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Metro by T-Mobile Plans

Metro by T-Mobile cell phone plans

Metro by T-MobileCheck coverage in your area
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Metro by T-Mobile Phone Plans

PlanMins/TextsDataPrice
10GB DataUnltd/Unltd10GB$40
Unlimited DataUnltd/UnltdUnltd$50

T-Mobile vs Metro by T-Mobile Plan Comparison

Keep your T-Mobile phone, number & coverage: Save $360 per year

CarrierNetwork Coverage4G LTE DataPriceAnnual Cost
T-MobileT-Mobile 4G LTEUnltd*$70/mo$840/yr
Metro by T-MobileT-Mobile 4G LTE10GB$40/mo$480/yr
*Don't waste money on unlimited data - Avg. data usage is only 3-5GBSavings$30/mo$360/yr

Disclaimer: MoneySavingPro is a free price comparison service but we do not provide service directly. We do our best to keep all the information up to date but there may be some discrepancies between the price you pay.

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Metro by T-Mobile FAQs

How do I switch to Metro by T-Mobile?

Switching to Metro by T-Mobile is smart, quick and simple. You don't have to buy a new phone, since you can bring your device to Metro by T-Mobile. You can keep your old number. All you need to do is order a Metro by T-Mobile SIM card and once you have that, you can switch your phone service in as little as 2-3 minutes.

Does Metro by T-Mobile have network coverage in my area?

Metro by T-Mobile is powered by T-Mobile, meaning you get the same nationwide 4G LTE coverage as you would if you signed up to T-Mobile directly.

Can I keep my phone number when I switch to Metro by T-Mobile?

Yes! It's easy to port your existing phone number to Metro by T-Mobile during the activation process.

Can I bring my phone to Metro by T-Mobile?

Yes! Most unlocked smartphones that have a SIM card slot will work with Metro by T-Mobile. If your phone is locked to a carrier you will need to contact your existing carrier to get it unlocked.

Is my device compatible with Metro by T-Mobile?

You can check your devices compatibility on the Metro by T-Mobile website before you signup.

Is there a contract or credit check with Metro by T-Mobile?

No. Metro by T-Mobile works on a prepaid month-to-month basis, meaning there is no credit check or commitment so you can switch carriers as often as you like.

Does Metro by T-Mobile offer unlimited data plans?

Most people don't need unlimited data, the average person only used 2-5GB per month. Typically, it's better to choose a customized Metro by T-Mobile plan and only pay for the data you actually use.

Does Metro by T-Mobile offer family plans?

Metro by T-Mobile plans are already extremely low-cost, so they do not offer further discounts for families.

How does Metro by T-Mobile billing work?

Metro by T-Mobile plans are prepaid with no contract. This means that you pay for 30 days when your plan starts, not afterwards. Metro by T-Mobile allows AutoPay to ensure you automatically renew your plan every 30 days.

Can I share my Metro by T-Mobile plan across multiple devices?

Additional lines can be added for $20 per line on all of Reach’s shared data plans. Up to 4 lines can exist on an account.

Does Metro by T-Mobile allow tethering?

Yes, Metro by T-Mobile allows tethering but it may depend on the plan you select, so you will need to check on the Metro by T-Mobile website.

Does Metro by T-Mobile offer international calling?

Yes, Metro by T-Mobile includes calls to international countries, more information can be found on the Metro by T-Mobile website before you sign up.

Does Metro by T-Mobile have a refund policy?

Metro by T-Mobile offer a refund within 7 days if you are not satisfied with the service. Be sure to check the full details on the Metro by T-Mobile website.

Who should switch to Metro by T-Mobile?

Metro by T-Mobile are perfect for anyone that is looking to save money on their cell phone plan, without compromising on coverage. Whether you're a family, senior, student, cord cutter, business owner or just a savvy consumer, there's a customized plan suitable for everyone.

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Metro by T-Mobile Network Specs

Network:T-Mobile
Technology:GSM
3G Bands:800, 1900Mhz
4G LTE Bands:700 MHz
Bring Your Phone:Yes
Keep Your Number:Yes
Contract:No - prepaid
Credit Check:No

Metro by T-Mobile Company Info

Founded:1994
Headquarters:2250 Lakeside Blvd Richardson, TX 75082
Employees:1,001-5,000
Customer Service:(888) 863-8768
Website:Go to Website
Wikipedia:Go to Wikipedia
Facebook:Go to Facebook
Twitter:Go to Twitter

Metro by T-Mobile User Reviews

Metro by T-Mobile
Average Customer Rating8 User Reviews
User Rating Distribution
5 Stars2
4 Stars2
3 Stars0
2 Stars1
1 Star3
0 Stars0
Not RecommendedNothingWorst experience, Worst Customer service

I was loyal to MetroPCS for 12 years. They rise my account without any explanation and when i tried to find out everybody gave me a different explanation and treat me horrible ,at the end they told me that I have to pay more than they send me in my original payment and they are going to cut my account for 7.20 dollars. I was a client f them all that time and they never value me for discounts and now they rise my account without explanation and everybody gave me a different explanation. They don't value me as a loyal client. I don't value them either.

Not RecommendedPriceEverything else.

I've been trying to get hold of metro for 2 days to find out why my data isn't working. The customer service automated line literally hung up on me. Finally reached a rep, his first suggestion was to switch to a new plan that was $40 higher. Then he told me to go to a local store (we have 2 in town). They both closed 45 minutes early, apparently. Instead of paying my bill next month I'm going to rent a billboard to earn everyone to stay away from Metro by T-Mobile. And icing on the cake...got home from wasted trip to their stores to find a promotional offer in my mail. From T Mobile. Trying to steal their own customers?

Not RecommendedCheapCustomer service

I have been a loyal Metro Pcs customer since 2013. I decided to buy my Husband a new phone for Father's day. I went on Metro's website and purchased a $150 phone, screen protector, and case totaling $200. I received a confirmation email with an order number. It said if I ordered the phone before 3pm I would get the phone the next day. If i ordered after 3pm, i would get the phone the following day. It said i should expect a email once the phone has been shipped. 6/16 no email. 6/17 I decide to call Metro. The representative told me to respond to the email I received. I told her that I could not respond. She put me on a brief hold and when she came back she said your phone will be delivered via ups by 3pm tomorrow. I said great. 6/18 no delivery. 6/19. I call metro and speak to another representative. He basically calls me a liar because there is no way that the previous rep could give me the ups information . I asked for the Previous customer service reps name and ID number. He was very reluctant to give to me. He gave me her Id number only. He told me the only thing I could do was WRITE to Metro and explain my situation. In the meantime my phone may or may not come. I was obviously upset and asked to speak to a manager. He put me on hold. Got back on the phone and said "hello mam" I said yes.. He then hung up on me. No we did not get disconnected. This is a huge company and this is how I get treated! I have no one to contact but scripted customer service reps. The $200 was taking out of my account but I have to WRITE to a major company in 2020 to get my phone or money back is unacceptable!

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