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Wing Reviews

Wing user ratings in 2020

Average Customer Rating25 User Reviews
User Rating Distribution
5 Stars13
4 Stars1
3 Stars4
2 Stars1
1 Star6
0 Stars0
Plans starting at:$12/mo
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Wing User Reviews

RecommendedCustomer support, great serviceNone

I'm saving over $100 every month with Wing Alpha. While it sounds too good to be true, it really is true! Amazing service, customer support goes above and beyond. Try it, you won't regret it!

Not RecommendedNoneCustomer service

Company has nothing but liars for employees. They say one thing but does another thing entirely. They also hold your phone number hostage.

RecommendedCustomer serviceSlow data speeds

Wing's customer service is fantastic but that's where it ends. Unfortunately, their service doesn't work for me. Data is so slow that it takes anything forever to load. A video, a Reddit post, anything.

RecommendedService, low costNone

Going from AT&T to Wing was the best financial decision I ever made.

RecommendedCheaper monthly billNone

Been with Wing for only three months but so far I really like the service.

RecommendedCustomer serviceNone

Wing has the best customer service you'll ever find! I was originally paying $100 for Verizon service every month for a single line and mediocre customer service. I found out about Wing thanks to a YouTuber so I gave them a try. Oh man are these guys great! They make Verizon look like the loan sharks from a mafia! They handled everything professionally. They smoothly switched me over. I will say it time and time again: no one can outdo Wing's customer service! You'll talk to an actual person who gives a s*** about your issues. You can even text them and they respond quick as hell! I couldn't be happier with Wing.

Not RecommendedCustomer serviceNetwork is weak

Wing has really weak service in my area. Sure they may have good customer service, but it doesn't matter if the actual service doesn't work.

RecommendedCheap, friendly supportNone

You won't regret Wing's service! There aren't enough positive things to say about Wing. It's so much cheaper than the last carrier I had, T-Mobile, and the service is just as good if not better. Don't even have a single bad thing to say about them!

RecommendedCheapSpotty in areas

Its cheap but I've had a lot of outages while traveling. It also took well over two weeks to even get my phone. Don't use Wing unless you're looking for heartache.

RecommendedHelpful support, pricingNone

Easy choice when you're thinking of switching! Excellent prices and fantastic customer service!


Been w/wing for 2 months and have no issues at all.


Consider giving Wing a try!! Super friendly and they are extremely helpful. I got to even keep my phone and phone # - the process to port was painless! They even have better pricing!

Not RecommendedNoneScammy

Wing has nothing but a bunch of liars and crooks out to take a customer's hard-earned money. They promise you one thing but turn around and do a completely different thing. They charged me for service that I wasn't even able to use! Some company!

RecommendedNoneBad customer service

I'm sorry but Wing has such bad customer service.

Not RecommendedNothing Everything

They have horrible customer services. They ignored me sometimes they don’t reply for 2 weeks. If you don’t get unlimited they will find a way to use your data so you have to buy more. They gave the insurance company the wrong information about what iPhone I have so when we lost it they sent me a way older model. They even have the nerve to blame me for giving them the wrong info. Keep in mind I had to send them my IMEI number when I first join along with my final bill from AtT. I never write reviews but I this is the worst experience I had with a cell phone company.

Not RecommendedCheapLying, customer service horrible

I sign up with wing October 23, 2019 and let April 30, 2020. It does not take 10 minutes to set up phone. It takes forever to get your issue take care with customer service. I let wing because the at&t tower stop service the wing after you go over 30 for data. I had the unlimited plan. I had at&t phone and wanted me to get tmobile sim card. I went and got one for tmobile and still didn't work. They said send me one but would take me 3 days to get it. I was without phone for at least 2 days already. NEVER GO TO CHEAP CELL PHONE SERVICES AGAIN. Once I got a new services and phone. They wouldn't let me bring my old phone number either. Horrible experience of my life.


Was going to transfer my phone. Stayed on the phone with them for 2 hour changed 3 different people. It became 6oclock .That was it. They had already taken my money off my card . And I still don't have phone service with them. So they stole my money sorry business

RecommendedNot much. Easy to switch over to themTerrible customer service.

Lie to get you to switch. After 30 days I had enough and wanted back to my old carrier. Made me jump through hoops and make a full months payment even though I was switching back to old supplier. Threatened to disconnect my service. Don’t waste your time. Not worth the aggravation.

Not RecommendedTo leave themCustomer Service

Was on hold with the company once for 50 minutes and the next day for an hour adn 6 minutes, and bith phonecalls just finished by them disconnecting me. NOBODY SHOULD EVER USE THEM!!

RecommendedEasy sign-up. Reasonable price.Nothing.

We have been with wing for 1 year now. no problems what so ever.

Not RecommendedNothingI even tried them

I'm having to file a civil suit and I'm hoping that the federal trade commission does a class action lawsuits against em for violating consumer protection rights

RecommendedJust wow!!! I used 147GB hotspot in one night. Had to figure out settings on my own.

Overall been excellent. Been losing data every so ofyen bit they seem to get it right back on.

RecommendedImpressive customer serviceNone

A+ cellular service and CS is super helpful! I needed help porting over my phone number - they fixed it in no time flat!

RecommendedGreat price, great customer serviceBad reception sometimes

Wing runs on Sprint's network, which is pretty weak compared to the others, but makes up for it with low prices and fantastic customer service. Would recommend.

RecommendedMuch cheaper than VerizonNone

Best experience I've had with a phone company ever!

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Wing FAQs

How do I switch to Wing?

Switching to Wing is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Wing. You can keep your old number. All you need to do is order a Wing SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.

Does Wing have network coverage in my area?

Wing is powered by Sprint, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to Sprint directly.

Can I keep my phone number when I switch to Wing?

Yes! It's easy to port your existing phone number to Wing during the activation process.

Can I bring my phone to Wing?

Yes! Most unlocked smartphones that have a SIM card slot will work with Wing. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.

Is my device compatible with Wing?

You can check your devices compatibility on the Wing website before you signup.

Is there a contract or credit check with Wing?

No. Wing works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.

Does Wing offer unlimited data plans?

Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Wing plan and only pay for the data you actually use.

Does Wing offer family plans?

Wing plans are already extremely low-cost, so they do not offer further discounts for families.

How does Wing billing work?

Wing plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Wing allows AutoPay to ensure you automatically renew your plan every 30 days.

Can I share my Wing plan across multiple devices?

Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.

Does Wing allow tethering?

Yes, Wing allows tethering but it may depend on the plan you select, so you will need to check on the Wing website.

Does Wing offer international calling?

Yes, Wing includes calls to international countries, more information can be found on the Wing website before you sign up.

Does Wing have a refund policy?

Wing offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Wing website.

Who should switch to Wing?

Wing are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.

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Wing Network Specs

Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

Wing Company Info

Headquarters:55 Broadway, New York, NY 10006
Customer Service:(888) 800-9921
Support:Email Support
Website:Go to Website
Facebook:Go to Facebook
Twitter:Go to Twitter
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