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US Cellular Plans

We explore the cell phone plans offered by US Cellular

Advertiser Disclosure
Monthly Price $50-120
Data 2-24GB
Talk & Text Unlimited
  • Pros
  • Solid home area network
  • Fantastic promotions
  • Extensive insurance features
  • Cons
  • Pricey plans
  • Customer service is oftentimes below satisfactory

US Cellular Phone Plans

U.S. Cellular is home to 5.03 million subscribers as of Q3 2016, with its customers claiming it to be one of the best carriers around. Unfortunately, the provider only exists in 23 states, but on the upside, the network in the home area is quite strong. You should consider the service only after you've reviewed what the carrier has to offer.

U.S. Cellular Wireless Plans

Package DataMonthly Price
US Cellular Plans 2 GB$50
US Cellular Plans 4 GB$65
US Cellular Plans 8 GB$80
US Cellular Plans 16 GB$100
US Cellular Plans 24 GB$120

U.S. Cellular contains two different types of regular monthly plans: Shared Data ("Family") plans and Individual Line Plans. However, these plans lack desired features, such as free unlimited music streaming. Yet, while the plans are rather lacking in features, they make up for it in network reliability.

U.S. Cellular Monthly Plans

U.S. Cellular is one of the few carriers that hasn't completely dropped the two-year contract format (though it is optional).

That being said, the Individual Line plans are a tad on the pricier side compared to U.S. Cellular's carrier brethren. There are three plans available: unlimited talk, 1GB data with unlimited talk and text, and the 2GB unlimited talk and text. The 2GB data plan, which includes unlimited talk and text, is $75 per month, excluding any phone installment fees.

U.S. Cellular Family Plans

Family plans are dubbed Shared Data plans by U.S. Cellular. There are several types of Shared Data plans to choose from, ranging from 2GB to 24GB.

These plans include unlimited talk and text to Mexico and Canada, as well as Data Tethering. Furthermore, U.S. Cellular features data usage controls, which allows customers to approximately allocate and manage data usage limits for devices on a Shared Connect Plan.

U.S. Cellular Prepaid Plans

U.S. Cellular comes with its own set of prepaid plans, dubbed the Simple Connect Prepaid. These plans come with no credit check, no overages, no activation fee, and best of all, no contract!

There are three high-speed data amounts to choose from: 500MB, 2GB, and 5GB. However, once you run out of the selected data, you'll face unlimited 1X data. Unfortunately, 1X data is abysmally slow, so you may be better off adding more data to your service.

These plans do not come attached with unlimited talk and text to Mexico and Canada, but you can purchase the feature as an add-on to your plan for only $10 per month.

U.S. Cellular Data Plans

U.S. Cellular provides data-only plans for a fee. All plans include data tethering and, oddly enough, unlimited text.

Data only plans range from 300MB to 50GB, though the 50GB option is quite expensive. Like other carriers, devices, such as a tablet, mobile hotspot, wireless modem, or vehicle monitor, require a connection charge in addition to the plan cost.

U.S. Cellular Cell Phones

U.S. Cellular phone offerings aren't exactly vast, but they should satisfy anyone interested. The latest iPhone, as well as the Galaxy S Edge iteration, is showcased, meaning that you won't have to settle for an older device.

In fact, the majority of the phones available are of the Apple or Samsung brands, though you will find an LG, Motorola, ZTE, and Kyocera in the mix.

You can purchase a phone through an installment plan, which requires a retail installment contract and a shared connect plan. You can even select between 20, 24, and 30 months as the installment contract length. Online, these phones come with free shipping.

U.S. Cellular Phone Insurance

With U.S. Cellular, you can obtain Device Protection+. After all, accidents happen, and you need to ensure that your device is protected at all times.

For the iPhone and Android, there are two types of Device Protection+ plans available: the Advanced Plan and the Standard Plan. You must enroll in either plan within 30 days of activating your device.

Standard Plan - This plan protects your phone from accidental damage such as drops, spills, and cracks, mechanical or electrical breakdown, loss, or theft. Replacement for the devices can be delivered over the next business day.

Furthermore, you will receive up to 5GB of data backup, anti-malware software, and a service for locating your phone, alerting you, and locking and wiping your device. Finally, you'll receive performance monitoring and troubleshooting, some Geek Tools, and Geek Tips.

Advanced Plan - The advanced plan covers your phone from accidental damage, hardware malfunctions, loss, and theft. Like the standard plan, you'll receive free next business day delivery of your replacement device.

You'll also receive 100GB of data backup, anti-malware software, and the ability to locate, lock, and wipe your phone. Additionally, you'll receive 90-day credit monitoring.

Also included in the advanced plan is Tech Support, performance monitoring and troubleshooting, Geek Tools, and Geek Tips.

U.S. Cellular Phone Activation

If you're worried about any complicated activation process U.S. Cellular may have, don't. With U.S. Cellular, you can activate your phone via a special site. You can either retrieve a new phone number or keep your existing phone number.

