Ting aims to bring simplicity to cell phone service.
The company strives to achieve this in multiple ways such as offering affordable phone plans with no hidden fees and network compatibility for GSM and CDMA, resulting in over 80 percent of available phones being able to use Ting's services.
Let's take a look at the Ting and the plans they offer.
Ting Phone Plans
|S Monthly Plan||0 GB||$9|
|M Monthly Plan||0 GB||$15|
|L Monthly Plan||0 GB||$24|
|XL Monthly Plan||0 GB||$41|
Ting is one of the few prepaid carriers who offer customized options for individuals and businesses. With this, Ting breaks down usage into categories such as talk, texting, and data. What's so beneficial about this approach is if you don't use services such as talking on the phone, you don't have to pay for them. At the same time, if you are an avid texter, you will find the fact Ting doesn't offer unlimited offerings troubling, as you will have to watch your usage.
Depending on your data usage habits, Ting can be polarizing. You have complete control over what services you want with Ting--which is great. You don't have to pay for services you don't want or use. However, Ting is not the preferred choice for data hungry individuals. If that's you, consider an unlimited data plan instead.
Ting offsets the lack of unlimited options with its freebies. With each plan, you receive voicemail, picture, and video messaging, caller ID, tethering, three-way calling, and mobile hotspot for free. The video and picture messaging are appealing if you do much of your communication through this method.
If you want to group lines together, you can do so through Ting. Ting allows you to connect as many devices as you want into an account group, making it a perfect option for families or businesses. To see how Ting's family options compare to other carriers, you use our family plan comparison tool.
Speaking of the business end, you can use the account dashboard to manage each line's usage and you only pay for the services you and your employees use. Ting does charge $6 for each device on the account in addition to any usage. However, considering the average monthly bill is $23, compared to $71 monthly users pay for service with major carriers, you could save your company a significant amount of money through Ting.
Ting Accounts & Services
It's important to note each of its plans are contract free. This means you can cancel whenever you want without fear of incurring termination fees. Account management is simple thanks to Ting's dashboard feature.
With the dashboard tool, you receive access to your account from your computer, tablet or smartphone. The tool includes useful information such as your usage stats for each item. You can also set up usage alerts to warn you when you are close to reaching your limit. The dashboard also allows you to view your billing history, monitor account activity, change your account settings or more.
As noted above, Ting has network capabilities for GSM and CDMA devices (if you're unsure of what a GSM or CDMA network is, refer to this guide).
Because of this, if you possess an unlocked device there's a good likelihood you can connect your device to Ting's services. Ting even has a "check your phone's compatibility" section where you can see which network your device prefers by entering in its MEID or IMEI number. Take a look at our cell phone coverage maps for a visual overview.
Learn More: Unsure of how to unlock your phone? Consult this step-by-step guide.
What Phones Can You Get With Ting?
Ting carries a diverse selection of phones. You can find basic models like the Alcatel OneTouch Retro as well as newer models like the Apple iPhone SE. Furthermore, if you select one of the latest and more expensive models, you have the choice of buying it outright or financing it through Affirm for 24 months with interest rates ranging from 0-30%. You can apply through Affirm within minutes and check to see if you are eligible without a hard inquiry placed on your credit report.
Since Ting has dual-network capabilities, you might be able to bring your own device if it's unlocked. To see if your device is eligible you can contact the customer service department or check the compatibility section on Ting's website. If it is and you need a SIM card you can buy one on Ting's website.
Read More: If you're looking to compare the specs and prices of smartphones, use our handy smartphone comparison tool.
Ting Phone Insurance
Most prepaid providers don't offer cell phone insurance with their devices. Ting is no different in this regard, so you will have to find another provider to secure this coverage. However, deciding whether to purchase cell phone insurance can be tricky. Is it worth it? Our guide should help you make a decision.
Ting Phone Activation
On its website, Ting says the activation process takes approximately five minutes. To make the process a smooth transition be sure to have the following information on hand when contacting its customer service department:
- You will need your phone's identifier code. Ting's customer service department can help you find this code on your phone.
- If you want to transfer a number from another provider you can do so through Ting. All you need is the phone number you want to transfer.
- To set up service, you need to provide Ting with a credit or debit card for billing.
Ting does give you access to hotspot through its mobile service. This means if your wireless phone has a hotspot capability you can set it up to connect other devices like your computer or Smart TV.
You can also purchase the Novatel Mifi-500 wireless router. This router allows you to connect up to 10 devices and it has 10 hours of battery life, making it a great option if you want to work remotely.
Related: Mobile Hotspot Plans
Ting Customer Service
Ting has a no hold policy so when you call them you will speak with them. It's this dedication to attentive service that has made them arguably the best prepaid carrier concerning customer service. Along with calling its customer service line, there are live chat and emailing options.
Because Ting customizes its pricing around your usage, you could find this to be the perfect carrier to save money. With excellent customer service and a wide selection of relatively new devices, Ting is a great option to pursue further.
If you want to see how Ting compares to the major providers, consult our cell phone plan comparison tool.