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Yahoo Mobile Reviews

Yahoo Mobile user ratings in 2021

yahoo! Mobile
Average Customer Rating5 User Reviews
User Rating Distribution
5 Stars0
4 Stars0
3 Stars0
2 Stars0
1 Star5
Plans starting at:$40/mo
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Savings Alert: Cheaper plans available starting at $10/mo - Compare Cheap Plans

Read 5 yahoo! Mobile user reviews

Everything.

They charged me twice for a phone and plan but didn’t process the order, so never sent me a phone. Locked my number in so I couldn’t go to any other providers. Customer service is a merry go round to nowhere. It’s absolute insanity. This phone company will fail solely based on their website and app not being functional.

Complete garbage

Had issues from the start. Took hours of “customer service” (which is just a chat) to finally get started. I lose the network entirely every 2-3 days and have to restart the phone. Luckily have never needed it in an emergency. Their “app” looks like it was developed by a first year community college student. I have delete and reinstall the app every time I use it. Literally EVERY TIME! The final straw is that I now cannot even make a call. Even while connected to WiFi. I’ve had accounts with ATT, Verizon, T-Mobile, and Republic wireless. I did not have as many problems with those 4 accounts combined as I have with yahoo mobile over the course of three months. Garbage. Complete and utter garbage.

Can't even activate

Complete waste of time and money

Very incompetent company who made several mistakes

Ordered an $1100 phone and switched my phone number over to this carrier. A couple hours later I get an email saying they cancelled the order due to an error on their part. I contact customer service and they say the phone might have accidentally been shipped. They did ship the phone and I had to wait for it to be returned to them for the refund to start. A week later they finally get it back and assure me the refund would be processed in 4-7 business days. 10 days later I contact them and they said it the order was "paused" and had to be inspected or some bs. AVOID this incompetent business at all costs. They are completely full of shit. Btw they are using the EXACT same plans and everything as visible wireless which you can get for $25.00 a month. Research how to join a group plan on reddit. There is a channel setup with people needing others to join to get the $25 a month unlimited everything rate. Stay away from this dumpster fire of a company at all costs!

Network Quality and Payment Services

First, the network quality seems to degrade quickly. Often people could not hear me on phone calls or I was constantly bumped from the network. The worst part was the auto payment stopped working after 3 months. I even tried paying manually and that did not work. They said it was my bank “blocking” the payment and when I spoke to the bank they said they had no record of any payment attempts. Yahoo never could figure out the problem and they had the worst customer service when I tried to address it. No phone number to call customer service, only online chat. I chatted with around 7 reps - one of which was extremely rude and disconnected our chat without resolving the issue. Lesson learned for me... I switched to ATT and not ever going back to either Yahoo or the parent company Verizon.

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yahoo! Mobile Network Specs

Network:Verizon
Technology:4G LTE
Bring Your Phone:Yes

yahoo! Mobile Company Info

Founded:2020
Customer Service:(866) 562-7219
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter

yahoo! Mobile User Reviews

yahoo! Mobile
Average Customer Rating5 User Reviews
User Rating Distribution
5 Stars0
4 Stars0
3 Stars0
2 Stars0
1 Star5
Plans starting at:$40/mo
View Plans

Read 5 yahoo! Mobile user reviews

Everything.

They charged me twice for a phone and plan but didn’t process the order, so never sent me a phone. Locked my number in so I couldn’t go to any other providers. Customer service is a merry go round to nowhere. It’s absolute insanity. This phone company will fail solely based on their website and app not being functional.

Complete garbage

Had issues from the start. Took hours of “customer service” (which is just a chat) to finally get started. I lose the network entirely every 2-3 days and have to restart the phone. Luckily have never needed it in an emergency. Their “app” looks like it was developed by a first year community college student. I have delete and reinstall the app every time I use it. Literally EVERY TIME! The final straw is that I now cannot even make a call. Even while connected to WiFi. I’ve had accounts with ATT, Verizon, T-Mobile, and Republic wireless. I did not have as many problems with those 4 accounts combined as I have with yahoo mobile over the course of three months. Garbage. Complete and utter garbage.

Can't even activate

Complete waste of time and money

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