However, if you're not comfortable with U.S. Cellular's site, then you can always contact the customer service department or bring your phone to a U.S. Cellular store for activation.

U.S. Cellular Mobile Hotspot

U.S. Cellular includes a Smartphone Mobile Hotspot in its plans, free of charge. The Smartphone Mobile Hotspot is a feature that is actually built into Apple and Android smartphones, so you can turn your phone into a mobile hotspot at no additional charge (unless it consumes your data).

However, you can connect a mobile hotspot device for a prepaid or monthly fee.

U.S. Cellular SIM Card

According to U.S. Cellular, SIM cards, which contains information on your subscriber profile, cannot be swapped between devices. However, if you can obtain a new SIM card at no cost from the carrier.

U.S. Cellular Deals, Promotions & Discounts

U.S. Cellular offers plenty of incentives. The carrier is known for its "Phones for a Penny" offer, which is just that: you receive phones for a penny with a two-year contract. Though lower-quality phones may be part of the offer, iPhones (surprisingly) are too.

U.S. Cellular also urges customers to take advantage of its refer-a-friend and switcher offers. It also features a Bill Reducer, which is an exclusive app that is designed to help lower your monthly wireless bill.

Finally, the carrier pushes promotions heavily to the customer, such as "Switch and Get Half Off of Any Smartphone," plus get up to $650 more in U.S. Cellular Promo cards. Sometimes it will even offer a free Samsung 58" Smart HDTV when you buy two Samsung Galaxy S Smartphones. Talk about incentive.

U.S. Cellular Coverage

U.S. Cellular is limited in coverage, but in home areas, the coverage and reliability are strong. That being said, if you're not in the carrier's area, you could suffer greatly from reduced data speeds. U.S. Cellular is able to provide the customer with a strong rural network. If you're in a rural network and U.S. Cellular is available in your location, you may want to consider the service.

U.S. Cellular Customer Support

U.S. Cellular does not have the greatest track record when it comes to customer service. In fact, many people complain of the customer service, citing lack of honoring of rebates and adding phantom charges to your account.

That being said, there are various ways to receive support from the carrier. You can:

  • Visit a U.S. Cellular store
  • Refer to one of its FAQs
  • Chat with a representative
  • Connect with the service via Facebook and Twitter
  • Call their toll-free customer service number number

U.S. Cellular Review Recap

U.S. Cellular is a good option to consider if you live in any of the areas it services (especially remote areas). While the promotions and deals are enticing, the customer service isn't viewed as fantastic and the prices are rather steep for what you're receiving.

Unsure of what the other cellular carriers have in their services? Then you should consider reading our review of the best cell phone plans.

US Cellular Plans FAQs

Q What Towers does US Cellular run on?

A

US Cellular owns the fifth largest domestic tower network, but it does not cover the entire country. Their 4G LTE towers cover Maine, Oklahoma, Nebraska, Iowa and a few other select locales. They lease access to 3G coverage nationally from other carriers.

Q Who has the best cell phone service?

A

U.S. Cellular delivers a solid value to those living within its primary coverage area on a 4G LTE network. The mobile wireless carrier gets high marks for customer satisfaction and service. U.S. Cellular has a flexible policy for phone purchases. Users can buy phones outright, make installment payments or buy on contract.

Q Is Boost Mobile on a GSM network?

A

No, Boost Mobile is not on a GSM network. The company relies on the CDMA network of parent company Sprint. CDMA, or Code Division Multiple Access, began in the 1990 for use over 3G networks, which are not as robust as GSM.

Q How much does it cost to get out of US Cellular contract?

A

US Cellular charges an ETF, or early termination fee, of $350 on smartphones and tablets, and $150 for basic phones.

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US Cellular Plans Reviews

Average Customer Rating

2 User Reviews

User Rating Distribution

5 Stars 1
4 Stars 0
3 Stars 0
2 Stars 0
1 Star 1
Recommended Excellent service, loyal customer none

They have met all my expectations. Customer service has answered all my questions and been readily available.

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Not Recommended Can't think of anything coverage sucks

I bought a new LG 4G cell phone and within 2 weeks the phone could not get service 3 miles from the place i bought it from and the internet would not work. I took it back and paid the $35 to get sent another. Instead they sent me a refurbished phone and still charged me the same amount as a new one.

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Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.

Advertiser Disclosure

In order for MoneySavingPro to remain a consumer free service, many of the companies covered in our industry reviews compensate MoneySavingPro for new sign ups.

However, the results of our comparison tools, the rankings of the providers and the information presented is not affected by compensation. Indeed, many of these companies approach us for an advertising partnership after we have already written a published their reviews.

While we try to research and review as many providers as possible in the 100+ industries we cover, we have not reviewed every company available.

Our rating system is independent of compensation and reflects our true understanding of the industry and the company based on a variety of factors. The companies that receive the highest rating will always be the providers that we believe offer the best value to the consumer.