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Keep your Sprint phone, number & coverage:Save $600 per year
I call customer service for help and they just tell me to call someone else or that there is nothing they can do. Been a costumer for several years
Brian from Va
Customer Service and Cellular service.
I’ve been with them for many years. I was all ways satisfied with their service until this year. Since Sprint sold them I’ve had a lot of dropped calls, bad reception. Trying to get through to a actual customer service person is a real headache. I had the unlimited plan. It’s not unlimited once you hit a certain cap they go from LTE down to 3G. I’ve never had this problem until this year. Finally had enough and my Wife and I switched carriers. Will not be back.
Tim Fogarty from FLORIDA
I was with Boost for a long time and decided to upgrade to my first Iphone. Six months later after calling support a couple of times I decided to try a different carrier (the phone was ridiculously slow at work). I paid the regular rate for my I phone (400.00) and when i called them to unlock my phone they said I have only had it for six months and I have to have it for 12 to unlock it. I was on a month to month plan and paid cash for the phone. Needless to say, I did not read that in the small print. If you see them asking if you want an up grade, its a trick to essentially get you into a "contract". I had Metro a while ago and Verizon has been really nice (offered to refund my money). I of course will be with anyone but Boost now, phone be damned.