Net10 is just one of the few carriers owned by TracFone. Similar to TracFone, the provider offers service with the big four networks (AT&T, T-Mobile, Sprint, or Verizon depending on the location), and pay-as-you-go plans. Here is what Net10 has to offer if you're considering adopting the service.
Net10 Wireless Plans
|$35 Unlimited Plan||0.5 GB||$31.5|
|$40 Unlimited Plan||3 GB||$40|
|$50 Unlimited Plan||5 GB||$45|
|$60 Unlimited Plan||7 GB||$60|
|$75 Unlimited Plan||10 GB||$75|
Net10 offers several different types of plans for a variety of devices: smartphone, basic, home phone, and hotspot. These plans include not only monthly plans featuring unlimited talk, text, and data access but also phone upgrade plans.
These specific plans place an emphasis on points; after 18 upgrade points, you're eligible for up to a $300 phone upgrade discount, which can be used toward the "phone of your dreams." These particular plans provide the user with 30 days of unlimited talk, text, and high-speed data access.
Net10 Monthly Plans
As mentioned in the aforementioned section, Net10 offers plans that suit not only several different types of customers but also a variety of devices. Net10's smartphone plans, which include a money-saving Auto-Refill feature, provides you with 30 days of unlimited talk, text, and high-speed data access. Once the allotted data has been exceeded for the month, the data speed is reduced to 2G. Plans range from Budget Data User (500MB) to Elite Data User (10GB).
Net10 also has a set of phone upgrade plans, which allows you to collect a certain number of points, which you can eventually use to earn a $300 Phone Upgrade Discount towards your desired phone. These specific plans feature 30 days of unlimited talk, text, and high-speed data access. Like the typical monthly plans, data is reduced to 2G speeds once the allotted amount is exceeded.
These plans range from 5GB and 100 International Minutes (1 point) to 5GB and 200 International Minutes (3 points).
Basic phones also contain monthly plans which grant you 30 days of unlimited talk, text, and access to high-speed data. Like the smartphone monthly plans, the data is reduced to 2G speed when plan's data limit has been exceeded. The fees of these plans can be reduced with the auto-refill function.
Plans range from the Budget Data User plan, with 500MB of data, to the Elite Data User package, complete with 10GB of data.
Another option for basic phones is pay-as-you-go, which allows you to select your minutes and services days. With most plans containing the Carry Over Benefit, you can add a new plan whenever you'd like while retaining your unused plan's benefits. Pay-as-you-go plans range from 200 minutes to 1500 minutes.
Finally, basic phones also feature phone upgrade plans. These plans range from 5GB with 100 International Minutes to 5GB with 300 International Minutes.
Net10 also shines a spotlight on a couple of home phone unlimited plans. You can select either unlimited nationwide calling for 30 days or unlimited international calling for 30 days. Not only that, but the service also lists plans with 30-day of minutes. You can choose between 200 and 1000 minutes of airtime.
Net10 Family Plans
Net10's family plans (which won't be easy to view on the site if you're selecting the new customer status) can be adopted by two, three, or four people. Plans range from the first 3GB of high-speed data per line to 5GB of high-speed data per line for 30 days.
Net10 Data Plans
Net10 does feature data-only plans, ranging from 500MB data for 14 days of service to 5GB of data for 60 days of service. These are for use with Net10 Mobile Hotspots only.
Net10 Cell Phones
Phones provided by Net10's website are not exactly up-to-date. For instance, the service offers the Samsung Galaxy S5, but the iPhone is nowhere to be seen.
That being said, the latest upgrade phones are offered on an additional Net10 Wireless Store, powered by Quality One Wireless. However, to access this page, you need to select the Upgrade Plan Phones tab from the Net10 Wireless main store. From there, you can select the latest phones, including the Google Pixel.
Net10's website may be confusing to navigate and find the phone you want.
Fortunately, Net10 features a flexible Bring Your Own Phone service, which is compatible with a wide variety of phones.
Net10 Phone Insurance
According to the official Net10 FAQ does not offer insurance for its phones, but it may add plans in the future.
Net10 Phone Activation
To activate your phone with Net10's service, all you need to do is visit the activation page provided by the site, or call 877-836-2368.
Net10 Mobile Hotspot
Net10 offers a physical mobile hotspot, which allows you to connect up to 10 devices to the internet.
Net10 offers the ZTE Z289L 4G LTE Mobile Hotspot, which comes complete with 4G LTE and Wi-Fi connectivity and connections with up to five devices.
Net10 SIM Card
A SIM card, which secures the subscriber's phone identity, is included (typically) with every phone purchase.
Net10's SIM card will only work with certain phones. You must purchase either an AT&T or T-Mobile compatible SIM card or a Verizon Compatible 4G LTE Activation Kit, which often goes for cheap.
Net10 Deals, Promotions & Discounts
Net10 offers deals, but they're not exactly easy to find, even on the front page of the service's site. That being said, you can save on phones and plans.
Furthermore, Net10 will be offering a loyalty program (through its parent TracFone), but the program's site is currently under construction.
Net10 relies on other networks for its service. In fact, it works with Sprint's, AT&T's, Verizon's, and T-Mobile's towers to provide you with top-tier coverage and service.
Net10 Customer Service
According to many reviews, Net10's customer service is some of the worst experienced, featuring customer representatives that are unable to even answer basic questions. However, if you're willing to take the chance with the service, there are a variety of methods suggested to contact its support team (if you can find them on the site):
- Call customer service
- Contact via snail mail
- Refer to provided FAQs
- Access the support forum
- Connect via social media
- Access Live Chat
Net10 Review Recap
Net10 offers flexible plans at affordable prices and strong, reliable coverage, but I'm not sure if the service is worth the time when factoring in the abysmal website navigation, conflicting information, and horrendous customer service. There are certainly better carriers out there with easier-to-navigate sites.
Interested in viewing the plans of other phone carriers? Then be sure to take a peek at our review of the best cell phone plans.