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Cost. As a veteran I came unlimited from V for for
Sucky customer service. Change plans anytime they say but that is BS you can't they won't let you
Nick from Broome County, NY
Spam is a big problem. How are people getting my #
Second spectrum mobile number. Spam calls and text on both. I think this is network related.
Janelle from Wisconsin
Hours spent trying to resolve their mistake
Trying to switch from Sprint/T-Mobile. Ordered 2 phones, they sent me 3 phones and would not refund the extra $650 they took out of my account until they receive the phone back. Transferred from departments for hours and hours over several days, having to re-explain their mistake to them, zero communication between their departments. Condescending attitudes from reps with absolutely no accountability. This is the worst service I have seen yet.