MetroPCS is not the best cell phone provider the nation offers, but it is reliable prepaid provider nevertheless, offering affordable prices and the quality of a major carrier; after all, MetroPCS utilizes T-Mobile's network. Yet, is the network right for you? Perhaps, but it's best to consider what the service offers before you opt into the service.
MetroPCS Wireless Plans
|$30 Unlmited Plan||1 GB||$30|
|$40 Unlmited Plan||3 GB||$40|
|$50 Unlmited Plan||Unlimited||$50|
|$60 Unlmited Plan||Unlimited||$60|
MetroPCS merged with T-Mobile a few years ago. As a result and since then, it has been operating on T-Mobile's nationwide network, meaning blazing 4G LTE speeds and truly unlimited data for the customer, all for an affordable price. However, the plans that MetroPCS offers are few in number.
MetroPCS Monthly Plans
MetroPCS offers four monthly data prepaid plans, ranging from 1GB LTE data to Unlimited LTE Data. These plans come equipped with unlimited talk and text, with high speeds being reduced after the specified data amount has been exceeded.
However, on all plans, it's important to note that the top three percent of data users (those who use more than 28GB per month) may notice reduced speeds until the next payment cycle during congestion periods.
The 1GB plan includes 4G LTE Mobile Hotspot accessibility, a Data Maximizer (which streams videos at a resolution ideal for smartphones), whereas the other three plans feature not just what the 1GB plan offers, but also Music Unlimited, which allows customers to stream music without consuming LTE data, similar to what T-Mobile offers.
That being said, there is a fifth option for those who have no interest in data: unlimited talk and text. However, this plan contains Wi-Fi connectivity with these devices.
MetroPCS Family Plans
MetroPCS offers family plans that save about $5 per line each month. Up to five family members can take part in the family plan. How the family plan works is that each member is able to select their own plans from the four plans displayed. This means that a family of four adopting the 1GB plan each would only need to pay $100 total, as the family would save a total of $20 ($5 times four family members).
Sometimes a promotion regarding multi-lines may occur. For instance, you can acquire two lines for only $60, which includes 6GB of 4G LTE data per line when you switch providers.
MetroPCS Prepaid Plans
MetroPCS' prepaid plans are the five listed on the site. After all, the provider is one of the first prepaid carriers to offer the 4G LTE Mobile Hotspot. This means no contract and no strings attached whatsoever with any of the plans listed.
MetroPCS Unlimited Plans
Like its merger T-Mobile, MetroPCS offers an unlimited everything option. For a fee that rivals Sprint Unlimited's price, MetroPCS offers unlimited data, talk, and text. The unlimited data is set at rapid 4G LTE speeds, brought to you by T-Mobile. As mentioned previously, the top three percent of data users (those who utilize more than 28GB per month), may notice reduced speeds during congestion periods until the next payment cycle.
The unlimited plan includes Music Unlimited, 4G LTE Mobile Hotspot access, and a Data Maximizer.
MetroPCS Data Plans
Unfortunately and unlike the major carriers, MetroPCS does not offer data-only plans. Again, there is only a total of five plans to select from. It's unfortunate, but then again, MetroPCS is not a major carrier like AT&T, Sprint, Verizon, or T-Mobile.
MetroPCS Cell Phones
In the aforementioned section, MetroPCS doesn't boast as many features, such as data-only plans, as its major carrier brethren. Additionally, it doesn't carry an extensive display of phones either. This can be considered a major disadvantage for several consumers.
The service does offer up-to-date Android phones and iPhones, but again, the selection is limited. For instance, you can obtain a Samsung Galaxy S7, but not a Samsung Galaxy S7 Edge. And do not expect a Google Pixel to be available there. It's also incredibly important to highlight the fact that the iPhone is not featured on MetroPCS' page. To access the iPhone selection, you'll need to filter by brand.
If anything, the phone selection is sparse and - as a result - disappointing. Yet, there are often sales and promotions involving the carrier's phones so be on the lookout for them.
