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US Mobile Reviews

US Mobile user reviews & ratings

US Mobile User Reviews

RecommendedCustom PlansNone

I love how you can use their plans to build a plan with just the right amount of talk, text and data that you need. And the same exact coverage a Verizon

Not Recommendedcoverage cdmasoft caps they cut your off no warning

they keep shutting my service off every week im on unlimited plans so you get this dropped call and text telling you insufficent funds please call customer service then you wait and wait and then the reps are foreign and they do not care they say ok i refresh the line re start your phone then few days later they kill your service again

RecommendedCostumer ServiceNone

I like this company

Not RecommendedNoneCustomer Service

US mobile ripped me off! had a promo for 50% off for 6 months if I ordered my sim card, but when i activated my sim card, it didn't come with the discount! Will not use again!

RecommendedAwesome ServiceNone

Amazing job US Mobile! Always helpful whenever I need them!

RecommendedCustomizable PlansNone

CS is always helpful, pricing is affordable, plans are adjustable. I've been with Verizon for 10 years, but their plans are no longer adjustable or affordable.

RecommendedCustomer ServiceNone

Awesome company. Most competitive and flexible and offers the best customer service. Easily the best chat support experience I've ever had!

RecommendedCustomer ServiceNone

Super happy with customer service. Excellent product.

RecommendedAffordable PricesNone

Service is super affordable

RecommendedAmazing PricesNone

perfect if you need simple phone plans!

RecommendedCustomer ServiceNone

Quick, immediate responses! Very helpful customer service!

RecommendedCustomer ServiceNone

Great and understanding customer reps.

RecommendedGreat Customer ServiceSome Outages

Customer support is hands down one of the best. Plans are very customer-friendly. Easy to use website. There are some outage issues though.

US Mobile FAQs

How do I switch to US Mobile?

Switching to US Mobile is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to US Mobile. You can keep your old number. All you need to do is order a US Mobile SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.

Does US Mobile have network coverage in my area?

US Mobile is powered by T-Mobile & Verizon, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to T-Mobile & Verizon directly.

Can I keep my phone number when I switch to US Mobile?

Yes! It's easy to port your existing phone number to US Mobile during the activation process.

Can I bring my phone to US Mobile?

Yes! Most unlocked smartphones that have a SIM card slot will work with US Mobile. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.

Is my device compatible with US Mobile?

You can check your devices compatibility on the US Mobile website before you signup.

Is there a contract or credit check with US Mobile?

No. US Mobile works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.

Does US Mobile offer unlimited data plans?

Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized US Mobile plan and only pay for the data you actually use.

Does US Mobile offer family plans?

US Mobile plans are already extremely low-cost, so they do not offer further discounts for families.

How does US Mobile billing work?

US Mobile plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. US Mobile allows AutoPay to ensure you automatically renew your plan every 30 days.

Can I share my US Mobile plan across multiple devices?

Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.

Does US Mobile allow tethering?

Yes, US Mobile allows tethering but it may depend on the plan you select, so you will need to check on the US Mobile website.

Does US Mobile offer international calling?

Yes, US Mobile includes calls to international countries, more information can be found on the US Mobile website before you sign up.

Does US Mobile have a refund policy?

US Mobile offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the US Mobile website.

Who should switch to US Mobile?

US Mobile are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.

US Mobile Network Specs

Network:T-Mobile & Verizon
Technology:GSM & CDMA
3G Bands:850, 1700/2100, 1900Mhz
4G LTE Bands:700, 850, 1700/2100, 1900Mhz
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

US Mobile Company Info

Headquarters:50 Main Street, White Plains, NY 10606
Customer Service:(878) 205-0088
Support:Email Support
Website:Go to Website
Facebook:Go to Facebook
Twitter:Go to Twitter
The Best Prices on the Best NetworksAll low-cost carriers are powered by the major US networks
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