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Unreal Mobile Reviews in 2021

Unreal Mobile customer service ratings

Unreal Mobile
Average Customer Rating32 User Reviews
User Rating Distribution
5 Stars9
4 Stars4
3 Stars3
2 Stars3
1 Star13
Plans starting at:$10/mo*
View Plans

Read 32 Unreal Mobile user reviews

Everything!

WARNING DO NOT USE UNREAL MOBIL!

I used them for almost 9 Months w/the 3-Month Plan.

Unreal has been the most HORRIFIC Mobil Experience ever!

1--You CAN'T use their services w/o an APP, literally is a Voip Service ONLY.

2---App CRASHES Constantly when trying to Dial-Out or on a Call

3--Customer service is ONLY Via:

Forums / Live Text Chat or E-mail no Real Live Person to speak to not AFTER your a Member

4--The Live Chat 99.9 1/2% of the Time Don't Know or Can't Help, they send your issues to an ( e-mail Back n Forth reply ONLY Customer Service ) which can take Many Days or a Weeks or 2 because your going Back n Forth waiting on e-mail replies.

The last time they did that they left me waiting,  I NEVER received any correspondence. 

5--I Had a Ph Number for Many Many Yrs so ALL My Contacts was connected to that number,

 

So I  Port it to UNREAL, They Screwed up and Forced me to use a New  Number, making me lose My Number n  ALL Contacts Permanently.

6--If You Read ANY Positive Reviews on this FAKE Service??, it Must be a Fake Review by them. Freddy T-Power

Cheap

Unlimited "everything" is not data, just text and calling. But, the plan says how many GBs are included. Using it when it works is just fine at a good price. However, if you need to do anything to your account, plan on headache after headache. It's like the training the received is how to best not resolve issues and keep you on the phone as long as possible. I find working directly with major carriers to also be frustrating and annoying as they usually want me to go into the store over an hour away from my home. So, getting the run-around via slow chat or heavy accent phone calls (sometimes too heavy to understand with a lot of background voices) is a trade-off for paying less. I only have to call in once a year … hopefully less than that now. Terrible website. Not very intuitive. Very glitchy. Online chat - very slow. They waste 20-30 minutes of your time before "escalating" any problem to the technical department which is just a black hole. Don't bother calling it. It's just the chat in voice form. To drag it out, expect to be transferred several times, repeat yourself, and go on hold for 60% or more of the time while they "research" anything.

Calling issues

This service is a damn joke. It's good for texting and calls but you can only do that in the UNREAL app. I can't receive calls!

Fast delivery, customer service

SIM delivered super quick! Good customer service! Had a technical issue at first but it's since been solved and now I'm loving the service!

Activation

Unreal SUCKS. I was unable to activate my phone and that's where it ended for me. Moved onto Mint Sim.

Porting process, service

Process was really quick and painless! So far have had no issues.

Network

really really terrible network calls are impossible and app crashes frequently! STAY AWAY FROM UNREAL!

No unlimited data

Unlimited data? What unlimited data!? There is none! UNREAL!

Low fees

It's Unreal all right! It's unreal because of the pricing! So low!

Great price

I transferred to Unreal from RedPocket. I liked RedPocket, don't get me wrong, but Unreal had the better price. So far I'm very happy with the switch. No issues.

Unreal Mobile pros and cons

Pros

  • No contracts

  • Unlimited everything

  • Good user account dashboard

  • International calling to 80+ countries

Cons

  • Call quality

Unreal Mobile cell phone plans

PlanNetworkMinutesTextsDataPrice
2GB DataT-MobileUnltdUnltd2GB$10** $5 Off in 1st Month
3GB DataAT&TUnltdUnltd3GB$20** Buy 1 Month Get 2 Months Free
12GB DataAT&TUnltdUnltd12GB$30** Buy 1 Month Get 2 Months Free
50GB DataAT&TUnltdUnltd50GB$50** Buy 1 Month Get 2 Months Free

AT&T vs Unreal Mobile Plan Comparison

Keep your AT&T phone, number & coverage: Save $660 per year

CarrierNetwork Coverage4G LTE DataPriceAnnual Cost
AT&TAT&T 4G LTEUnltd*$75/mo$900/yr
Unreal MobileAT&T 4G LTE3GB$20/mo$240/yr
*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$55/mo$660/yr

Unreal Mobile Specs

Network:AT&T, Sprint
Technology:CDMA & GSM
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:Yes
Credit Check:No
5G:Yes
Prepaid:Yes
Taxes/fees included:No
VoLTE:No
WiFi Calling:Yes
Visual Voicemail:Yes
Multi-line Discounts:No
Multi-month Discounts:Yes
International Roaming:No

Unreal Mobile FAQs

What is Unreal Mobile?

Unreal Mobile is an MVNO that offers cheap prepaid cell phone plans.

Is Unreal Mobile any good?

If you're looking for cheap cell phone service without compromising coverage, Unreal Mobile will help you cut your phone bill significantly.

What cell towers does Unreal Mobile use?

Unreal Mobile operates on the nationwide AT&T & T-Mobile 4G LTE & 5G networks.

How much does Unreal Mobile cost?

Unreal Mobile offers a range of cheap cell phone plans starting at $15 per month.

Unreal Mobile Info

Founded:2018
Headquarters:1100 Glendon Ave, Ste 700, Los Angeles, CA 90024
Employees:10-Jan
Customer Service:(855) 486-7325
Website:Go to Website
Facebook:Go to Facebook
Twitter:Go to Twitter
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