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Half the time we receive missed calls even though our phones didn't ring!
Slow and crashing app
The app is very slow to load and it crashes my phone often. The app does work from my PC at least but the mobile version just sucks!
Customer service agents
I've had this service for only a month but I've been enjoying the experience. I've used tech support a few times but every time the agents have been courteous and helpful. Sometimes calls don't come through but overall I'm pleased with Textnow.