US Mobile reviews: Read 87 customer service ratings

Check out what customers are saying about US Mobile

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US Mobile
4.2 (87)
Starting at
$5 /mo
See at US Mobile
Customer Reviews 4.2
87 US Mobile reviews
5 56
4 14
3 4
2 2
1 11

Is US Mobile phone service any good?

Customer support team

One of the best customer support teams around. Glad that you're around in times of crisis.

Budget-friendly

An excellent choice for those on a budget. Fast data speeds, great reception. Fantastic customer service. This company is so much cheaper but with the same quality!

Not unlimited!!

They say you have unlimited but they DISCONNECT THE PHONE!!! Dont use US Mobile!

Service, customer support

US Mobile has some great, honest and caring people. The service is also phenomenal. A+!

Customer service

US Mobile is very fast and very efficient at what they do

Customer service

US Mobile always has had great customer service. They're always friendly and helpful. Would highly recommend US Mobile for customization and customer service.

Service

BEST. SERVICE. EVER! Thanks US Mobile!

Inexpensive, superior CS

Been with US Mobile for a few years. Really inexpensive, superior customer support.

Customer service, savings

Best customer service ever! I'm saving so much on my monthly cell bill now!

Customer service

Everyone I spoke with customer service they have been very kind and professional. Would recommend!

Customer support

US Mobile always works hard to find a solution for you. They also respond very quickly!

Customer support

Patient and polite.

Helpful

US Mobile has always been helpful to me.

Technical support

The technical support is very nice and super helpful and were able to help me fix my network problems.

Cost

I love US Mobile! My bills have been so much lower since going with them!

Customer service

After seeing all of the good reviews I decided to give US Mobile a try. From beginning to end it was such a bad experience. Spent several hours activating a phone when it should have been a few minutes. Customer service representatives ignore your questions. The whole process was an annoying time waster. Don't waste your energy on US Mobile and go somewhere else.

Customer service

Extremely poor customer service. They were unable to help me when I had a problem sending texts. Wouldn't recommend to anyone!

Customer service experience

Had a fantastic customer service experience. Very polite people who were able to solve my issues quickly.

Customer service

I switched from AT&T to US Mobile and so far US Mobile is way better. The customer service is so much more knowledgable and friendly. My only problem is that I sometimes don't receive text messages and sometimes I have data connectivity issues. Other than that, US Mobile works fine.

None

US MOBILE SUCKS!

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