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US Cellular Reviews in 2021

US Cellular customer service ratings

US Cellular
Average Customer Rating6 User Reviews
User Rating Distribution
5 Stars3
4 Stars1
3 Stars0
2 Stars0
1 Star2
Plans starting at:$65/mo
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Savings Alert: Cheaper plans available starting at $10/mo - Compare Cheap Plans

Read 6 US Cellular user reviews

Coverage problems, data issues, customer service

Been a customer for 15 yrs. lost job due to COVID 19 and they aren’t standing behind their arrangements stating the rep miss informed me.

Ah band/ keep it a 1000

It's a good experience

Great all around

Connectivity has never faltered. Very pleased.

website easy to navigate

They've rewarded me many times for my loyalty over the last 15 years. I've never felt even the tiniest reason to switch. US Cellular has been good to me.

Excellent service, loyal customer

They have met all my expectations. Customer service has answered all my questions and been readily available.

coverage sucks

I bought a new LG 4G cell phone and within 2 weeks the phone could not get service 3 miles from the place i bought it from and the internet would not work. I took it back and paid the $35 to get sent another. Instead they sent me a refurbished phone and still charged me the same amount as a new one.

US Cellular pros and cons

Pros

  • Unlimited data plans

  • Family plans

  • Bill credit if you don't go over 3 GB of data

  • Offers both postpaid & prepaid

Cons

  • Activation fee

  • Pricier than MVNOs

US Cellular cell phone plans

PlanNetworkMinutesTextsDataPrice
25GB DataUS CellularUnltdUnltd25GB$65
50GB DataUS CellularUnltdUnltd50GB$70

US Cellular vs US Cellular Plan Comparison

Keep your US Cellular phone, number & coverage: Save $0 per year

CarrierNetwork Coverage4G LTE DataPriceAnnual Cost
US CellularUS Cellular 4G LTE25GB$65/mo$780/yr
US CellularUS Cellular 4G LTE25GB$65/mo$780/yr
*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$0/mo$0/yr

US Cellular Specs

Network:US Cellular
Technology:CDMA
3G Bands:850, 1900Mhz
4G LTE Bands:1900, 1700/2100, 850, 700Mhz
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:Yes
Credit Check:No
5G:No
Prepaid:Yes
Taxes/fees included:No
VoLTE:Yes
WiFi Calling:Yes
Visual Voicemail:Yes
Multi-line Discounts:Yes
Multi-month Discounts:No
International Roaming:Yes

US Cellular FAQs

What is US Cellular?

US Cellular is an MVNO that offers cheap prepaid cell phone plans.

Is US Cellular any good?

If you're looking for cheap cell phone service without compromising coverage, US Cellular will help you cut your phone bill significantly.

What cell towers does US Cellular use?

US Cellular operates on the nationwide US Cellular 4G LTE & 5G network.

How much does US Cellular cost?

US Cellular offers a range of cheap cell phone plans starting at $65 per month.

US Cellular Info

Founded:2006
Headquarters:8410 W. Bryn Mawr, Chicago, IL 60631-3486
Employees:5,001-10,000
Customer Service:(888) 944-9400
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