message app does not work.
Be careful of automatic add ons when you buy stuff.
Customer service: impossible to reach them. Tried for several days over and over. Their lines cut off the call for any thing other than sales and sales people were unresponsive to tech assistance questions.
The internet seems to work fine.
The plan was cheap and sounded like a good deal at the time. After messing with all the information I got it activated but there was one problem. I had no bars i mean anywhere I went. I don't recommend getting this service.
I bought a Unreal mobile sim card at best buy. I followed instructions. when i put the card in, my previously unlocked phone said, it is now locked. I called tmobile, nope nothing there. previously used carrier, nothing wrong there. and previous carrier was gsm as well, i fired them for rudeness. UNral mobile ADVERTISES a live customer service number, they do NOT have one. that is my main beef as only tech help is by email, they take their own sweet time.
I was offered a year of service for $99.00,and a free sim card. A great deal, right? Wrong! Sim never came, so I requested it and finally got, one after nearly 2 weeks. I ported my #. After numerous calls, it was determined that I never was able to get cell service, only wireless at my home. I asked for a refund, because they couldn't provide me the service they promised. They refused a refund. Please don't sign up with a dishonest company. I am out $99.00.
The phone I purchased took a few days to show up, but other than that, I've been pleased with the experience and coverage.
The service is great. I love the data rollover!
Company is awful at handling inquiries. I purchased a phone as well as a plan and I can't get the plan to activate. To make matters worse there are no instructions and they won't help me. This company lives up to its name that's for sure