MetroPCS Phone Insurance
MetroPCS offers Premium Handset Protection, which offers comprehensive coverage for your phone against loss, theft, physical damage, liquid damage, and mechanical or electrical breakdown after the manufacturer's warranty period has expired.
A replacement for your phone can arrive at your home as soon as the next business day in most cases.
As the cherry on top, you'll also receive the Lookout Premium app, which keeps your device safe and sound with automatic protection against viruses, malware, and spyware. You'll receive theft alerts in the case that your phone has been stolen, have access to data backup, and be able to find your phone by using the Lookout.com site.
Of course, you can always purchase Lookout Premium as a standalone service for just a few dollars per month.
MetroPCS Phone Activation
It's not at all difficult to activate a phone with MetroPCS. You can easily activate one phone or multiple phones online as long as you have a valid credit card or debit card on hand. Overall, the process will take as long as ten minutes. Of course, if you're not comfortable with activating your phone online, you can also dial *228 via your new phone.
Yet, if neither option suits you, then you can always activate your phone by visiting a MetroPCS store.
MetroPCS Mobile Hotspot
Mobile Hotspot allows you to share your data connection with multiple devices. The feature is considered an add-on, but for $5 per month, you can add the feature to your plan.
To be eligible for Mobile Hotspot, you need to be on any current 3GB, 5GB, or Unlimited plan. However, not all phones are compatible with the service, so make sure that your phone is compatible.
MetroPCS SIM Card
If you're planning to bring your own phone to MetroPCS' service, you will need a SIM card, which contains your profile data, as well as your plan and network details.
Before you obtain a SIM card, you need to see if your phone will support the network. Unfortunately, if you have a particular iPhone, you may not be able to access the network with it.
Only T-Mobile's and AT&T's iPhones, as well as Verizon's and Sprint's iPhone 5 will work with the network, but the iPhones may have limited functionality with the service.
MetroPCS Deals, Promotions & Discounts
Overall, MetroPCS lacks anything that would be considered a major incentive to switch to the carrier, such as a loyalty program. That being said, the service does feature some pretty good phone deals.
For instance, you can obtain two phones from brands like HTC and Samsung for free when you switch to MetroPCS. You can also receive up to 30 percent off on the Galaxy S6. Overall, the deals are rather lackluster compared to what you can receive with the major carriers, but they are by no means terrible.
Because MetroPCS is part of T-Mobile's family, the network features not only the coverage of T-Mobile but also the 4G LTE service of the carrier, which means blazing speeds but also poor rural coverage. Be sure to check out the coverage map before you consider adopting MetroPCS' service.
MetroPCS Customer Support
How does MetroPCS compare to the major carriers in terms of customer support? Well, it holds a great reputation with its customer service. The service is simple, to the point, and doesn't contain any extra fluff. Unfortunately, the MetroPCS website isn't the most navigational-friendly, and access to the live chat feature can be a little tedious.
That being said, MetroPCS' customer representatives offer quick and accurate responses. The call center can also be accessed 24 hours a day, seven days a week.
Similar to the other major carriers, MetroPCS has a few outlets for customer support:
- You can dial Customer Service's phone number
- Visit a MetroPCS store to receive assistance
- Contact customer service by mail
- Contact the provider via Facebook or Twitter
MetroPCS Review Recap
A little bit of an underdog, MetroPCS is a provider that contends against the major carriers well. While its phone showcase lacks a vast array of devices and it doesn't have the greatest incentives for switching over to the carrier, the provider makes up for it offering affordable plans on T-Mobile's 4G LTE network.
The service also offers an unlimited data plan, a plan that is non-existent with Verizon's service, for an affordable fee. So if you're not a fan of Sprint, which offers an Unlimited Data plan for a similar price, and instead desire T-Mobile's 4G LTE network, then you should consider adopting MetroPCS.
Looking to compare MetroPCS with other carriers? Then be sure to read our review of the best cell phone plans.