Read 152 Visible reviews
Good for gaming
I can't complain about much. I had troubles with Visible at the beginning, but after a network bug was fixed, I've had a pleasant experience. I can play some ping-reliant games like COD mobile and genshin impact.
Started out awesome...
Service is lagging constantly. At first they were good but nowadays I get more lag than decent service. I can't use my data this way, so I'm giving up.
Can't something be done about the app?
I have a love/hate relationship with Visible. Sometimes it works like it should, then other times service is so throttled nothing will work on it. App also leaves much to be desired. Crashes a lot and requires constant updates. Hopefully they can fix this throttling.
Inconsistent service thanks to congestion
The website is good but the app needs work. It's overall a good deal but honestly it's gotten worse since it got super popular. Data speeds are really inconsistent and a lot of the time my calls get dropped. I don't think Visible can handle this many customers at once.
Just as good as Verizon without the bells and whistles
Had Verizon but switched to Visible after hearing about how cheap it is. Works well enough for me. It's straight forward and doesn't have as many features as Verizon, but I didn't really care about Verizon's perks.
No problems with Visible
Good service, good prices too. Surprised at the negative reviews that call Visible a scam. I've had zero problems with the company. Quality is excellent and even the premium plan is cheap. I don't know why people are complaining about it.
Takes a long time to get a hold of someone
The phone service isn't that bad. Prices are good but it takes a long time to get a hold of customer service.
Don't rely on customer support.
Why does it take forever to get to what they claim as 24/7 customer support? Seriously, I had to wait 3 days before someone contacted me.
Getting what you pay for
The plan is inexpensive but with a catch. Some days you'll have to deal with high congestion. This congestion can severely impact your data speeds. On these days I can't even use my data. I have to make sure I'm on wifi if I'm going to use anything app related. If you can live without data on a fairly regular basis, then this is the plan for you.
Happy customer here!
I'm a happy customer. Ported my number over from Verizon. Really glad I made the switch. Customer support was very knowledgeable when I spoke with them. Getting a hold of them can take awhile, but if you're patient you'll be well taken care of.