We 

Full Advertiser Disclosure:

MoneySavingPro believes everyone should be able to cut their bills and choose the best deal based on their individual requirements. While our site doesn't feature every carrier or provider available on the market, we're sure you'll be able to make significant savings from the information we provide and the free independent tools we create.

How can we provide this service for free? Our partners compensate us. This may influence which plans we compare and review and write about, but it does not effect our recommendations or advice, which are based on thousands of hours of research. Our partners cannot pay us to guarantee favorable reviews of their products or services.

 when you click our links.

Walmart Mobile Reviews & Ratings

Walmart Mobile customer ratings in 2021

Walmart Family Mobile
Average Customer Rating13 User Reviews
User Rating Distribution
5 Stars1
4 Stars1
3 Stars1
2 Stars2
1 Star8
Plans starting at:$25/mo
View Plans
Savings Alert: Cheaper plans available starting at $10/mo - Compare Cheap Plans

Read 13 Walmart Mobile user reviews

One Star Service

I have had problems with my service for more than a month. Have made many calls with no resolutions. I would not recommend this service. Also, it is almost impossible to speak with an agent when you call their number.

Price and T-Mobile reliability

Using them for about 8 years. Service in my area continues to improve. You need a T-Mobile or modern phone to take advantage of extended network. Better than AT&T in my region.

Lousy service will not fix their mistakes

I added a phone with minimal service. And what they did was switch my service to minimal so receiving two phones with minimal and paying for a wonderful and a minimal put me out $250 I told they needed to put my plan to the $49 plan because I do my business on the phone and I need the service she refused . It was their fault she said well it says here I don't care what it says they had no business checking my phone I never mentioned my phone but yet they switch the service mention my phone all they had to do was add the phone and put minimal service to that phone so I'm out to service cuz they will not give me service I need until the next pay. They said I had to wait till I said I can't wait and they said I have to pay for more service then which puts me up about another $10. I was on the phone for over an hour and a half is she hung up on me I will not recommend the service to anyone

customer service, speed is like dial up,

they cant understand anything u say and u have to repeat and explain what your saying means, sometimes i pay and it says i dont have data so u constantly have to call them back

The service is the worst I have ever encountered.

I paid for the Truly Unlimited before I went to bed. The next day I had no data. So I payed to add a gig of data, and after over $60.00 still no data. Cheap plans is not always the way to go if the service sucks.

No hotspot

I hate it

service

Second only to boost mobile, this the worst service I've ever used in Englewood, Florida. Data speeds fluctuate randomly between fast, slow and non existent. Doesn't really matter where I am in town, what time of day, etc. I will be switching to Verizon prepaid on Tuesday.

Expensive and Low Internet Speeds.

I purchased a phone from this carrier and got the 50$ plan hoping o do some gaming but the internet speeds are just straight up trash. Its only good after 12:00 AM and i should already be sleeping by then

cutting off service for no reason

have a I-phone since july, 2019, the internet works good in some places, but service is cut off before end of month if I have 500 mg left or less, this time was on christmas day, calls don't go through either, my other phone can't call this phone, making it absolutely worthless, could be a NSA trap, but suspect it's the T Mobile/Sprint merger shucking customers

Customer service

I had a great experience with Walmart Family Mobile. The chat represenatives were quick to help. I needed a smaller SIM card and so I requested one from an employee. They put in an order for a free one and I got to keep my phone number!

Okay service

I was recommended walmart family mobile by a friend. I wanted a decent service but it just wasn't that good. Phones they offered were poor quality too.

Not unlimited

I've had the unlimited talk and data plan for a little over a year. It's just not limited. After a certain point my data was cut off. Not exactly limited is it?

Terrible customer service

Wal-mart Family Mobile has the worst customer service I've ever experienced. I'm a Wal-mart employee who purchased the service. After just a couple of weeks, one of the phones died. Dealing with customer service has been a joke. Waited two hours just to be passed around five times. Wouldn't recommend.

How would you rate Walmart Family Mobile?
In a few words, what should everyone know about Walmart Family Mobile?step 2 of 5
Tell us about your experience.step 3 of 5
A little about youstep 4 of 5

How human are you?step 5 of 5

Your review has been submitted. Thank you!

Find Cheap Cell Phone Plans in Your Area

Walmart Family Mobile Network Specs

Network:T-Mobile
Technology:GSM
3G Bands:1900 MHz
4G LTE Bands:1900 MHz, 700 MHz, 1700/2100 MHz
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:Yes
Credit Check:No
5G:No
Prepaid:Yes
Taxes/fees included:No
WiFi Calling:Yes
Visual Voicemail:Yes
Multi-line Discounts:Yes
Multi-month Discounts:No
International Roaming:Yes

Walmart Family Mobile Company Info

Founded:2010
Headquarters:9700 N.W. 112th Avenue, Miami, FL 33178
Customer Service:(877) 440-9758
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter
The Best Prices on the Best Networks