OMG -- FreedomPop -- stay away - far away!
You cant get hold of live person -- and if you can - like the sales dept -- they just transfer you to automated support.
WAY too easy to go over the "free" 200 meg data - and when you do (and u easily will) - bam! - $20 "credit up" charge on your credit card.
and every month at least a couple charge fees to keep your account active.
so -- I want to find out if I'm gonna get a refund for canceling service; and from the website (or by phone if you call in, ie. the stupid automated system) -- both says to put in a ticket.
but to put in a ticket you have to a premium support fee of $6 a month -- forget that!!!
so YOU CANT put in a ticket!!
Pay $6 for a question of whether I will get any kind of refund ??!! -- again forget that!!!
I ended up canceling out of complete frustration.
Then found their "terms and service agreement" -- it basically says "no refunds" - so now im out another $28 from canceling 2 devices.
worse piece of crap internet hotspot service company I've ever had.